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Remote Virtual Receptionist Jobs in Newark, NJ (NOW HIRING)

Anytime Fitness

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness, you will be the first point of contact for members and prospective members calling, emailing or ...

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home opportunity! At Arsenault Professional & Industrial we help you discover what's next in your career.

X2F

Customer Support Representative

Newark, NJ · Remote

$16.75 - $22.75/hr

About the job Customer Support Representative Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ...

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How much do remote virtual receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote virtual receptionist in Newark, NJ is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Virtual Receptionist, and why are they important?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Newark, NJ? The most popular types of Virtual Receptionist jobs in Newark, NJ are:
What are popular job titles related to Remote Virtual Receptionist jobs in Newark, NJ? For Remote Virtual Receptionist jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Newark, NJ look for? The top searched job categories for Remote Virtual Receptionist jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Remote Virtual Receptionist jobs? Cities near Newark, NJ with the most Remote Virtual Receptionist job openings:
Remote Virtual Receptionist jobs near you

Customer Service Order Management - Remote

MILLENNIUMSOFT

Franklin Lakes, NJ • Remote

$16.25 - $22/hr

Other

Posted 12 days ago

Job description

Position : Customer Service Order Management - Remote

Location : Franklin Lakes, NJ

Duration : 6 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Customer Service

Level of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Job Description:

  • As part of the North America Supply Chain organization, the International Order Management Analyst is responsible for coordinating the movement of shipments from the Distribution Center to client affiliates.
  • The position will interface with key stakeholders (regional business units, distribution operations, and business unit supply chain) and facilitate the efficient & timely flow of orders across the supply chain network by resolving discrepancies.
  • The position will report to the Associate Director, Order Management.

Responsibilities:

  • Lead communication between GDC, regional business teams, and appropriate supply planning teams to ensure timely resolution of order issues and visibility to order status.
  • Modify orders in the ERP system and WMS per regional requirements, including cancelling lines, adjusting quantities, changing pick dates, changing mode of transportation, lot hard allocation, and creating air orders.
  • Liaise with Distribution Center Operations team on the status of the orders, including shipping dates and reasons for the delays.
  • Provide information to regions regarding order status, product availability, product information, and regulatory issues.
  • Gather information for the backorder at pick lines.
  • Resolve sales order issues to ensure accurate order fulfilment.
  • Act as the main point of contact for Order Management processes for client affiliates (from order receipt till order release to client Distribution Center or client plants) ensuring all order milestones are achieved within agreed-upon service levels.
  • Monitor, analyze and report on Order Management performance (maintenance/distribution of performance dashboards; identification of 'weak spots' within the process and its root causes).
  • Provide status updates on all issues/requests to Order Management leadership.
  • Escalate to Order Management leadership when deadlines will not be met.
  • Continuously look for operational efficiency opportunities and engage in continuous improvement initiatives.

Position Requirements

Experience:

  • Minimum of 2 years’ experience with ERP system(s),
  • Minimum of 2 years’ experience in a similar role (export, logistics, order management, customer service)
  • Minimum of 2 year’s prior experience in a related industry (i.e., medical device, healthcare supply chain, pharmaceutical)

Competencies:

  • Team player with impactful verbal and written communication skills
  • Ability to influence without authority
  • Strong analytical skills and attention to detail
  • Strong customer focus and a track record of implementing best in class service levels
  • Ability to build strong relationships with relevant stakeholders
  • Skilful at setting priorities, meeting deadlines, and managing multiple tasks
  • Versatile learner with the ability to function in a changing environment
  • Action-oriented and results-driven, independently seek continuous improvement opportunities
  • Must be self-motivated and have the ability to be productive with little or no direct supervision
  • Proficiency in standard business computer software applications (MS Word, Teams, PowerPoint, Outlook)
  • Advanced Microsoft Excel skills

Education:

  • Bachelor’s Degree in supply chain or in lieu of degree, a high school diploma plus 5 years of experience.

Certifications:

  • Certificate programs in International Logistics and Transportation, Export Operations, and global trade compliance certification preferred

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