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Remote Virtual Call Center Jobs in Minnesota (NOW HIRING)

Medix

Remote Radiology Scheduler

Minneapolis, MN · On-site +1

$17 - $22/hr

Prior call center or patient access experience Training & Schedule Training (4 Weeks - Mandatory ... One virtual interview Compliance Requirements * Education and employment verification * Background ...

Ridgeview

Representative Contact Center

Chaska, MN · On-site +1

$20.68 - $28.93/hr

After successful completion of training the position is remote. Purpose of the Job Using ... Call center experience Link to Employee Health Physical Demands Compensation Many factors are taken ...

Transworld Systems Inc.

$15/hr

One to two years' experience working in a call center environment is preferred. * The candidate has ... For Remote Positions: The minimum internet speed requirements for remote work are as follows:

AMBA

Inside Sales Insurance Specialist

Saint Paul, MN · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Minneapolis, MN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Saint Paul, MN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Saint Paul, MN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Minneapolis, MN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Sagility

$21/hr

Instructor-led virtual training to prepare you for your Medicare client assignment * Ongoing ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility LLC

$21/hr

Instructor-led virtual training to prepare you for your Medicare client assignment * Ongoing ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

ALINE GREETINGS LLC

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

Remote Technical Support SpecialistJoin A-Line Greetings A-Line Greetings Salutations A-Leine ... Customer Service Experience in Call Center or comparable. Prior experience with merchant/corporate ...

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All JobsCall Center JobsRemote Virtual Call Center JobsRemote Virtual Call Center Jobs in Minnesota

Remote Virtual Call Center information

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote virtual call center agent?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

What are the most commonly searched types of Virtual Call Center jobs in Minnesota?

The most popular types of Virtual Call Center jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Virtual Call Center jobs?

Cities in Minnesota with the most Remote Virtual Call Center job openings:

Remote Virtual Call Center jobs near you
Infographic showing various Remote Virtual Call Center job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 12% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Remote Radiology Scheduler

Medix

Minneapolis, MN • On-site, Remote

$17 - $22/hr

Full-time

Posted 20 days ago

Job description

Remote Radiology Scheduler
Location: Fully Remote
Start Date: September 14
Employment Type: Full-Time | Contract-to-Hire (3-4 months)
Pay: $17-$22/hour (DOE)
Schedule: Must be able to work any 8-hour shift during daytime CST hours and be open to weekend shifts
About the Role
We are partnering with a well-known and respected physician group to hire a Remote Radiology Scheduler to join their team. In this role, you'll serve as the first point of contact for patients, helping coordinate imaging appointments and answering questions with professionalism and empathy.
If you thrive in a structured, high-volume environment and enjoy helping patients navigate their care, this is a great opportunity to grow your healthcare career from home.
What You'll Do
  • Coordinate high-volume scheduling across all types of diagnostic imaging (MRI, CT, X-ray, ultrasound, mammography, and more)
  • Serve as a liaison between patients, providers, imaging teams, and authorization staff
  • Answer inbound calls regarding imaging orders and verify diagnosis code accuracy
  • Manage 60-65 inbound calls daily, plus outbound follow-ups through automated campaigns

Requirements
Required:
  • High school diploma or equivalent
  • Must have radiology scheduling experience
  • Strong understanding of medical terminology and diagnosis codes
  • Excellent communication and patient-focused customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Ability to work independently in a remote setting

Preferred:
  • Bilingual (Spanish/English)
  • Experience with Epic or similar EMR systems
  • Prior call center or patient access experience

Training & Schedule
Training (4 Weeks - Mandatory):
  • Monday-Friday, 8:00 AM - 5:00 PM CST
  • No time off permitted
  • Camera must remain on during training
  • Hands-on call training begins in Week 3

Post-Training Schedule:
Shifts are assigned based on business needs and may include:
  • 8:00 AM - 5:00 PM CST
  • 9:00 AM - 7:00 PM CST
  • 12:00 PM - 9:00 PM CST

Weekend availability required.
Work From Home Requirements
Equipment Provided:
  • Thin client terminal
  • Dual monitors
  • Keyboard, mouse, webcam, and wired headset
  • Ethernet cable

You Must Have:
  • High-speed internet (minimum 50 Mbps)
  • Hardwired connection (no Wi-Fi, hotspots, or satellite)
  • Quiet, professional workspace free from distractions
  • Backup personal equipment if needed

Hiring Process
  • Internet speed verification
  • IT questionnaire
  • Two professional references
  • One virtual interview

Compliance Requirements
  • Education and employment verification
  • Background check
  • Drug and health screening

Why This Role Stands Out
  • 100% remote with equipment provided
  • Clear path to permanent employment
  • Structured training with supportive leadership
  • Opportunity to grow within a reputable healthcare organization

If you're ready to bring your scheduling expertise to a high-impact, patient-focused role-apply today!
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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