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Remote Virtual Receptionist Jobs in Naperville, IL

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices ...

Zentro

Customer Support Inside Sales Rep

Chicago, IL · On-site +1

$16 - $17/hr

Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest independent internet service providers focused exclusively on multi-dwelling units (MDUs) in the United ...

Zentro

Customer Support Inside Sales Rep

Chicago, IL · Remote

Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest independent internet service providers focused exclusively on multi-dwelling units (MDUs) in the United ...

StaffedUp

Customer Service Accepting - Remote

Wheaton, IL · Remote

$15.50 - $21/hr

Customer Service - Part Time The Edge | 501 College Ave Join our dynamic team at The Edge, where we pride ourselves on delivering exceptional customer service in a fast-paced environment. As a ...

HUB

Customer Service Representative

Chicago, IL · Remote

$50K/yr

As an eCommerce workplace, we have prioritized working as virtual-first and offer access to office space in our Chicago location as a resource to work from instead of a daily workplace. We are ...

Getaway

Customer Representative

Elk Grove Village, IL · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Elk Grove Village, IL · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Fully remote position, where you can work from home. Rotational shifts available for EST, CT or PST. * Full benefits (medical, dental, vision, etc.) effective the first month following your hire date!

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All JobsReceptionist JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Naperville, IL

Remote Virtual Receptionist information

See Naperville, IL salary details

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How much do remote virtual receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote virtual receptionist in Naperville, IL is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.90 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Naperville, IL?

The most popular types of Virtual Receptionist jobs in Naperville, IL are:

What are popular job titles related to Remote Virtual Receptionist jobs in Naperville, IL?

For Remote Virtual Receptionist jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Receptionist jobs in Naperville, IL look for?

The top searched job categories for Remote Virtual Receptionist jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Remote Virtual Receptionist jobs?

Cities near Naperville, IL with the most Remote Virtual Receptionist job openings:

Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Naperville, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,002 per year, or $17.8 per hour.

Customer Service Representative

PainPoint

Chicago, IL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Customer Service Representative
Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time
Location: Remote
Looking for a rewarding career where you can make an impact every day?
Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices nationwide, where you'll help new patients get scheduled and educated about treatment options, all from the comfort of home, with a consistent weekday schedule.
Why You'll Love Working Here
  • Fully remote position with a remote stipend
  • Consistent Monday-Friday daytime schedule
  • Warm leads only, no cold calling
  • Meaningful work connecting patients to care
  • Growth and continuing education support
  • Comprehensive benefits package
What You'll Do
As a Contact Center Representative, you'll play a key role in scheduling new patients for our affiliated pain clinics and surgery centers, handling inbound calls and following up with warm leads to educate them on treatment options.
  • Answer inbound calls from prospective new patients and assess their needs
  • Answer general questions regarding treatment options
  • Make outbound calls to incoming leads to educate them about possible treatments
  • Register and schedule new patients; send appropriate materials prior to appointments
  • Reschedule, cancel, and confirm appointments as needed
  • Provide excellent, timely customer service
  • Maintain operations by following established policies and procedures
  • Help track the effectiveness of new marketing initiatives
  • Contribute creative ideas to optimize marketing strategies
  • Perform other related duties as assigned
Qualifications
  • High school diploma or GED required
  • 1+ year of customer interaction or customer support experience (phone or face-to-face) strongly preferred
  • Previous healthcare facility and contact center experience preferred
Skills for Success
  • Excellent verbal and written communication
  • Strong interpersonal and customer service skills
  • Service-oriented approach to resolving customer concerns
  • Excellent organization and attention to detail
  • Comfortable learning new software and computer systems
  • Understanding of patient confidentiality requirements
  • Familiarity with medical terminology and office ethics
  • Proficiency with Microsoft Office Suite or related software
Benefits:
  • Health, dental, and vision insurance
  • Accident and life/AD&D insurance
  • Short- and long-term disability
  • HSA
  • Health management tools
  • Emergency travel assistance & ID-theft protection
  • LifeMart employee discount program
  • PTO & company-paid holidays
  • Paternal leave
  • 401(k) retirement plan
  • Remote stipend & travel reimbursement
  • Continuing education reimbursement
  • Bonusly employee recognition platform
  • DailyPay on-demand pay access
Join Our Team!
If you're looking for an opportunity to make a meaningful impact from home while helping patients access life-changing care, we'd love to hear from you.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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