Remote Vice President Of Operations Jobs in San Ramon, CA

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife - improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About The Role
Maven is looking for a VP of Product Management to lead the strategy and execution of our Payments and Care Delivery platforms. In this role, you'll design and launch world-class digital healthcare benefits and workflows that provide insurance products, empower providers, streamline clinical operations, and deliver better outcomes for our members. You'll be directly responsible for a diverse product portfolio spanning health data integration, AI-enabled care, clinical workflow innovation, and operational efficiency.
You'll work cross-functionally with design, engineering, operations, our provider team, clinical product, benefits experience, AI platform and our executives to ensure Maven delivers safe, efficient, and deeply human digital care experiences. The ideal candidate has hands-on experience rolling out AI functionality, understands the deep nuances of digital healthcare, knows how to build provider- and member-facing products that deliver measurable results, and how to both integrate and stand out from healthcare's diverse ecosystem players, from health plans, pharmacy benefit managers, providers, and more.
What you'll do

• Drive the Healthcare Product roadmap: Drive the strategy and execution of the Healthcare roadmap across care delivery, health data, and payments platforms, covering key products including the platform that supports Maven Managed Benefit, Maven Wallet, health data ingestion and integrations, AI-enabled workflows for CX and providers, and Maven's EMR.
• Own the long-term EMR strategy: Define and execute Maven's multi-year EMR roadmap, evolving from today's clinical workflow tooling toward a purpose-built, AI-native system of record that gives Maven's care teams the most complete, real-time view of member health available. This includes integrating external health data sources (HIE, ADT, clinic EMRs), advancing interoperability, and evaluating EMR vendors alongside building on our home-grown system.
• Own the long-term Payments platform strategy: Define and execute the multi-year strategy for Maven's payments platform. This includes in-house adjudication, payer and employer reconciliation, and steerage to high-quality in-network providers. The long-term vision is a payments platform that reduces cost-per-outcome for employers while remaining interoperable with the revenue cycle processes at our health plan, in-person provider, and pharmacy partners.
• Own the Data Platform strategy: Define and execute the strategy for Maven's data platform - the core pipeline supporting Product, Engineering, and Analytics teams, as well as enterprise data needs across the business. This includes maintaining and improving data quality and reliability, evolving our underlying analytics infrastructure (BigQuery, Looker), and ensuring the data foundation scales to support Maven's clinical, commercial, and operational priorities. You will partner closely with enterprise and business teams to ensure data is a strategic asset, not just a technical one.
• Support the delivery of measurable outcomes: Partner with Program leads on our key Programs (Family Building, Maternity, Parenting & Pediatrics, and Menopause) on the delivery of initiatives that improve outcomes for Maven members, such as reducing NICU length of stay, improving pregnancy and fertility risk detection, and increasing provider capacity. Your teams will be responsible for the systems and workflows that enable our Care team and Clinicians to provide quality and efficient care in service of our Programs.
• Lead and develop a team of Product Managers at the intersection of Tech and Healthcare: Play a key role in helping develop a team that thinks in first principles and drives innovation while deeply understanding the requirements and rigor of operating in healthcare.
• Deliver products for an AI-native organization: AI is already central to helping Maven's care teams provide efficient and high quality care. You will lead the ongoing process of designing products designed for an AI-native workforce, encouraging safe and natively designed AI-experiences across your product domains.

What we're looking for

• 10+ years of product management experience, with at least 5 years leading teams or portfolios in digital healthcare or adjacent regulated industries. Experience building healthcare benefits products and provider- and clinical-facing workflow products in complex digital healthcare environments.
• Experience in building and rolling out AI-native products that serve large and scaling customer facing teams
• Exceptional analytical and qualitative skills to understand and define provider and member needs and segments.
• Proven ability to manage roadmaps, track cross-functional dependencies, and prioritize effectively.
• Outstanding cross-functional collaboration and facilitation skills, with experience leading discussions with growth, sales, marketing, operations and clinical teams, as well as external stakeholders such as insurance companies, financial and healthcare institutions..
• Comfort working in a fast-paced, mission-driven environment with high visibility and accountability.

The base salary range for this role is 290,000-340,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.
Maven embraces a flexible hybrid work model. This role is open to candidates in remote locations with a strong preference for San Francisco, CA; secondary locations include Seattle, WA and New York, NY.
Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, and Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.