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Remote Verizon Call Center Jobs in Renton, WA (NOW HIRING)

Dubin Law Group

Legal Intake Specialist

Seattle, WA · Remote

$22 - $25/hr

Location: Remote (WA, TX, IL, MI, OK) Compensation: $22.00-$25.00/hour DOE Schedule Options ... Medical scheduling, admissions, collections, or call center experience What Success Looks Like:

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

Remote (Columbus, OH) Schedule: Saturday - Wednesday 12:30PM - 9:30PM EST Role Overview As a ... Ability to handle high call volumes effectively. Solid understanding of IT fundamentals (hardware ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

Remote (Must be close to Denver, Co or Phoenix, AZ with an approved home workspace) Schedule ... Ability to handle high call volumes effectively. Solid understanding of IT fundamentals (hardware ...

NP Now

Radiologist - Remote - 850K

Seattle, WA · On-site +1

$750K - $850K/yr

Largest radiology center in Guam for last 20 years and reads all imaging for the 2 civilian ... No Call & No Weekends * 70-80 studies per day * Purely Diagnostic position. Roughly 1/4 each of XR ...

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How much do remote verizon call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote verizon call center in Renton, WA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is a remote Verizon call center representative?

A Remote Verizon Call Center job involves assisting Verizon customers with inquiries, troubleshooting issues, processing orders, and providing support—all from a home-based setup. Employees use company-provided tools and training to handle calls, chats, or emails professionally. This role requires strong communication skills, technical knowledge, and the ability to work independently while meeting performance goals.

What does a remote Verizon call center representative do?

A typical day for a Remote Verizon Call Center representative involves handling inbound and outbound customer calls, assisting with account inquiries, troubleshooting technical issues, and providing information about products and services. Representatives work from their home office, following structured schedules while collaborating virtually with supervisors and team members. Ongoing training and team meetings are common, which helps keep everyone updated on policy changes and new offerings. The role requires balancing efficiency with personalized service to ensure every customer receives a positive experience.

What are the key skills and qualifications needed to thrive in the remote Verizon call center position?

To excel as a Remote Verizon Call Center representative, you need strong customer service skills, effective verbal communication, and experience with problem-solving in a fast-paced environment, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic troubleshooting tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help individuals stand out in this position. These competencies enable representatives to resolve customer issues efficiently while maintaining a positive brand image for Verizon.

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Infographic showing various Remote Verizon Call Center job openings in Renton, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,907 per year, or $20.1 per hour.

Legal Intake Specialist

Dubin Law Group

Seattle, WA • Remote

$22 - $25/hr

Full-time

Medical, Life, PTO

Re-posted 20 days ago

Job description

Location:  Remote (WA, TX, IL, MI, OK)

Compensation: $22.00–$25.00/hour DOE

Schedule Options (Full-Time):

  • Monday–Friday, 8:00 AM–4:00 PM
  • Thursday–Friday, 1:00 PM–9:00 PM, Saturday–Sunday, 12:00 PM–8:00 PM, Monday, 1:00 PM–9:00 PM

Candidates must be open to either schedule based on business needs.

About the Role:

Dubin Law Group is seeking a Legal Intake Specialist to serve as the first point of contact for individuals seeking legal help after an injury.

This role is highly phone-focused. Successful candidates typically come from legal intake, call centers, contact centers, medical scheduling, admissions, collections, customer support, or other high-volume inbound and outbound calling environments.

You will speak with potential clients, gather critical case information, document conversations accurately, and help guide clients through the intake process with professionalism, urgency, and empathy.

Responsibilities:

  • Answer inbound calls from potential clients seeking legal assistance
  • Conduct outbound follow-up calls to gather information and move cases forward
  • Accurately document conversations and case details within the firm's intake system
  • Review missed calls and promptly follow up with potential clients
  • Communicate with clients through phone, text, and email
  • Send intake documents and agreements as needed
  • Identify urgent or high-priority cases and escalate appropriately
  • Maintain detailed notes and organized records
  • Track lead progress and ensure timely follow-up
  • Collaborate with attorneys, intake leadership, and support staff
  • Follow established intake procedures and documentation standards

Qualifications:

Required:

  • Minimum 1 year of experience in a high-volume phone-based role
  • Experience handling a large volume of inbound and outbound calls
  • Strong communication and active listening skills
  • Ability to build rapport quickly and professionally over the phone
  • Strong attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Comfortable learning and using multiple software systems

Preferred:

  • Legal intake experience
  • Personal injury experience
  • Law firm experience
  • Medical scheduling, admissions, collections, or call center experience

What Success Looks Like:

Successful Intake Specialists are responsive, empathetic, organized, and confident on the phone. They can manage multiple conversations throughout the day while accurately documenting information and providing an exceptional client experience.

Performance in this role is measured by responsiveness, quality of client interactions, accuracy of documentation, and successful conversion of qualified leads into retained clients.

Benefits:

  • Medical Insurance
  • Paid Time Off
  • 401(k)
  • Long-Term Disability Insurance
  • Short-Term Disability Insurance
  • Life Insurance

About Dubin Law Group:

Dubin Law Group is a growing personal injury law firm committed to providing exceptional client service during some of the most difficult moments in our clients' lives. Our intake team plays a critical role in creating a positive first impression and helping potential clients get the support they need.