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Remote Web Hosting Support Jobs in Chicago, IL (NOW HIRING)

Carefeed

Support Engineer

Chicago, IL · Remote

You will regularly need to collate information from SQL databases, remote server logs and client ... Experience programming web applications. Carefeed works primarily in PHP and Typescript. Experience ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

You will regularly need to collate information from SQL databases, remote server logs and client ... Experience programming web applications. Carefeed works primarily in PHP and Typescript. Experience ...

Promet Source

Project Manager, Part-Time

Chicago, IL · Remote

Promet Source is a Chicago-based web and mobile application development company seeking a remote ... Projects may include new development initiatives as well as ongoing support and maintenance ...

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How much do remote web hosting support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote web hosting support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a remote web hosting support?

A Remote Web Hosting Support job involves assisting customers with web hosting-related issues, including server configuration, domain management, website performance, and security concerns. Support is typically provided via chat, email, or phone, ensuring that clients' websites remain operational and secure. Technicians troubleshoot technical issues, guide customers through hosting features, and escalate complex problems when necessary. This role requires knowledge of web hosting platforms, control panels, and basic networking. Since it is remote, strong communication skills and a reliable internet connection are essential for success.

What are the key skills and qualifications needed to thrive in remote web hosting support?

To thrive as a Remote Web Hosting Support professional, you should possess a solid understanding of web hosting environments, troubleshooting skills, and experience with web technologies like DNS, FTP, cPanel, and PHP. Familiarity with ticketing systems, remote support tools, and industry certifications such as CompTIA A+ or Linux+ is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills are vital for providing timely and effective technical support, ensuring customer satisfaction, and maintaining smooth website operations.

What are some typical challenges faced in remote web hosting support, and how are they addressed?

Some common challenges in a Remote Web Hosting Support position include diagnosing complex website or server issues without direct physical access and communicating technical solutions to clients of varying technical backgrounds. You may also need to efficiently prioritize multiple support requests and stay updated on the latest hosting technologies and security threats. To address these challenges, remote support teams rely on robust documentation, internal knowledge bases, ongoing training, and strong collaboration with other technical staff. Support staff are expected to learn continuously, balance workloads efficiently, and provide clear, empathetic customer service to ensure positive user experiences.

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Remote Web Hosting Support jobs near you
Infographic showing various Remote Web Hosting Support job openings in Chicago, IL as of August 2026, with employment types broken down into 71% Full Time, 11% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

Administrative Support Specialist

Addison Group

Oak Brook, IL • Remote

$20 - $23/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Job Title: Administrative Support Specialist

Industry: Vehicle Leasing / Transportation

Location (city, state): Chicago, IL

Assignment Type: Contract – 6–8 weeks

Pay: $20–$23/hour

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM. Hybrid schedule with Tuesday, Wednesday, and Thursday in the office and Monday and Friday remote. Some flexibility with the in-office days may be available. The first few days will be fully onsite for training.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a growing, family-owned transportation services organization with a long history in the industry. The company provides vehicle leasing, fleet management, transportation asset services, and related solutions to businesses across the country. They are known for their employee-focused culture, strong team environment, commitment to inclusion, and opportunities for professional growth.

Job Description:

The Administrative Support Specialist will provide clerical, data entry, and operational support to a busy team within the vehicle leasing organization. This role is ideal for someone who is highly organized, detail-oriented, and comfortable working with Microsoft Office, Excel, email, and internal web-based systems. The successful candidate will be able to learn quickly, manage multiple administrative tasks, and maintain a high level of accuracy.

Key Responsibilities:

  • Process and update vehicle titles, registration documents, invoices, and related records
  • Enter and maintain information accurately in internal systems
  • Prepare title and registration paperwork
  • Scan, organize, index, and electronically file documents
  • Prepare documentation and packets related to vehicle sales
  • Coordinate outgoing document and vehicle-related shipments
  • Follow up with dealers and vendors regarding delivery and registration information
  • Run reports and update internal databases
  • Provide general administrative support to the operations team
  • Sort and distribute incoming mail
  • Assist with additional clerical projects as needed

Qualifications:

  • 2–3 years of administrative and/or data entry experience
  • High school diploma or equivalent required
  • Strong attention to detail and organizational skills
  • Excellent written communication skills
  • Ability to work efficiently in a fast-paced environment
  • Intermediate Microsoft Excel skills
  • Proficiency with Microsoft Office and Outlook
  • Comfortable learning new internal systems and processes
  • Ability to handle detailed, repetitive work while maintaining accuracy

Perks:

  • Hybrid work schedule
  • Friendly and collaborative team environment
  • Opportunity to gain experience within the transportation and vehicle leasing industry
  • Great opportunity to get your foot in the door with a growing organization
  • Employee-focused culture with low turnover
  • Inclusive and team-oriented workplace
  • Employee-supported charitable initiatives
  • Wellness-focused culture
  • Opportunities for growth as the company continues to expand

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.