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Remote Wake Up Call Jobs in Silver Spring, MD (NOW HIRING)

Maximus

Trainer - Call Center (Temporary, Remote)

VA · On-site +1

General information Job Posting Title Trainer - Call Center (Temporary, Remote) Date Wednesday ... pick up and return your equipment at the Maximus Lawrence, KS location and you will also be ...

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$10

$17

$25

How much do remote wake up call jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote wake up call in Silver Spring, MD is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Wake Up Call Operator, and why are they important?

To thrive as a Remote Wake Up Call Operator, you need excellent time management, reliability, clear verbal communication, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with scheduling software, VoIP phone systems, and customer management tools is typically required. Strong interpersonal skills, attention to detail, and a friendly, professional demeanor help operators stand out in this role. These abilities ensure timely, accurate service and positive customer experiences, which are crucial for client satisfaction and business reputation.

What are some common challenges faced by professionals providing remote wake up call services, and how can they be addressed?

Professionals providing remote wake up call services often face challenges such as managing multiple time zones, ensuring calls are punctual, and maintaining a pleasant, engaging tone with clients who may be groggy or unresponsive. To address these, it's important to use reliable scheduling tools, maintain organized records, and develop strong communication skills. Additionally, being adaptable and empathetic can help foster a positive client experience, even during early or unconventional hours.

What are Remote Wake Up Call jobs?

Remote Wake Up Call jobs involve working from home or another remote location to provide wake-up reminder services to clients over the phone, via app, or through other communication channels. Typically, workers in this role contact customers at pre-scheduled times to ensure they wake up for important events, appointments, or work. The job may also include offering motivational messages, reminders, or friendly conversation to help clients start their day. It is ideal for individuals with strong communication skills and reliable time management. These positions are often part-time, flexible, and can be found with virtual assistant companies or specialized wake-up call services.

What is the difference between Remote Wake Up Call vs Remote Customer Service Representative?

AspectRemote Wake Up CallRemote Customer Service Representative
CredentialsMinimal, often high school diploma or equivalentHigh school diploma or equivalent; some roles may require additional training
Work EnvironmentRemote, often from home or call centersRemote, from home or call centers
Industry UsageHospitality, wellness, or personal assistance servicesRetail, tech, finance, and various customer service sectors
Job FocusMaking wake-up calls or remindersHandling customer inquiries, support, and problem resolution

While both roles are remote and involve communication, Remote Wake Up Calls focus on making scheduled reminders or wake-up calls, often requiring minimal credentials. In contrast, Remote Customer Service Representatives handle a broader range of customer inquiries across industries, often requiring more training and diverse skills.

What are popular job titles related to Remote Wake Up Call jobs in Silver Spring, MD? For Remote Wake Up Call jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Wake Up Call jobs in Silver Spring, MD look for? The top searched job categories for Remote Wake Up Call jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Wake Up Call jobs? Cities near Silver Spring, MD with the most Remote Wake Up Call job openings:
Remote Wake Up Call jobs near you
Infographic showing various Remote Wake Up Call job openings in Silver Spring, MD as of July 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,019 per year, or $17.8 per hour.
Trainer - Call Center (Temporary, Remote)

Trainer - Call Center (Temporary, Remote)

Maximus

VA • On-site, Remote

Full-time

Posted 19 days ago

Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 297 frontline employees who took The Breakroom Quiz

280th of 487 rated business services

Job description

General information
Job Posting Title
Trainer - Call Center (Temporary, Remote)
Date
Wednesday, July 8, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
The Trainer I position will be primarily responsible for delivering the training program to various level employees and providing support of training resources for Customer Service Representatives (CSR).
This is a seasonal, remote (work at home) position.
*Duration of this position is approximately 6-8 weeks must be available to work from September to December*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST. Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays during production and another day in December
Opportunities may arise for volunteer OT
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
**Please note equipment will be provided but must meet the remote position requirement provided below
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Support the design, development, and distribution of the OPM training programs and materials
• Conduct, plan, and coordinate the OPM training to a variety of audiences
• Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
• Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data
• Maintain records of training activities, participant progress, and program effectiveness
• Provide production floor support and answer questions
• Take escalation calls from CSR I and CSR II's to provide OPM customer resolution
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
• Bachelor's degree preferred with 1-3 years of experience
• May have additional training or education in area of specialization
• Must be a U.S. Citizen
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
17.75
Maximum Salary
$
26.42

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