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What is a Remote VA job?

A Remote Virtual Assistant (VA) job involves providing administrative, technical, or creative support to businesses or entrepreneurs from a remote location. Tasks may include scheduling appointments, managing emails, handling customer service, social media management, data entry, and more. Remote VAs work independently, often as freelancers or contractors, offering flexibility and the ability to support multiple clients. This role requires strong organizational skills, communication abilities, and proficiency with various digital tools.

What are the key skills and qualifications needed to thrive in the Remote Va position, and why are they important?

To thrive as a Remote VA (Virtual Assistant), strong organizational skills, attention to detail, proficiency with digital communication platforms, and experience in administrative tasks are essential. Familiarity with tools like Google Workspace, Microsoft Office, online project management systems, and communication software such as Slack or Zoom is commonly required. Excellent time management, proactive problem-solving, and clear written and verbal communication are standout soft skills for this position. These abilities are crucial for efficiently supporting clients or teams from a remote environment, ensuring reliability and high-quality assistance.

What are some common challenges faced by Remote Virtual Assistants, and how can they be managed?

Remote Virtual Assistants often encounter challenges such as balancing multiple clients or tasks, staying organized without in-person supervision, and managing communication across time zones. To navigate these, VAs typically rely on digital task management tools, establish clear communication routines, and set firm boundaries for availability. Regular check-ins with clients and proactive updates are important for maintaining trust and transparency. With good time management and the right tools, most VAs find these challenges manageable and even enjoy the flexibility the remote role offers.
More about Remote Va jobs
What are the most commonly searched types of Va jobs in Decatur, GA? The most popular types of Va jobs in Decatur, GA are:
What job categories do people searching Remote Va jobs in Decatur, GA look for? The top searched job categories for Remote Va jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Va jobs? Cities near Decatur, GA with the most Remote Va job openings:
Remote Va jobs near you
Infographic showing various Remote Va job openings in Decatur, GA as of May 2026, with employment types broken down into 66% Full Time, 29% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Marietta, GA • Remote

$20/hr

Contractor

Posted 14 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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