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Remote Wake Up Call Jobs in Rome, NY (NOW HIRING)

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

... remote work. The CX Engineer acts as a key interface that is focused on maintaining a service ... Keep up with industry best practices, trends, and standards Project initiation and execution: • ...

All JobsWake Up Call JobsRemote Wake Up Call JobsRemote Wake Up Call Jobs in Rome, NY

Remote Wake Up Call information

See Rome, NY salary details

$10

$16

$23

How much do remote wake up call jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote wake up call in Rome, NY is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote wake up call operator?

To thrive as a Remote Wake Up Call Operator, you need excellent time management, reliability, clear verbal communication, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with scheduling software, VoIP phone systems, and customer management tools is typically required. Strong interpersonal skills, attention to detail, and a friendly, professional demeanor help operators stand out in this role. These abilities ensure timely, accurate service and positive customer experiences, which are crucial for client satisfaction and business reputation.

What are some common challenges faced by professionals providing remote wake up call services, and how can they be addressed?

Professionals providing remote wake up call services often face challenges such as managing multiple time zones, ensuring calls are punctual, and maintaining a pleasant, engaging tone with clients who may be groggy or unresponsive. To address these, it's important to use reliable scheduling tools, maintain organized records, and develop strong communication skills. Additionally, being adaptable and empathetic can help foster a positive client experience, even during early or unconventional hours.

What is a remote wake up call?

Remote Wake Up Call jobs involve working from home or another remote location to provide wake-up reminder services to clients over the phone, via app, or through other communication channels. Typically, workers in this role contact customers at pre-scheduled times to ensure they wake up for important events, appointments, or work. The job may also include offering motivational messages, reminders, or friendly conversation to help clients start their day. It is ideal for individuals with strong communication skills and reliable time management. These positions are often part-time, flexible, and can be found with virtual assistant companies or specialized wake-up call services.

What is the difference between Remote Wake Up Call vs Remote Customer Service Representative?

AspectRemote Wake Up CallRemote Customer Service Representative
CredentialsMinimal, often high school diploma or equivalentHigh school diploma or equivalent; some roles may require additional training
Work EnvironmentRemote, often from home or call centersRemote, from home or call centers
Industry UsageHospitality, wellness, or personal assistance servicesRetail, tech, finance, and various customer service sectors
Job FocusMaking wake-up calls or remindersHandling customer inquiries, support, and problem resolution

While both roles are remote and involve communication, Remote Wake Up Calls focus on making scheduled reminders or wake-up calls, often requiring minimal credentials. In contrast, Remote Customer Service Representatives handle a broader range of customer inquiries across industries, often requiring more training and diverse skills.

What are popular job titles related to Remote Wake Up Call jobs in Rome, NY? For Remote Wake Up Call jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Wake Up Call jobs in Rome, NY look for? The top searched job categories for Remote Wake Up Call jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Wake Up Call jobs? Cities near Rome, NY with the most Remote Wake Up Call job openings:
Remote Wake Up Call jobs near you
Infographic showing various Remote Wake Up Call job openings in Rome, NY as of August 2026, with employment types broken down into 60% Full Time, 30% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,905 per year, or $16.3 per hour.

Remote Customer Service Representative - Must Reside in NY (Starting 9/21/2026)

Transworld Systems Inc.

Utica, NY • Remote

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

58th of 71 rated call and contact centers

Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.   

Work Location: This is a remote/work from home position.  Must reside in New York state.

Compensation: $16.50/hour

Paid Training Start Date: Monday, September 21, 2026

Training Hours: Monday through Friday:  8am - 4:30pm EST

Hours of Operation (following training): Monday through Friday:  7am - 9pm EST; Saturday: 7am - 5pm EST

*Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.

Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI-CXBPO (part of TSI family of companies)?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

In This Role, You Will:

  • Assist customers with billing inquiries/concerns
  • Ensure all account information is accurately documented and inputted into client system
  • Provide detailed explanations of account status and inquiries to customers
  • Adhering to State and Federal regulations pertaining to your job duties
  • Assist customers with delinquent accounts according to various state guidelines
  • Utilize exceptional communication skills to fulfill both client and customer goals

Key Results Areas:

  • Maintain an average Inbound Handle Time
  • Achieve Quality Assurance goals
  • Adhere to Production measures (time spent on calls, schedule adherence, etc)

Qualifications

Ideal Candidate Qualifications:

The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 40 mbps download, 20 mbps upload

Note:

*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP

Qualifications:

Ideal Candidate Qualifications:

The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 40 mbps download, 20 mbps upload

Note:

*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP

Education:UNAVAILABLEEmployment Type: FULL_TIME

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