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Remote Virtual Call Center Jobs in Tennessee (NOW HIRING)

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

New

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... Experience supporting ServiceNow Virtual Agent configuration or AI-driven platform features in a ...

New

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

New

kgs

ServiceNow Administrator

Nashville, TN · Remote

... call center, service desk, or IT managed services program. * Experience working in a fully remote I ... Experience supporting ServiceNow Virtual Agent configuration or AI-driven platform features in a ...

New

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCall Center JobsRemote Virtual Call Center JobsRemote Virtual Call Center Jobs in Tennessee

Remote Virtual Call Center information

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a remote virtual call center agent?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.
What are the most commonly searched types of Virtual Call Center jobs in Tennessee? The most popular types of Virtual Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Virtual Call Center jobs? Cities in Tennessee with the most Remote Virtual Call Center job openings:
Remote Virtual Call Center jobs near you
Infographic showing various Remote Virtual Call Center job openings in Tennessee as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Physiatrist / PM&R Physician - Bilingual Spanish - REMOTE!!!

ProTouch Staffing

Nashville, TN • Remote

Other

Re-posted 12 days ago

Job description

Physiatrist/PM&R Physician- Remote (Spanish bilingual)

Positions: Full time.

Type of the job: Full-time Remote, Virtual Physician.

Spanish bilingual required.

PM&R Physiatry MSK Physician required.

Essential Functions:

  • Virtually evaluate, diagnose and treat patients Monday-Friday.
  • Regular clinic schedule includes at least one evening per week
  • Participation in after-hour call schedule
  • Saturday clinic, on a rotating basis, will be added in the future. This would likely involve one Saturday per month.
  • Participate in weekly patient rounds
  • Maintain professional and technical knowledge through attending educational workshops, reviewing professional publications, etc.

Education and certification & Requirements:

  • Board certification in one of the following:
  • Physical Medicine & Rehabilitation with MSK/Sports/Spine Fellowship
  • Family Medicine with MSK/Sports/Spine Fellowship
  • Emergency Medicine with MSK/Sports/Spine Fellowship
  • Internal Medicine with MSK/Sports/Spine Fellowship
  • MD/DO with unrestricted license in United States and Puerto Rico and at least 3 years clinical practice after training
  • Will be expected to disclose any impediments to multi-state licensure at the beginning of the interview process so that necessary accommodations.
  • English and Spanish speaking
  • Experience with virtual care delivery
  • Willingness to obtain multiple state licenses
  • Proven record of matching patient needs to treatment plans and proven record of implementing these plans safely and effectively
  • Ability to describe medical conditions in an understandable fashion
  • Experience administering a wide range of techniques delivered digitally
  • Strong sense of empathy, a compassionate outlook and the ability to motivate patients into pushing their limits in a responsible, safe way
  • Proficient with Microsoft Office Suite or related software
  • High speed internet + ability to work from home

Preferred states: Arizona, Colorado, Florida, Illinois, Kentucky, Michigan, New Jersey, Tennessee, and Texas, California, Connecticut, New York, Ohio, Minnesota, Utah, and Georgia.

For more information, contact Mario: (469) 200-4628 or email to mario.green@protouchstaffing.com

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About Protouch Staffing

Sourced by ZipRecruiter

Protouch Staffing, based in Plano, Texas, is a leading provider in the healthcare staffing industry. Established over 30 years ago, the company prides itself on delivering quality services in the fields of nursing, allied health, pharmaceuticals, healthcare IT, and more. Committed to building lasting relationships, Protouch Staffing continually exceeds client expectations by providing unparalleled service, superior patient care, and talented healthcare professionals.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Frisco, TX, US

Year founded

1989

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