ZipRecruiter

Log In

2

Remote Virtual Receptionist Jobs in Macon, GA (NOW HIRING)

AO Globe Life

Web-Based Customer Service Rep

Warner Robins, GA · On-site +1

$13.50 - $18.50/hr

Empowering Futures, One Family at a Time 100% Remote | Work From Home | U.S. Applicants Only Build ... Comfort using computers and virtual communication tools * Problem-solving ability and attention to ...

All JobsReceptionist JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Macon, GA

Remote Virtual Receptionist information

See Macon, GA salary details

$9

$17

$23

How much do remote virtual receptionist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote virtual receptionist in Macon, GA is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.13 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are popular job titles related to Remote Virtual Receptionist jobs in Macon, GA?

For Remote Virtual Receptionist jobs in Macon, GA, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Receptionist jobs in Macon, GA look for?

The top searched job categories for Remote Virtual Receptionist jobs in Macon, GA are:

What cities near Macon, GA are hiring for Remote Virtual Receptionist jobs?

Cities near Macon, GA with the most Remote Virtual Receptionist job openings:

Remote Virtual Receptionist jobs near you

Remote Customer Service Representative

Call Control LLC

Macon, GA • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Our Work from Home Customer Service Representatives are passionate about helping customers and making every interaction an unforgettable experience. We want people with personalities that will show through on the phone, who love making an impact with every customer interaction.
If you're someone who is confident in a high-volume, outbound-focused role, we'd like to hear from you.
Note: All applications, interviews, orientation, and training will be completed virtually.
Job Duties:
  • Receive inbound calls on behalf of dealership clients and follow required scripting to assist customers.
  • Schedule service appointments and answer basic inquiries as needed.
  • Project a friendly and helpful demeanor while communicating with customers.
  • Gather and update customer and vehicle information.
  • Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
  • Work efficiently and effectively in a team-based environment.
  • Conduct outbound calls following a pre-designed script and schedule service appointments according to promotional offers.
  • Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.

Our benefits programs were designed with our team members' preferences in mind. Some of the benefits offered are:
  • Simple IRA Retirement Plan with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Paid Time Off
  • Merit based rewards system
  • Semi-Annual Pay and Performance reviews

Eligible Applicants must be located within one of the following states:
  • Georgia
  • North Carolina
  • Ohio
  • Pennsylvania
  • Texas
  • West Virginia

Position Requirements
Requirements:
  • Excellent verbal communication skills
  • A quiet workplace, free from distractions.
  • High-speed internet
  • A compatible wired headset
  • Be able to type 35 Words Per Minute
  • Pass all system requirements
  • Previous customer service experience is required
  • Some automotive knowledge is preferred

Schedule/Availability
Tags
customer service, supplemental income, work from home, remote, virtual, teamwork, call center, automotive, BDC
This position is currently accepting applications.

Apply