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Remote Weekend Helpdesk Jobs in Manhattan, NY (NOW HIRING)

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Wastewater Instructor - Remote

Newark, NJ · On-site +1

$16.50 - $19.50/hr

... partner-helping them earn college credit faster, with less effort, and at lower cost through ... Under 20 hours per week Availability on weekdays and/or weekends Morning, afternoon, or evening ...

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All JobsHelpdesk JobsRemote Weekend Helpdesk JobsRemote Weekend Helpdesk Jobs in Manhattan, NY

Remote Weekend Helpdesk information

See Manhattan, NY salary details

$14

$25

$37

How much do remote weekend helpdesk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote weekend helpdesk in Manhattan, NY is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Weekend Helpdesk vs Remote IT Support Specialist?

AspectRemote Weekend HelpdeskRemote IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredMore advanced certifications like Network+ or Security+ may be required
Work EnvironmentRemote, customer service-focused, primarily troubleshootingRemote or on-site, technical problem-solving, network, and hardware support
Employer & IndustryTech companies, MSPs, customer service centersIT departments, tech firms, managed service providers
Search & Comparison IntentPeople seeking weekend tech support rolesIndividuals looking for more technical, ongoing IT support roles

The Remote Weekend Helpdesk typically involves providing basic technical support during weekends, focusing on customer service and troubleshooting. In contrast, a Remote IT Support Specialist often handles more complex technical issues, including network and hardware support, with higher certification requirements. Both roles are remote and industry-related but differ in technical depth and responsibilities.

What are popular job titles related to Remote Weekend Helpdesk jobs in Manhattan, NY?

For Remote Weekend Helpdesk jobs in Manhattan, NY, the most frequently searched job titles are:

What job categories do people searching Remote Weekend Helpdesk jobs in Manhattan, NY look for?

The top searched job categories for Remote Weekend Helpdesk jobs in Manhattan, NY are:

What cities near Manhattan, NY are hiring for Remote Weekend Helpdesk jobs?

Cities near Manhattan, NY with the most Remote Weekend Helpdesk job openings:

Remote Weekend Helpdesk jobs near you
Infographic showing various Remote Weekend Helpdesk job openings in Manhattan, NY as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,144 per year, or $25.6 per hour.

Junior Helpdesk Support

Cantor Fitzgerald Securities

Manhattan, NY • Remote

$58K - $65K/yr

Full-time

Re-posted yesterday

Job description

As a Junior Helpdesk Support, you will be the first point of contact for IT-related queries and issues. Your primary goal is to deliver exceptional customer service and timely resolutions. You will manage tickets, perform remote troubleshooting, and maintain Active Directory operations. Additionally, you will contribute to our knowledge base, assist with user onboarding, and ensure smooth communication regarding service disruptions.
  • Proficiency in Active Directory user & group management is a must.
  • 1+ year of experience in a helpdesk or IT support role is preferred.
  • Strong working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) is essential.
  • Familiarity with ITSM tools like ServiceNow or Jira Service Management is an asset.
  • Excellent written and verbal communication skills in English are required.
  • Experience supporting remote users across multiple time zones is advantageous.
  • Strong analytical and problem-solving abilities are key.
  • Basic understanding of networking concepts (DNS, VPN, DHCP) is preferred.
  • Relevant certifications such as CompTIA A+ or ITIL Foundation are desirable.
  • Experience in the financial services industry is a plus.

Compensation Expectations: $58,000-$65,000

#LI-JM3

  • Serve as the primary IT support contact via phone, email, and MS Teams, aiming for first-contact resolution.
  • Log and manage tickets using the Service Desk ticketing system, ensuring thorough descriptions and necessary approvals.
  • Troubleshoot remote access issues and guide end users through problem-solving steps.
  • Maintain clear work queues by adhering to SLA timeframes for ticket resolution.
  • Administer Multi-Factor Authentication (MFA) for various applications and services.
  • Manage Active Directory operations, including user account management and permission updates.
  • Configure shared drive mappings and maintain distribution lists and Microsoft 365 groups.
  • Document recurring issues and resolutions to reduce repeat incidents and contribute to the knowledge base.
  • Participate in shift rotations or on-call duties to support global time zones as needed.
  • Assist with user onboarding and offboarding processes, ensuring smooth hardware provisioning and account management.

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