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Remote Windows Server Jobs in Pennsylvania (NOW HIRING)

Motorola

$90 - $100K/hr

Department Overview This is a Remote position and candidates can be located anywhere in the US ... Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. * Workstation Operating ...

Motorola

$90 - $100K/hr

Department Overview This is a Remote position and candidates can be located anywhere in the US ... Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. * Workstation Operating ...

Motorola

$90 - $100K/hr

Department Overview This is a Remote position and candidates can be located anywhere in the US ... Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. * Workstation Operating ...

Amerihealth Caritas

DevOps Engineer Senior

Newtown Square, PA · On-site +1

$124K - $159K/yr

Experience administering Windows Server 2012/2016, IIS websites, and SQL servers in a production ... remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and ...

Motorola

$75K - $85K/yr

Remote position and candidates can be located anywhere in the US. There will be in excess of 75 ... Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. * Workstation Operating ...

Motorola

$75K - $85K/yr

Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ... Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. * Workstation Operating ...

Harris

$55K - $65K/yr

Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

Harris

$55K - $65K/yr

Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

Harris

$55K - $65K/yr

Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

Harris

Quality Assurance Analyst

Indiana, PA · On-site +1

$55K - $65K/yr

Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

IT Solutions Consulting LLC

Systems Administrator

PA · On-site +1

Advanced MS Windows Server administrative skills and support skills * Experience in administering ... Experience in creating custom scripts using Remote Management Tools, such as ConnectWise, Automate ...

Flexera

This role is full-time, permanent, and is remote, India. Your Responsibilities Analyze customer ... SQL Server, Windows Server, Active Directory, Internet Information Services Desired Skills ...

The Pennsylvania State University

$105K - $200K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Proficiency with Windows Server, Red Hat Linux, and SELinux systems * Java, SQL, JavaScript, HTML ...

STI

$19.25 - $26.50/hr

Note we are not looking for A++ certications, Server support, Network Engineers, or hardcore ... The candidate should also have knowledge with Microsoft Teams, Microsoft Office 365, Windows 11 ...

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All JobsWindows Server JobsRemote Windows Server JobsRemote Windows Server Jobs in Pennsylvania

Remote Windows Server information

What is the difference between Remote Windows Server vs Remote Network Administrator?

AspectRemote Windows ServerRemote Network Administrator
CertificationsMicrosoft Certified: Windows Server, MCSA, MCSECompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentServer management, system configuration, troubleshooting Windows Server environmentsNetwork setup, monitoring, security, and troubleshooting networks
Industry UsageIT, data centers, cloud servicesIT, telecommunications, enterprise networks
Common Search/ComparisonFocuses on server-specific roles and managementFocuses on network infrastructure and security

Remote Windows Server professionals primarily manage and troubleshoot Windows Server environments, focusing on server configuration and maintenance. In contrast, Remote Network Administrators oversee network infrastructure, ensuring connectivity and security. While both roles require networking and IT certifications, their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Windows Server jobs in Pennsylvania?

The most popular types of Windows Server jobs in Pennsylvania are:

What are popular job titles related to Remote Windows Server jobs in Pennsylvania?

For Remote Windows Server jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Windows Server jobs in Pennsylvania look for?

The top searched job categories for Remote Windows Server jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Windows Server jobs?

Cities in Pennsylvania with the most Remote Windows Server job openings:

Remote Windows Server jobs near you
Infographic showing various Remote Windows Server job openings in Pennsylvania as of August 2026, with employment types broken down into 71% Full Time, 25% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Success Agent

SYNERGIS TECHNOLOGIES, LLC

Quakertown, PA • On-site, Remote

$15 - $20/hr

Full-time

Posted 15 days ago

Job description

Position Summary
The Customer Success Agent (CSA) is responsible for delivering exceptional technical support and customer service to Adept customers throughout the customer lifecycle. Acting as the primary technical resource for support requests, the CSA diagnoses, troubleshoots, and resolves issues involving Adept software, Microsoft Windows Server environments, Microsoft SQL Server, IIS, authentication services, engineering applications, and related infrastructure.
The CSA partners closely with Customer Success Managers (CSMs), Quality Assurance, Product Management, Development, Professional Services, and Sales to ensure customer issues are resolved efficiently while continuously improving the customer experience. In addition to technical support, the CSA contributes to product quality through testing, documentation, and knowledge sharing.
This position requires strong technical aptitude, excellent communication skills, and a customer-first mindset. The CSA participates in an after-hours on-call rotation providing 24x7 support for critical customer issues in accordance with company support policies and customer service level agreements (SLAs).
Essential AccountabilitiesTimeResponsibilityDescription65%Customer Technical SupportProvide world-class technical support to Adept customers through phone, email, remote sessions, and ticketing systems.25%Quality Assurance & Technical ValidationAssist with software testing, issue replication, and validation of product fixes.5%Documentation & Knowledge ManagementCreate and maintain technical documentation and customer knowledge resources.5%Professional Services & Additional ResponsibilitiesSupport customer events, training, and other departmental initiatives. Essential Duties & Responsibilities
1. Customer Technical Support (65%)
Serve as the primary point of contact for customer technical support by:
  • Responding to customer requests through phone, email, web, and support ticket systems.
  • Diagnosing and resolving issues involving:
    • Adept Desktop and Web applications
    • Microsoft Windows Server
    • Microsoft SQL Server
    • IIS
    • Authentication (Active Directory, LDAP, SSO)
    • CAD integrations (AutoCAD, Inventor, SOLIDWORKS, etc.)
    • File management, document lifecycle, and engineering workflows
  • Managing customer cases using Salesforce and Atlassian Jira while maintaining accurate documentation and timely updates.
  • Prioritizing and resolving incidents according to defined service level agreements.
  • Escalating complex technical issues to Engineering or Product Management when appropriate.
  • Performing remote troubleshooting sessions to identify root causes and implement corrective actions.
  • Restoring customer confidence through professional, timely, and effective communication.
  • Following established troubleshooting procedures while documenting resolutions for future reference.
  • Participating in regular team meetings, case reviews, and continuous improvement initiatives.
  • Building strong customer relationships through professionalism, responsiveness, and technical expertise.

24x7 On-Call Support
  • Participate in a rotating after-hours on-call schedule providing 24 hours per day, 7 days per week support for customer issues.
  • Respond to emergency support requests within established response time objectives.
  • Coordinate with Development, Product Management, and leadership during critical customer outages.
  • Ensure timely communication and resolution of after-hours production incidents.
  • Participate in weekend, holiday, and overnight support rotations as assigned.

2. Quality Assurance & Technical Validation (25%)
Improve product quality by:
  • Reproducing customer-reported defects in controlled environments.
  • Maintaining virtual test environments.
  • Installing, configuring, and upgrading Adept software.
  • Restoring and managing Microsoft SQL Server databases.
  • Configuring IIS websites and application pools.
  • Installing and configuring SSL certificates.
  • Testing software fixes and verifying defect resolution.
  • Logging defects and enhancement requests in Jira with complete reproduction steps.
  • Collaborating closely with Development and Product Owners to improve product stability and usability.

3. Documentation & Knowledge Management (5%)
Support customer success by developing technical resources including:
  • Knowledge Base articles
  • Technical Bulletins
  • Installation Guides
  • Troubleshooting Guides
  • Best Practice documentation
  • Internal Support Procedures
Additionally:
  • Review existing documentation for technical accuracy.
  • Document recurring issues and proven solutions.
  • Share technical knowledge with teammates to improve overall support effectiveness.

4. Professional Services & Additional Responsibilities (5%)
  • Support customer conferences, and training events.
  • Assist Customer Success Managers during customer implementations when required.
  • Participate in product demonstrations and internal technical training.
  • Cross-train with other Customer Success team members.
  • Perform additional duties as assigned.
Knowledge, Skills & Abilities
Experience
  • Minimum of 3 years supporting enterprise software applications.
  • Experience supporting PDM, PLM, Document Management, CAD, or Engineering software preferred.
  • Experience working directly with external customers in a technical support environment.
Technical Knowledge
Strong working knowledge of:
  • Microsoft Windows Server
  • Microsoft SQL Server
  • Microsoft IIS
  • Microsoft Active Directory
  • SSL Certificates
  • Networking fundamentals (DNS, TCP/IP, Firewalls)
  • Windows Desktop operating systems
  • Virtualization technologies (VMware, Hyper-V)
  • CAD applications such as AutoCAD, Inventor, or SOLIDWORKS
  • Document Management or Product Data Management systems
Experience with the following is highly desirable:
  • Salesforce
  • Atlassian Jira
  • Azure Active Directory / Entra ID
  • LDAP
  • SAML / Single Sign-On
  • PowerShell
  • OpenSearch
Communication
  • Excellent verbal and written communication skills.
  • Ability to explain complex technical concepts to both technical and non-technical audiences.
  • Professional, patient, and customer-focused demeanor.
  • Strong documentation skills.
Problem Solving
  • Strong analytical and troubleshooting abilities.
  • Ability to independently identify root causes and develop effective solutions.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Sound judgment regarding escalation and prioritization.
Teamwork
  • Demonstrated ability to collaborate across departments.
  • Positive attitude with a willingness to mentor and share knowledge.
  • Strong organizational and time management skills.
Flexibility
  • Willingness to participate in rotating evening, weekend, holiday, and overnight on-call schedules.
  • Ability to occasionally work outside normal business hours to support customer emergencies and planned maintenance activities.
Working Conditions
ConditionPercentageIndoor Office Environment100%InternetEthernet, Hi-Speed Internet ServicesOutdoor Work0%TravelUp to 10% (occasionally for customer meetings, training, or conferences)Noise ExposureMinimalHazard ExposureMinimalNo unusual physical requirements.
Key Working Relationships
Internal
  • Customer Success Managers
  • Customer Success Specialists
  • Customer Success Agents
  • Development
  • Quality Assurance
  • Product Management
  • Sales
External
  • Customers
  • Customer IT Administrators
  • System Administrators
  • Engineering Managers
  • CAD Administrators
  • Adept Administrators
Success Measures
A successful Customer Success Agent consistently demonstrates:
  • High customer satisfaction (CSAT)
  • Timely response and resolution of support cases
  • Effective management of assigned ticket backlog
  • Accurate case documentation
  • Strong collaboration across departments
  • High-quality technical documentation
  • Meaningful contributions to product quality through testing and issue validation
  • Dependable participation in the 24x7 on-call support rotation
  • Continuous technical learning and professional development

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex, sexual orientation, sexual identity or handicap.

Apply