Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ... Experience with delivering strong, focused presentations via phone, video or in person * Strong ...
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Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ... Experience with delivering strong, focused presentations via phone, video or in person * Strong ...
Customer Experience Analyst - REMOTE
Austin, TX · On-site +1
Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ... Experience with delivering strong, focused presentations via phone, video or in person * Strong ...
Customer Experience Analyst - REMOTE
Austin, TX · On-site +1
Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ... Experience with delivering strong, focused presentations via phone, video or in person * Strong ...
Remote Video Annotation information
See Austin, TX salary details
$37.7K - $45.9K
9% of jobs
$45.9K - $54.1K
10% of jobs
$56.3K is the 25th percentile. Wages below this are outliers.
$54.1K - $62.3K
19% of jobs
The median wage is $67.6K / yr.
$62.3K - $70.5K
18% of jobs
$70.5K - $78.7K
13% of jobs
$83.1K is the 75th percentile. Wages above this are outliers.
$78.7K - $86.9K
11% of jobs
$86.9K - $95.1K
6% of jobs
$95.1K - $103.3K
5% of jobs
$103.3K - $111.5K
3% of jobs
$111.5K - $119.7K
3% of jobs
$119.7K - $127.9K
2% of jobs
$37.7K
$74.8K
$127.9K
How much do remote video annotation jobs pay per year?
As of Jun 13, 2026, the average yearly pay for remote video annotation in Austin, TX is $74,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $86,700.00 per year, depending on experience, location, and employer.
What is remote video annotation?
Remote video annotation is the process of labeling or tagging objects, actions, or events in video footage while working from a location outside of a traditional office, typically from home. Annotators use specialized software tools to draw boxes, create masks, or assign labels to specific frames or sequences in videos. This annotated data is essential for training and improving computer vision models used in applications like self-driving cars, security systems, and entertainment technology. Remote video annotation jobs offer flexibility, but often require attention to detail, strong computer skills, and the ability to follow detailed guidelines.
What are the typical daily tasks and challenges faced by a Remote Video Annotation specialist?
As a Remote Video Annotation specialist, your daily tasks typically include reviewing video footage, accurately labeling objects or actions according to specific guidelines, and ensuring data consistency for machine learning projects. One common challenge is maintaining high attention to detail over long periods, as precise annotations are crucial for training effective AI models. Additionally, you'll often collaborate with project managers or quality assurance teams to clarify requirements, discuss edge cases, and receive feedback. Flexibility and good time management are important, as workloads can vary based on project deadlines and client needs.
What are the key skills and qualifications needed to thrive as a Remote Video Annotation Specialist, and why are they important?
To excel as a Remote Video Annotation Specialist, you need strong attention to detail, visual accuracy, and basic computer literacy, often supported by prior experience in data labeling or related fields. Familiarity with annotation platforms (such as CVAT or Labelbox) and understanding of video formats and metadata are typically required. Effective time management, reliability, and clear communication help specialists meet deadlines and collaborate remotely. These skills ensure precise data labeling, which is crucial for training high-performing AI and machine learning models.
What is the difference between Remote Video Annotation vs Remote Data Labeling?
| Aspect | Remote Video Annotation | Remote Data Labeling |
|---|---|---|
| Primary Focus | Annotating objects, actions, and events in videos | Labeling data across various formats, including images, text, and videos |
| Work Environment | Remote, often collaborative with video review tools | Remote, using labeling platforms for different data types |
| Required Skills | Attention to detail, understanding of video content | Accuracy, familiarity with labeling tools |
Remote Video Annotation specifically involves marking objects and actions within videos, while Remote Data Labeling covers a broader range of data types, including images and text. Both roles require attention to detail and remote work skills, but Video Annotation focuses on video content analysis, making it more specialized within the data labeling industry.
What are the most commonly searched types of Video Annotation jobs in Austin, TX? The most popular types of Video Annotation jobs in Austin, TX are:
What are popular job titles related to Remote Video Annotation jobs in Austin, TX? For Remote Video Annotation jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Video Annotation jobs in Austin, TX look for? The top searched job categories for Remote Video Annotation jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Video Annotation jobs? Cities near Austin, TX with the most Remote Video Annotation job openings:
Job description
About Us:
- Customer Experience Analyst – REMOTE
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with fluent French or German language skills to optimize our clients’ traditional and generative IVR operations through in-depth data analysis. Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer experience and provide clients with recommendations to reduce customer effort, offer effective self-solve options, streamline processes and reduce agent handling time. We are looking for a bright, enthusiastic, and motivated professional ready to collaborate with our team.
Key Responsibilities
Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated test calls and providing actionable feedback.
Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI comprehension, optimize self-service flows, and assess agent handling.
Analysis and Data Optimization: Analyze large datasets and conversational call flows to uncover trends, identify pain points and drive overall customer experience enhancements.
Reporting and Presentations: Translate data into clear, actionable insights and deliver compelling, data-driven presentations to stakeholders and executive teams.
Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor daily KPI dashboards, and proactively alert clients to unexpected metric fluctuations.
Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional Services to strategize and solve complex customer journey issues.
Requirements
- Written and spoken fluency in French or German
- Strong analytical and problem-solving abilities
- Expertise in summarizing, analyzing and pulling trends from complex datasets in Microsoft Excel, Google Sheets, Numbers or similar software
- Familiarity with basic Excel formulas and the use of pivot tables
- Excellent verbal and written communication skills
- Proficiency with building presentations in PowerPoint or Keynote
- Experience with delivering strong, focused presentations via phone, video or in person
- Strong attention to detail
- Ability to thrive and collaborate effectively in a fast-paced, remote team environment
Desired Experience
- Working in or collaborating with a contact center environment
- Understanding of user interface or conversational design concepts
- Familiarity with conversational AI, particularly in evaluating or optimizing chatbots and virtual assistants
About PTP
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2004