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Remote Verizon Help Desk Jobs in Manhattan, NY (NOW HIRING)

Lincoln IT

Help Desk/MAC Engineer

Manhattan, NY · Remote

Responsibilities * Provide phone support and remote remediation for workstation issues ... Provide help desk support including analyzing and resolving end-user issues Skills & Experience

Belcan

Remote Tier 1 IT Help Desk Analyst

Brooklyn, NY · Remote

$21.75 - $29.50/hr

A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical support for the Honeywell contract. Candidates should have technical support experience and excellent ...

AlphaSense

Analyst, Deal Desk

New York, NY · Remote

$22.50 - $30.75/hr

US-Remote Reports to: Director, Sales Program Management About the Team: The Revenue Operations ... Help maintain team SLAs for timely changes * Assist sales teams in designing quotes and contracts ...

AMPLITUDE

Deal Desk Manager

Manhattan, NY · Remote

Amplitude is the leading AI analytics platform, helping over 4,700 customers--including Atlassian ... This role is remote, with a preference for candidates based in the Eastern Time Zone to enable ...

AlphaSense, Inc.

Analyst, Deal Desk

Manhattan, NY · On-site +1

$67K - $84K/yr

New York/US-Remote Reports to: Director, Sales Program Management About The Team The Revenue ... What You'll Do Deal Structuring & Review Help maintain team SLAs for timely changes Assist sales ...

QuickTeam

Head of Customer Support

Lawrence, NY · On-site +1

Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours : Must be ... Set up and manage the help desk platform (Freshdesk, Zendesk, or similar) * Create efficient ticket ...

QuickTeam

Head of Customer Support

Lawrence, NY · Remote

Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours : Must be ... Set up and manage the help desk platform (Freshdesk, Zendesk, or similar) * Create efficient ticket ...

AdQuick

Customer Support Specialist (Remote)

New York, NY · Remote

$80K - $85K/yr

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations ... Experience with a help desk tool (Zendesk, Intercom, Front, HubSpot, or similar) * Patience and ...

Cole Haan

Network Engineer (Remote)

Essex Fells, NJ · Remote

TITLE: IT Network Engineer (Remote) JOB MISSION: Reporting to the Director, IT Operations, the ... Help Desk Support:Provide second and third-level support for network-related issues escalated from ...

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Remote Verizon Help Desk information

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$37

How much do remote verizon help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote verizon help desk in Manhattan, NY is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $28.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Verizon Help Desk professional, and why are they important?

To thrive as a Remote Verizon Help Desk professional, you need strong troubleshooting skills, customer service experience, and a solid understanding of Verizon's products and services, often supported by a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote diagnostic tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving abilities are soft skills that distinguish top performers in this role. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective remote support in a fast-paced environment.

What are some common challenges faced by Remote Verizon Help Desk representatives, and how can they be addressed?

Remote Verizon Help Desk representatives often encounter challenges such as managing high call volumes, troubleshooting a wide range of technical issues, and maintaining clear communication with customers who may be frustrated. To address these challenges, representatives rely on strong problem-solving skills, comprehensive training on Verizon systems, and effective use of remote support tools. Staying organized, following established protocols, and seeking support from team leads or escalation channels are key strategies for success in this role.

What is a Remote Verizon Help Desk job?

A Remote Verizon Help Desk job involves providing customer support and technical assistance to Verizon customers from a remote location, such as your home. Employees in this role help troubleshoot issues related to Verizon products and services, answer billing questions, and guide customers through setup and problem resolution. Communication is typically conducted via phone, chat, or email. Strong communication and problem-solving skills are essential, as well as familiarity with Verizon’s products and services.

What is the difference between Remote Verizon Help Desk vs Remote Technical Support Specialist?

AspectRemote Verizon Help DeskRemote Technical Support Specialist
CertificationsBasic IT certifications (CompTIA A+, Network+)Similar certifications, often including vendor-specific ones
Work EnvironmentCustomer service, troubleshooting via phone/chatTechnical troubleshooting, remote diagnostics
Employer & IndustryTelecommunications, VerizonIT services, various industries
Search & Comparison IntentCustomer support roles at VerizonTechnical troubleshooting roles in IT

Remote Verizon Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments but differ mainly in industry focus. The Verizon Help Desk emphasizes customer service within telecommunications, while Technical Support Specialists often work across various IT sectors with a broader technical scope.

What are the most commonly searched types of Verizon Help Desk jobs in Manhattan, NY? The most popular types of Verizon Help Desk jobs in Manhattan, NY are:
What are popular job titles related to Remote Verizon Help Desk jobs in Manhattan, NY? For Remote Verizon Help Desk jobs in Manhattan, NY, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Help Desk jobs in Manhattan, NY look for? The top searched job categories for Remote Verizon Help Desk jobs in Manhattan, NY are:
What cities near Manhattan, NY are hiring for Remote Verizon Help Desk jobs? Cities near Manhattan, NY with the most Remote Verizon Help Desk job openings:
Remote Verizon Help Desk jobs near you
Help Desk/MAC Engineer

Help Desk/MAC Engineer

Lincoln IT

Manhattan, NY • Remote

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Level I/II Mac And Pc Support Engineer

We are currently seeking a full time Level I/II Mac and Pc Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all Mac and Windows environments on site.

Responsibilities
  • Provide phone support and remote remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide remote installations of new software and upgrades
  • Provide remote installation of service Packs and security updates
  • Provide onsite support and installations to clients when necessary
  • Provide help desk support including analyzing and resolving end-user issues
Skills & Experience
  • Knowledge of Mac and Windows operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills
  • Knowledge of Cisco Phone Systems a plus
  • Certifications a plus

Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

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