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Remote Veeam Backup Jobs (NOW HIRING)

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ... Experience with backup/recovery (Veeam), MFA (Duo, Microsoft), and security monitoring (NIDS, DLP)

Peraton

Systems Architect (Senior)

$104K - $166K/yr

This position is remote and requires an active Secret clearance. * Provide enterprise systems ... Enable resilience & continuity: design backup/DR/COOP strategies, HA patterns, multi-AZ deployment ...

Peraton

Systems Architect (Senior)

$104K - $166K/yr

This position is remote and requires an active Secret clearance. * Provide enterprise systems ... Enable resilience & continuity: design backup/DR/COOP strategies, HA patterns, multi-AZ deployment ...

Sentinel Blue

Systems Engineer I

$65K - $75K/yr

This is a full-time position that is fully remote. This position may require access to technology ... Backup exposure, especially Veeam, including restores and validation. * Working knowledge of ...

SHI

This position is a remote position required to reside in the surrounding Boston, MA area to support ... Dell Technologies, NetApp, HPE,Cisco,Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate

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All JobsRemote Veeam Backup Jobs

Remote Veeam Backup information

What is a Remote Veeam Backup Specialist?

A Remote Veeam Backup Specialist is an IT professional who manages and supports Veeam Backup & Replication solutions for businesses from a remote location. Their responsibilities include configuring backup jobs, monitoring backup performance, troubleshooting issues, and ensuring data is securely backed up and recoverable. They often work with cloud and on-premises infrastructures to protect critical data and support disaster recovery plans. These specialists play a key role in safeguarding organizations against data loss and ensuring business continuity.

What is the difference between Remote Veeam Backup vs Remote Data Backup Specialist?

AspectRemote Veeam Backup
CertificationsVeeam Certified Engineer (VMCE), backup and cloud certifications
Work EnvironmentRemote, IT/Data Center environments
Industry UsageIT, data management, cloud services
Job FocusImplementing, managing, and troubleshooting Veeam backup solutions

Remote Veeam Backup specialists focus specifically on Veeam software for data protection, while Remote Data Backup Specialists may handle various backup tools and strategies. Both roles require similar certifications and work environments, but Veeam specialists have expertise in Veeam products, making them more specialized in Veeam-based backup solutions.

What are some common challenges faced by Remote Veeam Backup specialists, and how can they be addressed?

Remote Veeam Backup specialists often encounter challenges such as ensuring reliable connectivity to remote environments, managing backups across multiple locations, and maintaining data security during remote operations. Effective communication with on-site IT teams is crucial to quickly resolve issues that cannot be handled remotely. Staying up-to-date with Veeam updates and best practices, as well as implementing strong monitoring and alert systems, can help in proactively addressing potential problems and maintaining backup integrity.

What are the key skills and qualifications needed to thrive as a Remote Veeam Backup Specialist, and why are they important?

To thrive as a Remote Veeam Backup Specialist, you need expertise in data backup, recovery processes, and IT infrastructure management, often supported by certifications such as Veeam Certified Engineer (VMCE) and experience with virtualization platforms. Familiarity with Veeam Backup & Replication software, remote monitoring tools, and cloud storage systems is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help professionals address technical issues and support clients remotely. These skills ensure reliable data protection, minimize downtime, and maintain client trust in distributed IT environments.
More about Remote Veeam Backup jobs
What cities are hiring for Remote Veeam Backup jobs? Cities with the most Remote Veeam Backup job openings:
What are the most commonly searched types of Veeam Backup jobs? The most popular types of Veeam Backup jobs are:
What states have the most Remote Veeam Backup jobs? States with the most job openings for Remote Veeam Backup jobs include:
What job categories do people searching Remote Veeam Backup jobs look for? The top searched job categories for Remote Veeam Backup jobs are:
Remote Veeam Backup jobs near you
Infographic showing various Remote Veeam Backup job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 100% Remote job distribution.

Service Desk Manager - Tier II

Shield

Anaheim, CA • On-site, Remote

$93K - $108K/yr

Full-time

Posted 26 days ago

Job description

Service Desk Manager - Tier II
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $93,600 - $108,160 / year
Description
IronOrbit is seeking an Incident and Problem Manager to be part of our Managed Services customer support team, ensuring rapid incident resolution, effective problem management, and clear communication with internal stakeholders and customers. This role is part of the overall Support Operations and the Manager will be responsible for ensuring exceptional service continuity and superior customer satidfaction, while driving continual improvement.
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and providing clear ownership of the Root Cause Analysis and proactive remediation across customer systems.
Key Responsibilities
  • Lead, mentor, and inspire a geographically distributed Incident and Problem Management team, fostering accountability, quality, and a positive, collaborative environment.
  • Demonstrate strong leadership in remote team settings: set clear expectations, facilitate regular virtual check-ins, and promote knowledge sharing across locations and time zones.
  • Oversee the end-to-end incident lifecycle: monitor ticket queues, triage incidents, coordinate escalations, and ensure timely resolution in line with SLAs.
  • Manage the problem management process: identify recurring issues, facilitate root cause analysis, and drive implementation of permanent solutions.
  • Serve as the senior escalation point for complex technical and client-impacting incidents during assigned shifts.
  • Coordinate change requests and scheduled maintenance activities with after-hours teams to minimize client disruption.
  • Develop, track, analyze and publish incident and problem metrics, prepare shift reports, and communicate critical updates to daytime leadership and the Senior Service Manager.
  • Collaborate with other managers and after-hours teams to ensure seamless handoffs and knowledge transfer between shifts and global teams.
  • Champion continuous improvement in incident and problem management processes, documentation, and client satisfaction.

Skills, Knowledge & Expertise
  • 3+ years in an IT support or service management leadership role (MSP experience highly preferred).
  • Demonstrated success leading remote and distributed teams, including setting goals, providing feedback, and driving engagement in virtual environments.
  • Strong technical background in Windows Server (2016/2019/2022), networking (Cisco, Sophos, SonicWall), cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting.
  • Proven ability to lead distributed/remote teams effectively.
  • Excellent written and verbal communication skills, with an emphasis on clarity and inclusivity in virtual settings.
  • Experience with ITSM tools and incident/problem management processes.
  • Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike Falcon, JAMF Pro, Apple Business Manager).
  • Familiarity with virtualization and VDI platforms (VMware Horizon, Citrix, Hyper-V).
  • Ability to coordinate effectively with after-hours and overnight teams.

Preferred:
  • ITIL certification or equivalent process knowledge.
  • Experience managing cross-time-zone teams and facilitating virtual collaboration.
  • Familiarity with MSP performance metrics, SLA reporting, and continual service improvement.
  • Knowledge of compliance frameworks (ISO 27001, PCI, SOC2).
  • Experience with backup/recovery (Veeam), MFA (Duo, Microsoft), and security monitoring (NIDS, DLP).

Apply