Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Job Summary Clinical Reviewer – Substance Use – LPCC, LMFT, LICSW – PRN (Remote U.S.) Responsible for reviewing and interpreting patient records against American Society of Addiction Medicine (ASAM) criteria to determine medical necessity and appropriateness of care.
Manage workload, attend training, maintain accuracy and timeliness, monitor quality, and serve as liaison with providers and internal customers. Responsibilities Review and interpret patient records against ASAM criteria to determine medical necessity and appropriateness of care. Attend training and scheduled meetings; maintain and use current/updated information for review.
Ensure accuracy and timeliness of all applicable review type cases within contract requirements. Assess, evaluate, and address daily workload and queues; adjust work schedules daily to meet workload demands. Collaborate with Supervisor to conduct quality monitoring activities, identify areas of improvement, and implement improvement plans.
Maintain current knowledge base related to review processes and clinical practices. Act as provider liaison and resource person for provider customer service issues and problem resolution. Build positive and professional relationships with internal and external customers to facilitate the review process.
Read, understand, and adhere to all corporate policies, including HIPAA Privacy and Security Rules. Required Qualifications Active, unrestricted license in the state of Minnesota in one of the following areas: LPCC, LMFT, or LICSW. 3+ years of experience providing direct clinical work as a mental health professional across diverse settings.
1+ years of Utilization Review (UR) or Utilization Management (UM) or Prior Authorization experience. In-depth understanding of ASAM criteria and its practical application in clinical environments. Familiarity with medical records structure, terminology, and disease processes.
Strong clinical assessment capabilities paired with excellent critical thinking. Proficient in medical record abstraction. Must attend Monday orientation (or next business day if holiday).
Preferred Qualifications Proficiency in Microsoft Office 365 applications (Word, Excel, Outlook, Teams). Excellent written and verbal communication skills. Demonstrated ability to manage deadlines, prioritize tasks, and thrive in a fast‐paced environment.
Highly organized with meticulous attention to detail. Benefits Access to select Acentra Health benefits and programs, such as 401(k) plan with company match, wellness and employee discount programs, and Employee Assistance Program (EAP) resources. Compensation USD $28.37 – $39.19 per hour.
EEO Statement Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable federal, state or local law. #J-18808-Ljbffr