2

Remote Virtual Receptionist Jobs in Edmond, OK (NOW HIRING)

Remote Health Consultant Are you tired of customer service jobs where you read from a script, push ... Regular team events (both virtual and in-person) * Direct mentorship from experienced operators who ...

Remote Health Consultant Are you tired of customer service jobs where you read from a script, push ... Regular team events (both virtual and in-person) * Direct mentorship from experienced operators who ...

Remote Virtual Receptionist information

See Edmond, OK salary details

$8

$16

$22

How much do remote virtual receptionist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote virtual receptionist in Edmond, OK is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Edmond, OK? The most popular types of Virtual Receptionist jobs in Edmond, OK are:
What are popular job titles related to Remote Virtual Receptionist jobs in Edmond, OK? For Remote Virtual Receptionist jobs in Edmond, OK, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Edmond, OK look for? The top searched job categories for Remote Virtual Receptionist jobs in Edmond, OK are:
What cities near Edmond, OK are hiring for Remote Virtual Receptionist jobs? Cities near Edmond, OK with the most Remote Virtual Receptionist job openings:
Infographic showing various Remote Virtual Receptionist job openings in Edmond, OK as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,481 per year, or $16.1 per hour.

Customer Service Representative (Remote)

Jobs for Humanity

Oklahoma City, OK โ€ข Remote

$14.75 - $20.25/hr

Full-time

Re-posted 29 days ago


Job description

Company Description

LesBaird Consulting LLC is a consulting firm that provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company focuses on delivering tailored solutions that align with each client's unique goals and organizational needs.

The firm specializes in areas such as business strategy, administrative support, project coordination, and client service management. By combining practical industry knowledge with a results-driven approach, LesBaird Consulting LLC aims to help organizations enhance productivity, optimize workflows, and strengthen overall performance.

With a commitment to professionalism and reliability, LesBaird Consulting LLC works closely with clients to understand their challenges and develop effective, scalable solutions. The company emphasizes clear communication, attention to detail, and a customer-focused mindset in all its engagements.

Although operating as a smaller or emerging firm, LesBaird Consulting LLC strives to deliver high-quality consulting services that support business success in a competitive and evolving marketplace.

Job Description

We're looking for a Customer Service Representative to join our team in Oklahoma City, United States. This is a remote position that offers the flexibility to work from anywhere while delivering exceptional support to our valued customers. In this role, you'll be the voice of our organization, providing friendly, empathetic, and professional assistance to customers across multiple channels. You'll play a vital part in building lasting relationships and ensuring customer satisfaction with every interaction.

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
  • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
  • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
  • Provide product information and recommendations tailored to customer needs
  • Identify opportunities to enhance customer experience and suggest process improvements
  • Escalate complex issues to appropriate departments while keeping customers informed of progress
  • Maintain a positive attitude and demonstrate strong interpersonal skills in all customer interactions
  • Meet performance targets for response time, resolution rate, and customer satisfaction scores
  • Collaborate with team members to share best practices and support one another in delivering excellent service
  • Adapt to changing priorities and handle multiple customer requests simultaneously
Qualifications

**Required:**

  • 2+ years of customer service experience in a professional environment
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and critical thinking skills
  • Proficiency with customer relationship management (CRM) software
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Active listening skills and genuine empathy for customer concerns
  • Reliable internet connection and a quiet, professional workspace for remote work
  • Comfortable working independently while remaining a collaborative team member

**Preferred:**

  • Experience working in a remote or virtual environment
  • Familiarity with ticketing or help desk systems
  • Knowledge of multiple communication platforms and tools
  • Experience with sales, upselling, or cross-selling techniques
  • Certification in customer service or related field
  • Experience in a specific industry relevant to our organization
Additional Information

All your information will be kept confidential according to EEO guidelines.