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Remote Vision Insurance Jobs in Dallas, TX (NOW HIRING)

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Remote Vision Insurance information

What is a remote vision insurance?

A Remote Vision Insurance job typically involves processing vision insurance claims, verifying patient benefits, or assisting customers with their vision coverage, all while working from a remote location. Responsibilities may include handling customer inquiries, coordinating with providers, and ensuring accurate billing and claim submissions. This role often requires knowledge of vision insurance policies, strong communication skills, and proficiency with relevant software. Many employers seek candidates with prior experience in insurance, healthcare, or customer service.

What are some common challenges faced in a remote vision insurance position, and how are they addressed?

One of the main challenges in a remote vision insurance position is maintaining clear communication with clients and team members without in-person interaction. To address this, professionals rely heavily on secure digital communication platforms, regular video meetings, and detailed documentation to ensure everyone stays informed. Managing complex claims and staying updated on policy changes can also be demanding, but ongoing training and a supportive team environment help address these issues. Many companies provide robust onboarding, regular check-ins, and access to resources, so remote employees can navigate challenges effectively and deliver excellent service.

What are the key skills and qualifications needed to thrive in the remote vision insurance position, and why are they important?

To excel in a Remote Vision Insurance role, you need a strong understanding of vision insurance policies, claims processing, and customer service, typically backed by experience in the insurance industry. Familiarity with insurance management software and secure telecommunication tools is often required, and certification such as a state insurance license may be preferred. Excellent communication, problem-solving, and organization skills help you succeed in a remote environment and handle client inquiries efficiently. These competencies are essential for ensuring accuracy, regulatory compliance, and high-quality support in a client-focused, remote work setting.

What are popular job titles related to Remote Vision Insurance jobs in Dallas, TX?

For Remote Vision Insurance jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Vision Insurance jobs in Dallas, TX look for?

The top searched job categories for Remote Vision Insurance jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Vision Insurance jobs?

Cities near Dallas, TX with the most Remote Vision Insurance job openings:

Remote Vision Insurance jobs near you
Infographic showing various Remote Vision Insurance job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Licensed Insurance Representative - Remote

Teleperformance USA

Dallas, TX • Remote

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

Category : Customer Service/Support

As a Licensed Insurance Specialist, Seasonal, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

  • $21.50/hr
  • Paid Training
  • Benefits to you and your family.
  • Growth Opportunities
  • Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
  • We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Your Responsibilities

As a Licensed Insurance Representatives, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Appropriately communicate with customers, exercising retention efforts if needed
  • Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan
  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

Were looking for fearless people people who are inspired to deliver only the best in all that we do.

Qualifications:

  • Possess home state Life & Health Insurance License.
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:

  • Process Excellence:Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration:Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication:Outstanding communication, listening, and analytical skills.
  • Organizational Skills:Strong organizational and problem-solving skills.
  • Emotional Intelligence:Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness:Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking:Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
    • Proof of internet speed required

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Application Deadline: Ongoing until positions are filled

To be considered, please visit the TP Careers site at https://www.tp.com/en-us/careers or click "Apply" in the top right corner if already on tp.com.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
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