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Remote Verizon Wireless Customer Service Representative Jobs in Paterson, NJ

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home opportunity! At Arsenault Professional & Industrial we help you discover what's next in your career.

Etherfi

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include ...

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Remote Verizon Wireless Customer Service Representative information

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$10

$19

$27

How much do remote verizon wireless customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote verizon wireless customer service representative in Paterson, NJ is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Customer Service Representative, and why are they important?

To thrive as a Remote Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you deliver excellent customer experiences and handle challenging interactions effectively. These skills are crucial for resolving customer issues efficiently, ensuring satisfaction, and supporting Verizon's reputation in a remote work environment.

What are some common challenges faced by Remote Verizon Wireless Customer Service Representatives, and how can they be addressed?

Remote Verizon Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and maintaining effective communication without in-person team support. To address these, it’s essential to stay organized, make full use of internal knowledge bases, and proactively reach out to supervisors or team chats for guidance. The company typically provides comprehensive training and ongoing support to help representatives succeed in a remote environment, including virtual team meetings and access to online resources.

What does a Remote Verizon Wireless Customer Service Representative do?

A Remote Verizon Wireless Customer Service Representative assists customers with inquiries, billing issues, technical support, and account management, all from a remote location such as their home. They communicate with customers via phone, chat, or email to resolve problems, answer questions about Verizon’s products and services, and ensure a positive customer experience. Representatives are trained to handle a variety of situations, including troubleshooting devices and explaining service plans. This role requires strong communication skills, patience, and the ability to work independently while adhering to company policies.

What is the difference between Remote Verizon Wireless Customer Service Representative vs Remote Telesales Agent?

AspectRemote Verizon Wireless Customer Service RepresentativeRemote Telesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentHome-based customer support for wireless servicesHome-based sales calls for wireless products
Employer & IndustryVerizon Wireless, telecommunicationsTelecom companies, sales-focused roles

Both roles are remote positions within the telecommunications industry, requiring similar credentials. The main difference is that Customer Service Representatives focus on assisting customers with service issues, while Telesales Agents concentrate on selling products and services. Understanding these distinctions helps job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Remote Verizon Wireless Customer Service Representative jobs in Paterson, NJ? For Remote Verizon Wireless Customer Service Representative jobs in Paterson, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Wireless Customer Service Representative jobs in Paterson, NJ look for? The top searched job categories for Remote Verizon Wireless Customer Service Representative jobs in Paterson, NJ are:
What cities near Paterson, NJ are hiring for Remote Verizon Wireless Customer Service Representative jobs? Cities near Paterson, NJ with the most Remote Verizon Wireless Customer Service Representative job openings:
Remote Verizon Wireless Customer Service Representative jobs near you

Inventory Clerk

Catholic Charities Community Services

New York, NY • On-site, Remote

$24.73/hr

Full-time

Posted 16 days ago

Job description

Description
Summary:
The Inventory Clerk is responsible for managing and maintaining accurate records of agency-owned wireless devices, printers, copiers, and related equipment. This role oversees the full lifecycle of inventory assets, including ordering, activation, assignment, tracking, and inventory-related invoicing. Working closely with program leadership, vendors, and internal teams, the Inventory Clerk ensures devices and equipment are properly accounted for, expensed accurately, and used effectively across the organization. The role also supports troubleshooting, documentation, and policy implementation to reduce risk, prevent loss, and maintain operational continuity.
Salary: $24.73 per hour, this is a non-exempt hourly position based on a 35 hour work week or $45,000 annually
Location: 80 Maiden Lane, New York, NY, 10038
Essential Duties and Responsibilities include the following, but are not limited to:
  • Manage the Verizon Wireless device portal, including ordering new devices through the portal and/or Verizon Wireless representative; reassigning, coding, activating, deactivating, suspending services on all wireless devices as necessary; inspecting incoming deliveries to verify quantity and condition; managing shipping, tracking, and recycling of agency wireless devices (cell phones, tablets, MiFi); and ensuring all expense codes are updated and maintained.
  • Process all Verizon Wireless invoices for payment, ensuring all expense coding is correct and updated regularly.
  • Keep an inventory of all agency wireless devices, printers, copiers, and security cameras assigned to or managed by Business Services.
  • Assist with troubleshooting wireless devices with the end user and Verizon Wireless Customer Service as needed.
  • Reach out to program directors regularly to ensure all devices are still being utilized and if assigned to staff, that they are being expensed properly.
  • Work with the copier vendor to keep an accurate inventory of all agency desktop printers and copiers that are covered under the agency copier vendor contract.
  • Travel to locations periodically to ensure inventory and locations of each agency printer and copier are still accurate, making changes as necessary.
  • Utilize office equipment such as copy machines, printers, computers, and scanners.
  • Request, obtain, and maintain required documentation and signed acknowledgement forms for equipment usage, ensuring records are accurate, complete, and properly organized.
  • Provide documentation and guidance for lost or stolen devices, including preparing required forms,
  • coordinating reporting requirements and maintaining records related to device loss or theft in accordance with agency procedures.
  • Process copier-related invoices in coordination with the Billing team, ensuring usage, inventory, and service details align with vendor agreements and agency records.
  • Manage the GRM record management platform by adding users, obtaining quotes, and handling overall communication related to procedures.
  • Other duties as assigned.

Qualifications:
Education and/or experience required:
  • High School Diploma or Equivalency
  • Prior experience in inventory management or related field a plus.

Skills, Licenses, and/or competencies required:
  • Computer proficiency in MS Office. Must successfully pass ESkills test in MS Word and Excel.
  • Good interpersonal, organizational and time management skills; ability to work independently; multi-task and prioritize work.
  • Excellent verbal and written communication skills.
  • Ability to exercise discretion and good judgment.

Position Type and Expected Hours of Work:
This is a full-time position. Days are generally 35 hours per week, Monday - Friday, 9am - 5pm. Additional hours may be required, as well as travel for certain meetings/trainings.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Occasional travel to attend/assist at special events/meetings using public transportation or vehicle, traverse city streets; occasionally ascend/descend stairs and be exposed to outside weather conditions.
  • Ability to address clients who require consistent and comprehensive support, and who may be under great stress.
  • Remain stationery at a workstation and/or use a computer at least 70% of the time, on/off site.
  • Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer.
  • Ability to use and respond to phone calls.
  • Ability to transport/lift wireless equipment no greater than 50 lbs.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

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