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Remote Spanish Customer Service Jobs in Rome, NY

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Spanish Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do remote spanish customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote spanish customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a Remote Spanish Customer Service job?

A Remote Spanish Customer Service job involves assisting customers in Spanish via phone, email, or chat from a remote location. Responsibilities typically include answering inquiries, resolving issues, processing orders, and providing product or service information. Strong Spanish language skills, communication abilities, and problem-solving skills are essential. Many companies require experience in customer support, but some offer training. This role allows flexibility to work from home while helping Spanish-speaking customers.

What challenges might I face working in a Remote Spanish Customer Service role and how can I overcome them?

Working in Remote Spanish Customer Service often means handling a wide variety of customer issues across different time zones, sometimes without immediate in-person support from teammates. A key challenge can be maintaining clear communication and promptly resolving concerns despite these constraints. Staying organized, leveraging available training resources, and proactively reaching out to supervisors or colleagues via chat or video calls can help address these challenges. Building strong remote collaboration skills also ensures you remain connected with your team and deliver excellent service to Spanish-speaking customers.

What are the key skills and qualifications needed to thrive in the Remote Spanish Customer Service position, and why are they important?

To thrive as a Remote Spanish Customer Service professional, fluency in Spanish and English, excellent communication abilities, and experience in customer support are essential. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote communication platforms is commonly required. Strong problem-solving skills, empathy, and adaptability help set professionals apart in handling diverse customer inquiries. These competencies ensure efficient, customer-focused service delivery and successful resolution of client issues in a remote environment.

What are popular job titles related to Remote Spanish Customer Service jobs in Rome, NY? For Remote Spanish Customer Service jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Spanish Customer Service jobs in Rome, NY look for? The top searched job categories for Remote Spanish Customer Service jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Spanish Customer Service jobs? Cities near Rome, NY with the most Remote Spanish Customer Service job openings:
Infographic showing various Remote Spanish Customer Service job openings in Rome, NY as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.
Customer Service Relationship Specialist - New Hartford, NY

Customer Service Relationship Specialist - New Hartford, NY

The Hartford

Clinton, NY • Remote

$25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago


The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

55th of 298 rated insurance


Job description

CRS/Billing Spec I - OK10LN

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

As a Customer Relationship Specialist, your primary role is to provide an effortless experienceto our existing policyholders, third parties and agents regarding insurance questions, inquiries,or concerns. You will work with customers by handling a variety of inbound telephone callsregarding their policies. Your success is important to us - you will receive ongoing coaching anddevelopment to support you as you build your career at The Hartford.

WORK ARRANGEMENT:

Location: IN-OFFICE - New Hartford, NY

Start Date: September 14th, 2026

Training: 9 Weeks Paid Training (time off during training is not allowed)

Training Hours/Post Training Hours: Monday through Friday8:45AM - 5:30PM EST

COMPENSATION: Base Pay is $25 per hour with opportunity for growth

RESPONSIBILITIES:

  • Promote digital self service capabilities.
  • Take ownership to ensure that we go above and beyond to service each caller's needs,utilizing every touch point as an opportunity to build value and The Hartford brand.
  • Assisting customers over the phone.
  • Must have the ability to learn insurance product and processes in training environment.
  • Required to commit to the training and work schedule.
  • Have a dedicated workspace free from distractions during work and training hours.

QUALIFICATIONS:

  • A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field
  • Ability to work in a fast-paced complex environment while navigating multiple
  • programs.
  • Problem solving and critical thinking skills with strong attention to detail.
  • Excellent communication skills with ability to empathize with customers and colleagues.
  • Adaptability
  • High School Diploma or equivalent experience required.
  • Spanish bilingual a plus.

INTERNET: For full-time, occasional, part-time, or remote positions: (1) high speedbroadband internet service is required, we do not recommend or support DSL, wireless,Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider suppliedmodem/router/gateway is hardwired to the Hartford issued computer with an ethernetcable; and (3) minimum upload/download speeds of 10Mbps/300 Mbps will berequired. To confirm whether your Internet system has sufficient speeds, pleasevisit http://www.speedtest.net from your personal computer.

ADDITIONAL INFORMATION:

We are invested in you from Day 1 as an individual and in your career journey. Weprioritize supporting your skill development early in your career. Whether this meansgrowing your career within the business or leveraging your talents across theorganization, you can count on your leader to make an investment in yourdevelopment!

BENEFITS:

Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.

25 days paid time off in your first full year of service and Paid Holidays

Tuition reimbursement, Student Loan Paydown Program

401KClick on this link to learn more about our comprehensive benefits package and award winning well-being program: https://www.thehartford.com/careers/benefits

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$46,222 - $69,333

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits


What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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