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Remote Weekend Helpdesk Jobs in Denver, CO (NOW HIRING)

Eliassen Group

Tier II Helpdesk Specialist

Denver, CO · Remote

$18 - $22.50/hr

Perform remote or in-person fixes including installing and upgrading software, installing hardware ... Flexibility to work nights, weekends, and overtime as needed. * Ability to handle and set up ...

Alerio Technology Group

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IT Helpdesk Technician

Denver, CO · Remote

We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...

Hire Connections

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Remote Customer Service Representative

Denver, CO · Remote

$20/hr

Customer Service Representative (Remote - Colorado Residents Only) Work From Home | $20/hour | Paid ... If you enjoy helping people, have strong customer service skills, and are looking for a stable work ...

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Remote Weekend Helpdesk information

See Denver, CO salary details

$13

$23

$34

How much do remote weekend helpdesk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote weekend helpdesk in Denver, CO is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Remote Weekend Helpdesk vs Remote IT Support Specialist?

AspectRemote Weekend HelpdeskRemote IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredMore advanced certifications like Network+ or Security+ may be required
Work EnvironmentRemote, customer service-focused, primarily troubleshootingRemote or on-site, technical problem-solving, network, and hardware support
Employer & IndustryTech companies, MSPs, customer service centersIT departments, tech firms, managed service providers
Search & Comparison IntentPeople seeking weekend tech support rolesIndividuals looking for more technical, ongoing IT support roles

The Remote Weekend Helpdesk typically involves providing basic technical support during weekends, focusing on customer service and troubleshooting. In contrast, a Remote IT Support Specialist often handles more complex technical issues, including network and hardware support, with higher certification requirements. Both roles are remote and industry-related but differ in technical depth and responsibilities.

What are popular job titles related to Remote Weekend Helpdesk jobs in Denver, CO?

For Remote Weekend Helpdesk jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Remote Weekend Helpdesk jobs in Denver, CO look for?

The top searched job categories for Remote Weekend Helpdesk jobs in Denver, CO are:

What cities near Denver, CO are hiring for Remote Weekend Helpdesk jobs?

Cities near Denver, CO with the most Remote Weekend Helpdesk job openings:

Remote Weekend Helpdesk jobs near you
Infographic showing various Remote Weekend Helpdesk job openings in Denver, CO as of August 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $49,564 per year, or $23.8 per hour.

Tier II Helpdesk Specialist

Eliassen Group

Denver, CO • Remote

$18 - $22.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

Description:

On-site 5 days/week in Overland Park, KS

Our client seeks a Tier II Helpdesk Specialist to provide onsite technical support for desktops, laptops, printers, peripherals, and core applications. The specialist will record, triage, and resolve incidents through the service desk, perform troubleshooting and preventative maintenance, support software releases and rollouts, and escalate issues as needed. The role will document resolutions, deliver customer-focused service, and adhere to change and audit procedures.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $18.00 to $22.50/hr. w2

Responsibilities:
  • Monitor service desk system for incoming requests and resolve or escalate accordingly.
  • Provide technical assistance and support for desktops, laptops, printers, peripherals, and core applications.
  • Record, track, and document issues and resolutions using service desk software through final resolution.
  • Apply approved diagnostic utilities and access FAQ resources to aid in troubleshooting.
  • Perform remote or in-person fixes including installing and upgrading software, installing hardware, and configuring systems and applications.
  • Conduct preventative maintenance on end user devices and IT equipment.
  • Test fixes to ensure adequate resolution and perform post-resolution follow ups.
  • Escalate problems to higher tier groups or supervisor as required.
  • Assist in software releases and rollouts according to change management best practices.
  • Adhere to audit responsibility policies and procedures and alert management to incident trends.
  • Handle confidential data responsibly and maintain strong documentation.
  • Assist in training of Tier I support staff and support day-to-day operations as needed.
  • Participate in assigned projects and company or department training.
  • Support onboarding tasks, computer setups, and user access in tools such as Office 365 and Active Directory.
Experience Requirements:
  • 2 to 4 years of relevant on-site technical support experience.
  • Knowledge of advanced computer hardware including desktops, laptops, smartphones, and end user network configurations.
  • Experience with Microsoft client operating systems.
  • Extensive application support experience with Microsoft Office and Office 365 applications.
  • Working knowledge of software and hardware diagnostic tools; proficiency in basic network fundamentals.
  • Experience with service desk tools; ServiceNow or Jira preferred.
  • Strong written and oral communication, customer service, and interpersonal skills with focus on rapport, listening, and questioning.
  • Strong documentation skills with attention to detail; ability to research diverse computing issues.
  • Effective time management with ability to prioritize and execute in a high-pressure environment.
  • Self-starter who can work independently and as part of a team; dependable with consistent attendance.
  • Flexibility to work nights, weekends, and overtime as needed.
  • Ability to handle and set up technology equipment; ability to lift up to 50 lbs.
Education Requirements:

High School Diploma or G.E.D or equivalent combination of education and experience.

Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
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About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

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