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Remote Verizon Wireless Customer Service Representative Jobs in Racine, WI

HMG Careers

Sales Representative Remote

Racine, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Whitefish Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Shorewood, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Kenosha, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

West Allis, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Salem, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsVerizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative Jobs in Racine, WI

Remote Verizon Wireless Customer Service Representative information

See Racine, WI salary details

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How much do remote verizon wireless customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote verizon wireless customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Verizon Wireless Customer Service Representatives, and how can they be addressed?

Remote Verizon Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and maintaining effective communication without in-person team support. To address these, it’s essential to stay organized, make full use of internal knowledge bases, and proactively reach out to supervisors or team chats for guidance. The company typically provides comprehensive training and ongoing support to help representatives succeed in a remote environment, including virtual team meetings and access to online resources.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Customer Service Representative?

To thrive as a Remote Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you deliver excellent customer experiences and handle challenging interactions effectively. These skills are crucial for resolving customer issues efficiently, ensuring satisfaction, and supporting Verizon's reputation in a remote work environment.

Is Remote Verizon Wireless Customer Service Representative a good company to work for remotely?

The Remote Verizon Wireless Customer Service Representative role is generally considered a stable remote position with benefits such as flexible schedules and training. However, employee experiences vary, and job satisfaction depends on individual expectations and work environment. It is advisable to review current employee feedback for a comprehensive understanding.

Does Remote Verizon Wireless Customer Service Representative offer remote customer service jobs?

Yes, the Remote Verizon Wireless Customer Service Representative role typically offers remote customer service jobs, allowing representatives to work from home. These positions often require strong communication skills, familiarity with customer service tools, and the ability to handle inquiries independently in a virtual environment.

What does a Remote Verizon Wireless Customer Service Representative do?

A Remote Verizon Wireless Customer Service Representative assists customers with inquiries, billing issues, technical support, and account management, all from a remote location such as their home. They communicate with customers via phone, chat, or email to resolve problems, answer questions about Verizon’s products and services, and ensure a positive customer experience. Representatives are trained to handle a variety of situations, including troubleshooting devices and explaining service plans. This role requires strong communication skills, patience, and the ability to work independently while adhering to company policies.

Does Remote Verizon Wireless Customer Service Representative allow work from home?

Yes, the Remote Verizon Wireless Customer Service Representative role typically allows employees to work from home, as it is a remote position. It involves handling customer inquiries via phone or online chat, often requiring familiarity with customer service tools and a reliable internet connection.

What is the difference between Remote Verizon Wireless Customer Service Representative vs Remote Telesales Agent?

AspectRemote Verizon Wireless Customer Service RepresentativeRemote Telesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentHome-based customer support for wireless servicesHome-based sales calls for wireless products
Employer & IndustryVerizon Wireless, telecommunicationsTelecom companies, sales-focused roles

Both roles are remote positions within the telecommunications industry, requiring similar credentials. The main difference is that Customer Service Representatives focus on assisting customers with service issues, while Telesales Agents concentrate on selling products and services. Understanding these distinctions helps job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Remote Verizon Wireless Customer Service Representative jobs in Racine, WI? For Remote Verizon Wireless Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Wireless Customer Service Representative jobs in Racine, WI look for? The top searched job categories for Remote Verizon Wireless Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Verizon Wireless Customer Service Representative jobs? Cities near Racine, WI with the most Remote Verizon Wireless Customer Service Representative job openings:
Remote Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Remote Verizon Wireless Customer Service Representative job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Representative Technical Service

Harley-Davidson

Milwaukee, WI • Remote

$57K - $86K/yr

Full-time, Part-time

Medical, Retirement

Posted 25 days ago

Job description

Auto req ID: 54315  
Title: Representative Technical Service  
Job Function: Customer Service  
Location: Remote 
Company: Harley-Davidson Motor Company  
Full or Part-Time: Full Time  
 


In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely.

Job Summary

The Technical Service team at Harley-Davidson plays a crucial role in supporting the dealer network by providing expert assistance and resolving technical issues. As a Technical Service Representative, you will be responsible for addressing a variety of inquiries related to diagnostics and service operations while delivering exceptional customer service. Leveraging your experience, collaborative skills, and access to resources, you will ensure timely and accurate resolutions to dealer personnel.

Job Responsibilities

• Develop and implement a systematic diagnostic approach for mechanical, electrical, and software-related concerns.
• Utilize available resources to accurately identify root causes and provide timely resolutions to dealer personnel.
• Document Condition, Cause, and Correction details clearly and concisely within a data management system.
• Identify opportunities for improving Key Performance Indicators (KPIs) for both internal and external stakeholders.
• Provide coaching and guidance to dealer personnel to enhance their technical capabilities.
• Contribute to the development and maintenance of internal and dealer-facing resource materials.
• Deliver remote troubleshooting and diagnostic support services via various channels, such as telephone and online platforms.
• Provide day-to-day technical support for a range of hardware and software systems, including problem diagnosis and escalation.
• Ensure effective and timely resolution of user problems.

Education Requirements
High School Diploma or Equivalent Required
Education Specifications

• High school diploma or equivalent.
• Completion of a post-secondary program at an accredited institute specializing in motorcycle diagnostics and repair.
• Preferred achievement of Expert level technician or higher in Harley-Davidson University’s Technical Recognition Program.

Experience Requirements

Required

• 4+ years of experience as a motorcycle maintenance and repair technician.
• Demonstrated ability in complex problem-solving.
• Capacity to multitask and prioritize responsibilities effectively. .
• Excellent verbal and written communication skills, particularly in conveying technical information.
• Ability to work autonomously in a remote team environment.
• Strong proficiency in computer skills, including Microsoft Office Suite.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

 
Applicants must be currently authorized to work in the United States.


 
Direct Reports: No 
Travel Required: 0 - 10% 
Pay Range: $57,700 - $86,400 
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer 
Relocation: This position is not eligible for relocation assistance 

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