ZipRecruiter

Log In

2

Remote Ux Research Operations Jobs in Baltimore, MD

CAI

AI Experience Designer

Annapolis, MD · On-site +1

... remote . What You'll Do * Design the interaction layer for AI systems including prompts workflows feedback loops escalation paths and human override mechanisms * Own end user experience design for ...

New

CAI

AI Experience Designer

Annapolis, MD · On-site +1

... remote . What You'll Do * Design the interaction layer for AI systems including prompts workflows feedback loops escalation paths and human override mechanisms * Own end user experience design for ...

New

Varsity Tutors

Web Design Tutor

Bowie, MD · Remote

$18 - $40/hr

Emphasizes the intersection of aesthetics and functionality and connects web design to brand identity, user experience research, and front-end development. * Curriculum Awareness & Adaptive ...

Varsity Tutors

Web Design Tutor

Laurel, MD · Remote

$18 - $40/hr

Emphasizes the intersection of aesthetics and functionality and connects web design to brand identity, user experience research, and front-end development. * Curriculum Awareness & Adaptive ...

Varsity Tutors

Web Design Tutor

College Park, MD · Remote

$18 - $40/hr

Emphasizes the intersection of aesthetics and functionality and connects web design to brand identity, user experience research, and front-end development. * Curriculum Awareness & Adaptive ...

Varsity Tutors

Web Design Tutor

Baltimore, MD · Remote

$18 - $40/hr

Emphasizes the intersection of aesthetics and functionality and connects web design to brand identity, user experience research, and front-end development. * Curriculum Awareness & Adaptive ...

Cogent People Inc

DevOps Lead (Copado)

Columbia, MD · On-site +1

$51.25 - $70.25/hr

Location: Hybrid (Columbia, MD-2 days onsite per week) OR Remote (as applicable to role) Work ... and user experience. The DevOps Lead leads DevSecOps implementation using Copado to enable ...

next page

Showing results 1-20

All JobsUx Research Operations JobsRemote Ux Research Operations JobsRemote Ux Research Operations Jobs in Baltimore, MD

Remote Ux Research Operations information

What is remote UX research operations?

Remote UX Research Operations refer to the processes and systems that support user experience (UX) research conducted remotely, rather than in person. Professionals in this role coordinate tasks like recruiting participants, scheduling sessions, managing research tools, and ensuring data security—all while enabling researchers to interact with users online. Their work helps streamline research projects, maintain quality standards, and ensure that remote studies run smoothly and effectively. This is especially important as more companies shift to distributed teams and digital-first research methods.

What are the main challenges when managing UX research operations remotely, and how can they be addressed?

Managing UX research operations remotely often involves coordinating across time zones, ensuring clear communication among dispersed stakeholders, and maintaining organized research documentation. To address these challenges, it's essential to implement robust project management tools, establish clear processes for scheduling and feedback, and set up regular check-ins with both researchers and product teams. Leveraging digital collaboration platforms and creating centralized repositories for research assets can also help keep the team aligned and efficient.

What are the key skills and qualifications needed to thrive as a remote UX research operations specialist, and why are they important?

To thrive as a Remote UX Research Operations specialist, you need strong organizational skills, knowledge of user research methodologies, and experience coordinating research projects, often supported by a background in UX or related fields. Familiarity with research management tools like UserTesting, Dovetail, and project management platforms such as Asana or Trello, as well as GDPR or privacy compliance certifications, is typically required. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across distributed teams and ensuring smooth research processes. These competencies ensure research activities are efficiently managed, participant experiences are positive, and insights are effectively delivered to drive user-centered design.

What is the difference between Remote Ux Research Operations vs Remote Ux Research Specialist?

AspectRemote Ux Research OperationsRemote Ux Research Specialist
Primary FocusManaging research processes, tools, and logisticsConducting user research, interviews, and data analysis
Required SkillsProject management, research operations, communicationUser research methods, data collection, analysis
Work EnvironmentCollaborates with research and design teams, often in a support roleDirectly interacts with users, stakeholders, and teams
Common TasksScheduling studies, managing research tools, coordinating teamsRunning interviews, synthesizing insights, reporting findings

Remote Ux Research Operations focuses on managing the research process and infrastructure, while Remote Ux Research Specialists conduct the user research itself. Both roles require strong communication skills, but the operations role emphasizes logistics and tools, whereas the specialist role emphasizes direct user engagement and data analysis.

What are the most commonly searched types of Ux Research Operations jobs in Baltimore, MD?

The most popular types of Ux Research Operations jobs in Baltimore, MD are:

What are popular job titles related to Remote Ux Research Operations jobs in Baltimore, MD?

For Remote Ux Research Operations jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Ux Research Operations jobs in Baltimore, MD look for?

The top searched job categories for Remote Ux Research Operations jobs in Baltimore, MD are:

Remote Ux Research Operations jobs near you

Senior Software Engineer (UX)

Global Enterprise Services, LLC

Fort George G Meade, MD • Remote

$125K - $165K/yr

Full-time

Re-posted 3 days ago

Job description

The Senior Software Engineer (UX) designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements.

Education and Experience:

  • Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 12+ years of professional experience; or 10 years of professional experience with a related Master’s degree.
  • 5+ years of UX/UI architecture, design, development and delivery experience. Strong documentation skills with a proven ability to develop architecture diagrams and wireframes.
  • 3+ years of demonstrable experience designing, developing and deploying dashboards and reports using the Elastic stack, including Elasticsearch, Logstash, Kibana and Beats.
  • Strong communication skills that enable proactive and effective collaboration with a virtual team, including the ability to clearly articulate status and present to both customers and program leadership.
  • Experience using project management tools such as Jira and Confluence to document requirements, acceptance criteria and test cases.
  • Strong written and verbal communication skills to collaborate with and convey focused messages to stakeholders, customers, domain experts, program managers and teammates.
  • DoD Secret clearance or ability to obtain interim Secret clearance prior to start date
  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date

Responsibilities:

  • Researching, designing and user-testing experiences and making strategic user-experience decisions while working closely with product owners, engineers and stakeholders throughout the product lifecycle.
  • Conducting usability studies and proactively identifying and devising solutions for issues with the existing experience. Tracking success of experience focused changes and iterating as necessary to improve performance.
  • Independently conducting UX research interviews, prototype reviews, surveys, and usability sessions.
  • Mentoring teammates on UX concepts. Working with teammates and other disciplines to encourage teams to adopt UX design solutions.
  • Developing personas, user flows, scenarios, user stories, goal/task analysis, system workflows and other key tools of user-centered design that simplify and enhance the insights acquired from complex data analytics platforms.
  • Translating concepts into user flows, wireframes, and work collaboratively to create mockups and prototypes that lead to intuitive user experience.
  • Applying the basics of visual design (i.e UI) principles in their design work such as visual hierarchy, proximity, similarity, font selection and color theory and demonstrate an understanding of visual, layout, content organization, and accessibility guidelines.
  • Designing, supporting development, documenting, testing and deploying applications and UI prototypes to be written by software team in JavaScript, HTML and CSS.
  • Creating Kibana visualizations and dashboards using React, JavaScript and HTML.
  • Integrating UI components with CI/CD build/deployment pipelines that use Cloudbees/Jenkins, Artifactory, OpenShift/Kubernetes, Docker and Bitbucket.

Knowledge and Skills:

  • Experience with data Visualization and dashboards
  • Elastic/Kibana Certified Engineer.
  • Experience with Elastic stack security features, such as client authentication, SSL/TLS configuration, and role-based document filtering.
  • Software design and development experience with JavaScript, HTML, CSS and JSON/REST APIs in a cloud environment (AWS is a plus).
  • Experience developing, building and deploying software using Bitbucket, Git, Jenkins, Artifactory and Ansible (or equivalent tools).
  • Experience with containers orchestration technologies, such as Docker and Kubernetes.
  • Domain experience with network data.

Technical Knowledge

  • Experience with big data applications.
  • Experience with cloud-based AWS services.
  • Experience designing, developing and deploying solutions using DevOps/DevSecOps concepts.
  • Experience developing and deploying software in a DoD environment (DISA experience is a plus), including experience building and deploying software applications that meet DoD security standards.
  • Experience working remotely with a geographically dispersed team.

Clearance/Citizenship:

  • Secret
  • Must be US Citizen

Travel Requirements:

  • This position will involve less than 10% travel

Location:  Remote - Fort Meade, MD

Apply