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Remote Verizon Call Center Jobs in Renton, WA (NOW HIRING)

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

Remote (Must be close to Denver, CO and have an approved workspace) Schedule: Saturday - Wednesday ... Ability to handle high call volumes effectively. Solid understanding of IT fundamentals (hardware ...

Crisis Connections

Intake Specialist

Seattle, WA · On-site +1

$25.50/hr

Fully Remote, must be located in WA state Pay rate: $25.50/hour Reports to: Contact Center Manager ... Previous experience working or volunteering in a call center responding to those in underserved ...

NP Now

Radiologist - Remote - 850K

Seattle, WA · On-site +1

$750K - $850K/yr

Largest radiology center in Guam for last 20 years and reads all imaging for the 2 civilian ... No Call & No Weekends * 70-80 studies per day * Purely Diagnostic position. Roughly 1/4 each of XR ...

New American Funding

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LOAN OFFICER - REMOTE - LEADS & COACHING TO HELP YOU GROW

Seattle, WA · Remote

$50K - $75K/yr

Call Center Support We handle the outreach so you can focus on building relationships and closing deals. Streamlined Processes Cut the clutter with efficient doc chasing, prequal systems, and a ...

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Remote Verizon Call Center information

See Renton, WA salary details

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How much do remote verizon call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote verizon call center in Renton, WA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What does a remote Verizon call center representative do?

A typical day for a Remote Verizon Call Center representative involves handling inbound and outbound customer calls, assisting with account inquiries, troubleshooting technical issues, and providing information about products and services. Representatives work from their home office, following structured schedules while collaborating virtually with supervisors and team members. Ongoing training and team meetings are common, which helps keep everyone updated on policy changes and new offerings. The role requires balancing efficiency with personalized service to ensure every customer receives a positive experience.

What is a remote Verizon call center representative?

A Remote Verizon Call Center job involves assisting Verizon customers with inquiries, troubleshooting issues, processing orders, and providing support—all from a home-based setup. Employees use company-provided tools and training to handle calls, chats, or emails professionally. This role requires strong communication skills, technical knowledge, and the ability to work independently while meeting performance goals.

What are the key skills and qualifications needed to thrive in the remote Verizon call center position?

To excel as a Remote Verizon Call Center representative, you need strong customer service skills, effective verbal communication, and experience with problem-solving in a fast-paced environment, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic troubleshooting tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help individuals stand out in this position. These competencies enable representatives to resolve customer issues efficiently while maintaining a positive brand image for Verizon.

What are popular job titles related to Remote Verizon Call Center jobs in Renton, WA?

For Remote Verizon Call Center jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Remote Verizon Call Center jobs in Renton, WA look for?

The top searched job categories for Remote Verizon Call Center jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Verizon Call Center jobs?

Cities near Renton, WA with the most Remote Verizon Call Center job openings:

Remote Verizon Call Center jobs near you
Infographic showing various Remote Verizon Call Center job openings in Renton, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,907 per year, or $20.1 per hour.

988 Crisis Call Specialist Swing & Grave yard Shift

Crisis Connections

Seattle, WA • On-site, Remote

$26.79/hr

Full-time

Re-posted 4 days ago

Job description

Job Type
Full-time, Part-time
Description
Make a Difference When It Matters Most
988 Crisis Call Specialist - Swing & Graveyard Shifts
Location: Fully Remote (Must reside in Washington State, Arizona, Ohio, or Texas)
Pay: $26.79 per hour + $2.00 shift differential.
Union Representation: OPEIU
Employment Type: Full-time & Part-time Opportunities Available
Shift: Swing & Graveyard Shifts (Evenings, Overnights, Weekends)
Why Swing & Graveyard Specialists Are Essential
Crisis doesn't follow a 9-5 schedule - and neither do we. During evening and overnight hours, people experiencing emotional distress are often at their most vulnerable. As a 988 Crisis Call Specialist on Swing or Graveyard shifts, you play a critical role in providing calm, compassionate, life-saving support when other resources may be limited.
If you're someone who:
  • Thrives during evening or overnight hours
  • Stays grounded in high-stress, high-impact moments
  • Finds purpose in being there when others can't

This role was built for you.
About the Role
The 988 Crisis Call Specialist provides high-quality crisis intervention and emotional support to individuals contacting the 988 Suicide & Crisis Lifeline via phone, online chat, and SMS text. This fully remote role requires strong communication skills, sound judgment, and the ability to work independently while remaining connected to a supportive clinical team.
Swing and Graveyard shifts are ideal for professionals who are confident, focused, and compassionate during quieter but often more intense hours.
Shift Information
  • Swing Shifts: Late afternoon through evening
  • Graveyard Shifts: Overnight, including weekends and holidays

These shifts offer consistent scheduling and are well-suited for candidates who prefer non-traditional hours and fewer daytime distractions.
What You'll Do
  • Respond to 988 calls, or chats and texts, with empathy and professionalism
  • Conduct suicide and behavioral health risk assessments
  • De-escalate high-intensity situations using evidence-based practices
  • Collaborate with on-shift clinicians when elevated risk is identified
  • Create safety and action plans with callers
  • Provide referrals and connections to community resources
  • Complete accurate and timely documentation
  • Maintain confidentiality and adhere to all program and organizational protocols

Requirements
Qualifications & Experience
Required:
  • High School Diploma or GED plus four (4) years of full-time behavioral health experience OR an equivalent combination of education and experience
  • Strong verbal and written communication skills
  • Ability to multitask across multiple software platforms
  • Comfort working independently during evening or overnight hours
  • Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.

Preferred:
  • Crisis intervention or contact center experience
  • Experience in suicide prevention, mental health, or substance use services
  • Knowledge of local or state public mental health systems

Remote Work Requirements
  • High-speed wired internet connection (no hotspots or cellular)
  • Smartphone capable of Microsoft Multi-Factor Authentication (MFA)
  • Quiet, confidential workspace
  • Ability to remain seated/standing and focused for extended periods while managing multiple systems

Commitment to Inclusion
We are committed to fostering a diverse, equitable, and inclusive workplace. We value lived experience and believe it strengthens the care we provide. BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Why This Role Matters
  • Meaningful, mission-driven work during critical hours
  • Union-represented position with stability and support
  • Comprehensive training and clinical supervision
  • Fully remote work environment
  • Be part of a team that supports one another - day and night

Salary Description
$26.79 + Shift Differential of up to $2 per hour

Apply