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Remote Web Hosting Support Jobs in Kentucky (NOW HIRING)

1r Agency

Program Manager

Canada, KY · Remote

You'll lead cross-functional initiatives that cut across services-Web, Performance Marketing ... Guide, coach, and support Project Managers and Coordinators-developing their skills and elevating ...

1r Agency

Program Manager

Canada, KY · Remote

You'll lead cross-functional initiatives that cut across services-Web, Performance Marketing ... Guide, coach, and support Project Managers and Coordinators-developing their skills and elevating ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Role Responsibilities As a Client Success Manager, you will be responsible for supporting our ... Experience working within a web-based CRM ecosystem, such as Salesforce or Hubspot * Experience ...

Humana

Principal Architect

Louisville, KY · Remote

Become a part of our caring community The Principal Solutions Architect(role is remote but must be ... Build highly secured web and mobile experiences for various Humana enterprise web portals, which ...

Humana

Principal Architect

Louisville, KY · Remote

Become a part of our caring community The Principal Solutions Architect(role is remote but must be ... Build highly secured web and mobile experiences for various Humana enterprise web portals, which ...

Humana

Principal Architect

Louisville, KY · Remote

Become a part of our caring community The Principal Solutions Architect(role is remote but must be ... Build highly secured web and mobile experiences for various Humana enterprise web portals, which ...

PNC Bank

It is preferred to have experience with ACBS, CSX, ACBS Web, Enterprise, and CLASS. We seek ... This position may be eligible for remote work in select geographic locations, subject to approval ...

1r Agency

Senior Digital Designer

Canada, KY · On-site +1

Experience with responsive web design. * Experience in working with designers in agile teams ... We work hard, support each other, and know how to have fun along the way. * Work with smart ...

1r Agency

Senior Digital Designer

Canada, KY · On-site +1

Experience with responsive web design. * Experience in working with designers in agile teams ... We work hard, support each other, and know how to have fun along the way. * Work with smart ...

Workiva

$40/hr

... web applications. This role may involve making recommendations on security controls and ... What You'll Do * Provide Incident Response support when an actionable incident is confirmed

Workiva

$40/hr

... web applications. This role may involve making recommendations on security controls and ... What You'll Do * Provide Incident Response support when an actionable incident is confirmed

Workiva

$40/hr

... web applications. This role may involve making recommendations on security controls and ... What You'll Do * Provide Incident Response support when an actionable incident is confirmed

Workiva

$40/hr

... web applications. This role may involve making recommendations on security controls and ... What You'll Do * Provide Incident Response support when an actionable incident is confirmed

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Remote Web Hosting Support information

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How much do remote web hosting support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote web hosting support in Kentucky is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.62 per hour, depending on experience, location, and employer.

What is a remote web hosting support?

A Remote Web Hosting Support job involves assisting customers with web hosting-related issues, including server configuration, domain management, website performance, and security concerns. Support is typically provided via chat, email, or phone, ensuring that clients' websites remain operational and secure. Technicians troubleshoot technical issues, guide customers through hosting features, and escalate complex problems when necessary. This role requires knowledge of web hosting platforms, control panels, and basic networking. Since it is remote, strong communication skills and a reliable internet connection are essential for success.

What are the key skills and qualifications needed to thrive in remote web hosting support?

To thrive as a Remote Web Hosting Support professional, you should possess a solid understanding of web hosting environments, troubleshooting skills, and experience with web technologies like DNS, FTP, cPanel, and PHP. Familiarity with ticketing systems, remote support tools, and industry certifications such as CompTIA A+ or Linux+ is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills are vital for providing timely and effective technical support, ensuring customer satisfaction, and maintaining smooth website operations.

What are some typical challenges faced in remote web hosting support, and how are they addressed?

Some common challenges in a Remote Web Hosting Support position include diagnosing complex website or server issues without direct physical access and communicating technical solutions to clients of varying technical backgrounds. You may also need to efficiently prioritize multiple support requests and stay updated on the latest hosting technologies and security threats. To address these challenges, remote support teams rely on robust documentation, internal knowledge bases, ongoing training, and strong collaboration with other technical staff. Support staff are expected to learn continuously, balance workloads efficiently, and provide clear, empathetic customer service to ensure positive user experiences.

What are popular job titles related to Remote Web Hosting Support jobs in Kentucky?

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Remote Web Hosting Support jobs near you

Program Manager

1r Agency

Canada, KY • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

About 1R

1r is a digital agency that partners with leading eCommerce brands to drive sustainable, multi-channel growth. We blend strategic consulting with performance marketing, retention marketing, content, and best-in-class Shopify design & build. Our clients span high-growth digitally native brands and iconic category leaders across beauty, apparel, lifestyle, home, food & beverage, and approachable luxury verticals.

Role Overview

We're looking for a Program Manager who's equal parts strategist, systems builder, and relationship driver. You'll lead cross-functional initiatives that cut across services-Web, Performance Marketing, Operations, and Creative-and be the go-to partner for clients leveraging multiple agency offerings. This is a high-impact, high-visibility role focused on operational excellence, efficiency, and client retention. You'll architect how we deliver work, mentor PM talent, and ensure our clients experience a consistent, high-performing partnership with 1R.

Key Responsibilities

  • Analyze and improve project management processes with an eye toward efficiency, scalability, and clarity.
  • Identify friction points and implement tools, workflows, and reporting systems to improve delivery speed and quality.
  • Champion continuous improvement through performance reviews, retros, and process audits.
  • Collaborate on creating and refining 1R's project management SOPs across Web, Marketing, Ops, and Creative.
  • Document clear processes for delivery, handoffs, communication, and client lifecycle management.
  • Ensure SOPs scale with the agency and serve as a blueprint for high-quality execution.
  • Serve as the strategic point of contact for key clients engaging multiple 1R service lines.
  • Coordinate efforts across departments to ensure alignment, cohesion, and seamless delivery.
  • Foster deep, trust-based client relationships focused on long-term retention, growth, and proactive value delivery.
  • Guide, coach, and support Project Managers and Coordinators-developing their skills and elevating delivery standards.
  • Model clear communication, accountability, and calm under pressure.

Required Skills & Experience

  • 5+ years in program or senior project management, ideally in an e-commerce, digital, or creative agency setting.
  • Strong experience building SOPs and improving team operations.
  • Proven ability to manage large, multi-service client relationships.
  • Comfortable in both high-level strategic conversations and tactical project oversight.
  • Adept in PM tools like Jira, Smartsheet, Notion, Productive, or similar platforms.
  • Thrives in fast-paced, ambiguous environments and knows how to bring structure without red tape.

Nice to Have

  • Familiarity with Shopify, Klaviyo, Meta Ads, or the broader DTC tech stack.
  • PMP, Scrum, or Agile certifications.
  • Experience in a remote-first team environment.

What We Offer

  • Partner with compelling, high-growth brands across luxury, beauty, fashion, lifestyle, home, and food & beverage.
  • Shape high-impact internal systems and have a direct hand in agency growth.
  • Collaborate with a supportive, curious, high-performing cross-functional team.
  • Remote-first culture that values ownership, creativity, and excellence.
  • Half-day Summer Fridays.
  • Comprehensive medical, dental, and vision insurance.
  • 401k program.
  • Competitive PTO days (vacation, personal, sick) and Company Holidays.
  • Opportunity for internal/cross-departmental education and learning.
  • Opportunity for career development and growth.
  • Collaborative and close-knit team with access to executive-level team members.

Apply