Remote Veterinary Software Jobs in New York (NOW HIRING)

Medical Services Coordinator

Adecco Healthcare & Life Sciences Opportunity

???? Location: Fully Remote (U.S.)

???? Position Type: 1-Year Contract

???? Pay: $35.00–$40.00/hour

???? Schedule: Monday–Friday | 8:00 AM – 5:00 PM Mountain Time (10:00 AM – 7:00 PM Eastern)

Candidates may reside anywhere in the U.S. but must be able to work Mountain Time hours. Preference will be given to candidates located in the Mountain Time Zone.

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Position Overview

Adecco Healthcare & Life Sciences is hiring for a notable leader in veterinary diagnostics and animal healthcare committed to advancing diagnostic innovation and improving patient outcomes through cutting-edge laboratory and pathology services.

We are seeking a Medical Services Coordinator to provide operational and administrative support across multiple veterinary pathology and diagnostic services. This fully remote role serves as a central point of coordination for veterinary pathologists, laboratory operations, customer support, and cross-functional business teams while ensuring exceptional service for veterinary customers.

This opportunity is ideal for candidates with veterinary, laboratory, pathology, or clinical operations experience who enjoy coordinating complex workflows, communicating with healthcare professionals, and supporting high-quality diagnostic services.

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Key ResponsibilitiesMedical & Laboratory Operations

• Coordinate daily operational support across multiple veterinary pathology and diagnostic service lines.

• Review, validate, and process incoming consultation requests while ensuring accuracy and timely resolution.

• Monitor shared service queues, customer communications, and case management systems.

• Coordinate case assignments and scheduling for veterinary pathologists and consultants.

• Support onboarding and training activities for new pathologists and contractors.

• Assist with workflow optimization, SOP updates, and continuous process improvement initiatives.

Customer & Clinical Support

• Serve as a primary point of contact for veterinary customers regarding diagnostic services.

• Respond to inquiries through email and case management platforms.

• Troubleshoot routine customer and platform issues while escalating complex concerns appropriately.

• Collaborate with customer support, technical support, product management, and laboratory teams to resolve service-related issues.

Administrative & Financial Support

• Process invoices and monitor payment status using SAP.

• Maintain contracts, compliance documentation, NDAs, and training records.

• Track operational metrics, generate reports, and prepare monthly summaries.

• Coordinate consultant schedules and maintain communication with internal and external stakeholders.

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Required Qualifications

• Associate or Bachelor's degree, or equivalent relevant experience.

• 2+ years of experience supporting clinical operations, laboratory operations, veterinary medicine, pathology, healthcare, or medical services.

• Strong organizational skills with the ability to manage multiple priorities independently.

• Excellent written and verbal communication skills.

• High attention to detail and strong data accuracy.

• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Ability to quickly learn new software systems and business processes.

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Preferred Qualifications

• Certified Veterinary Technician (CVT), Registered Veterinary Technician (RVT), Licensed Veterinary Technician (LVT), or Veterinary Nurse.

• Experience working in veterinary medicine, pathology, diagnostics, laboratory operations, or healthcare support.

• Experience using SAP for invoicing or purchase order tracking.

• Experience working with Salesforce or similar CRM systems.

• Familiarity with pathology workflows or diagnostic laboratory operations.

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Why Work with Adecco Healthcare & Life Sciences?

When you join Adecco Healthcare & Life Sciences, you'll gain access to opportunities with leading healthcare organizations while receiving dedicated support throughout your assignment.

Benefits may include:

• Weekly pay

• Medical, dental, and vision benefits

• 401(k) eligibility

• Professional development resources

• Dedicated recruiter support throughout your assignment

If you're an organized veterinary or healthcare professional looking to support innovative diagnostic services while working remotely, we'd love to connect with you.

Pay Details: $35.00 to $40.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.