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Remote Web Hosting Support Jobs in Baltimore, MD

The Cornerstone Professional Group, LLC

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Senior Web Application Developer

Towson, MD · Remote

Work with Clients, Sales, Support, and Development groups to ensure solutions meet reliability ... host pool. If you thrive on variety and love solving problems that actually matter, you'll fit ...

NinjaOne

Localization Web Developer

Baltimore, MD · On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... regions, support localization QA and bug reporting processes, and partner with engineers and ...

NinjaOne

Localization Web Developer

Baltimore, MD · On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... regions, support localization QA and bug reporting processes, and partner with engineers and ...

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How much do remote web hosting support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote web hosting support in Baltimore, MD is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What is a remote web hosting support?

A Remote Web Hosting Support job involves assisting customers with web hosting-related issues, including server configuration, domain management, website performance, and security concerns. Support is typically provided via chat, email, or phone, ensuring that clients' websites remain operational and secure. Technicians troubleshoot technical issues, guide customers through hosting features, and escalate complex problems when necessary. This role requires knowledge of web hosting platforms, control panels, and basic networking. Since it is remote, strong communication skills and a reliable internet connection are essential for success.

What are the key skills and qualifications needed to thrive in remote web hosting support?

To thrive as a Remote Web Hosting Support professional, you should possess a solid understanding of web hosting environments, troubleshooting skills, and experience with web technologies like DNS, FTP, cPanel, and PHP. Familiarity with ticketing systems, remote support tools, and industry certifications such as CompTIA A+ or Linux+ is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills are vital for providing timely and effective technical support, ensuring customer satisfaction, and maintaining smooth website operations.

What are some typical challenges faced in remote web hosting support, and how are they addressed?

Some common challenges in a Remote Web Hosting Support position include diagnosing complex website or server issues without direct physical access and communicating technical solutions to clients of varying technical backgrounds. You may also need to efficiently prioritize multiple support requests and stay updated on the latest hosting technologies and security threats. To address these challenges, remote support teams rely on robust documentation, internal knowledge bases, ongoing training, and strong collaboration with other technical staff. Support staff are expected to learn continuously, balance workloads efficiently, and provide clear, empathetic customer service to ensure positive user experiences.

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Senior Web Application Developer

Towson, MD • Remote

The Cornerstone Professional Group, LLC
51 - 200 employees
Learn more about The Cornerstone Professional Group, LLCexternal

Full-time

Medical, Dental, Life, Retirement

Re-posted 9 days ago

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Job description

Lead the design, development, implementation, and maintenance of web-based applications and solutions for Cornerstone and Corporate clients. Work with Clients, Sales, Support, and Development groups to ensure solutions meet reliability, security and functional requirements. Collaborate with appropriate staff to ensure quality customer documentation. Provide guidance to clients on technology solutions that can enhance their business within their resource constraints.

* Manage/lead, in concert with designated project manager, activities and tasks associated with all stages of software development life cycle. (Requirements gathering, Design, Development, Construction, Implementation, and Testing)

* Architect/design N-Tier Enterprise wide solutions, using current technologies while employing industry accepted best practices

* Provide web development technical leadership, subject matter expertise, support and mentoring to other project team members.

* Develop graphics and other GUI elements/components in support of Cornerstone application and product development efforts

* Enhance and maintain existing Cornerstone web-based applications/systems/web site.

* Create knowledgebase articles to disseminate web solutions knowledge to Cornerstone resources and clients.

* Create and provide timely status and expense reports to clients and internal Cornerstone resources.

* Perform other short-term and long-term tasks and duties as assigned by Management.

Additional Requirements and Skills:

* Thought leadership regarding new technologies relevant for internet/web solutions development

* Experience leading/directing efforts of junior to mid-level development team resources

* Excellent working knowledge of database design principles and experience using databases in a web-based environment

* Working knowledge of networking technologies, including security and encryption on the Internet, and basic networking concepts.

* Ability to clearly document all projects deliverables and work methods.

* Excellent troubleshooting and problem-solving skills.

* Excellent oral and written communication skills and the ability to interact professionally with a diverse group of users and support staff.

* Proven experience leading discussions with resources of various levels/seniority within client organizations

* Excellent organizational and project planning skills

* Flexible, team player able to work effectively with individuals with different backgrounds and levels of expertise.

* Dependable, self-motivated and able to work with minimal supervision.

* Attention to detail

* Strong knowledge of IIS, SQL, .NET, ASP

* In-depth knowledge of the following web markup and scripting languages: HTML, HTML 5, XHTML, CSS, JavaScript, VB Script, XML, XSL/T

* Strong background with one or more of the following Operating Systems Windows (7/8 &Server 2008/12). Linux is a plus

* Mobile development(java and apple) is a plus

* SharePoint design, development, and administration is a plus

* Apache/Tomcat, CGI, Java, and J2EE knowledge is a plus

* Content managed PHP sites(WordPress, Joomla, Moodle) is a plus

* Expertise in current Internet standards, including Web browsers and browser specifications.

* Experience desktop publishing/imaging applications a plus; Adobe Photoshop, Illustrator, etc… is a plus

Company Description

The Cornerstone Professional Group (CPG) is a fast-moving, client-focused MSP and IT consulting firm supporting businesses across a wide range of industries. We don’t pigeonhole ourselves into a single vendor stack — our clients run the gamut, and so does our work. One day you’re hardening a Microsoft 365 tenant, the next you’re troubleshooting a Sonicwall policy, tracking down a rogue wireless client on an Aruba deployment, or diagnosing a performance issue on an Azure Virtual Desktop host pool. If you thrive on variety and love solving problems that actually matter, you’ll fit right in here.