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Remote Utilization Management Jobs in Raleigh, NC

Owens Corning

Regional Engineering Manager

Raleigh, NC · Remote

Remote (supporting Aiken, SC; Blythewood, SC; Fort Smith, AR; and Gastonia, NC; up to 50% travel ... Develop and implement process improvements that increase throughput, improve asset utilization ...

Directive

Paid Social Manager (Remote US)

Raleigh, NC · Remote

... a CRM * Responsible for personal productivity and utilization * Work directly with Associate ... remote-first company, you'll have the ability to work from anywhere in the US, with the option to ...

Self Help

Network Administrator

Durham, NC · Remote

... Remote services/monitoring, Backup maintenance, EndPoint Hardware/Software, Wireless infrastructures, Vendor management. HeavySecurity emphasis. Collect/review network utilization reports: Debug ...

VIVA USA INC

Customer Service Support Operator

Cary, NC · On-site +1

$16.75 - $21.25/hr

Answer and manage customer and engineer phone calls (non-call center environment) Troubleshoot ... utilization of field resources. You own customer communications E2E for all service events. You ...

Canals

Customer Success Manager

Raleigh, NC · Remote

This role blends relationship management with technical problem-solving and strategic enablement ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...

Directive

Meta Strategist (Remote US)

Raleigh, NC · Remote

... a CRM * Responsible for personal productivity and utilization * Work directly with Associate ... remote-first company, you'll have the ability to work from anywhere in the US, with the option to ...

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Remote Utilization Management information

See Raleigh, NC salary details

$20

$41

$67

How much do remote utilization management jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote utilization management in Raleigh, NC is $41.10, according to ZipRecruiter salary data. Most workers in this role earn between $32.50 and $47.21 per hour, depending on experience, location, and employer.

How does a Remote Utilization Management professional typically collaborate with healthcare providers and insurance teams?

Remote Utilization Management professionals frequently interact with both healthcare providers and insurance teams through secure digital platforms, phone calls, and virtual meetings. They review patient records, assess the necessity of medical services, and communicate their recommendations or authorization decisions. Effective collaboration requires clear documentation, timely responses, and strong communication skills to ensure that care is both medically appropriate and cost-effective. While the work is often independent, regular coordination with interdisciplinary teams is essential for maintaining high-quality patient outcomes and adhering to regulatory standards.

What are the key skills and qualifications needed to thrive as a Remote Utilization Management Nurse, and why are they important?

Success as a Remote Utilization Management Nurse requires a registered nursing license, clinical experience, and strong knowledge of medical necessity criteria and insurance guidelines. Familiarity with utilization review software, electronic health records (EHRs), and case management systems is typically necessary. Exceptional communication, critical thinking, and organizational skills help professionals excel in evaluating cases and coordinating with providers remotely. These skills are crucial for ensuring appropriate care, cost-effective resource use, and regulatory compliance in a remote healthcare setting.

What is remote utilization management?

Remote utilization management is a process in which healthcare professionals, such as nurses or case managers, review and assess the necessity, efficiency, and appropriateness of medical services—often from a remote location. These professionals typically work for insurance companies, hospitals, or healthcare organizations to ensure that patients receive the right care while controlling costs. By working remotely, they use electronic health records, phone calls, and other digital tools to collaborate with providers and patients. This role helps improve healthcare quality and cost-effectiveness while allowing employees flexible work arrangements.

What is the difference between Remote Utilization Management vs Remote Case Management?

AspectRemote Utilization ManagementRemote Case Management
CredentialsRN, LPN, or licensed healthcare professionalsRN, LPN, or social workers
Work EnvironmentHealthcare facilities, insurance companies, telehealthHealthcare providers, insurance, community agencies
Industry UsageInsurance, healthcare, telehealthHealthcare, social services, insurance
Primary FocusReviewing medical necessity, authorizationsCoordinating patient care, support services

Remote Utilization Management primarily involves reviewing medical necessity and authorizations, while Remote Case Management focuses on coordinating patient care and support services. Both roles require healthcare credentials and are used within healthcare and insurance industries, but they serve different functions in patient care and resource allocation.

What are the most commonly searched types of Utilization Management jobs in Raleigh, NC? The most popular types of Utilization Management jobs in Raleigh, NC are:
What are popular job titles related to Remote Utilization Management jobs in Raleigh, NC? For Remote Utilization Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Utilization Management jobs in Raleigh, NC look for? The top searched job categories for Remote Utilization Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Utilization Management jobs? Cities near Raleigh, NC with the most Remote Utilization Management job openings:
Remote Utilization Management jobs near you

Senior Customer Success Manager / Architect

Instruqt

Raleigh, NC • On-site, Remote

Full-time

Re-posted 11 days ago

Job description

About Instruqt
At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation.
We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration.
We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption.
Location:
Remote (US, Canada) - East Coast Preferred
We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base.
The Role
This is not a traditional "check-in and QBR" CSM role.
This is a revenue-impacting, expansion-focused, value-driven role responsible for:
  • Protecting and growing $50K-$500K+ ARR accounts
  • Driving measurable adoption across GTM teams (Marketing, Sales, Education)
  • Own the customer journey from Onboarding to Expansion
  • Proving ROI in business terms
  • Turning champions into advocates

You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders.
What You'll Own:
  1. Retention & Health
  • Maintain >95% gross retention across your book
  • Identify churn risk early (budget, adoption gaps, technical blockers)
  • Drive executive alignment and renewal strategy 120+ days in advance

2. Expansion Revenue
  • Drive land → expand motion across GTM departments
  • Identify upsell opportunities tied to:
    • Increased usage
    • New use cases (Marketing → Sales → Education)
    • Strategic initiatives
  • Partner with AEs to close expansion deals ($50K-$500K+ ARR)

3. Adoption & Time-to-Value
  • Own onboarding for strategic accounts
  • Ensure successful adoption and utilization of new product and feature releases.
  • Reduce friction in content creation and scaling

4. ROI & Executive Alignment
  • Quantify value with your customers in terms of:
    • Reduced churn
    • Increased pipeline
    • Higher win rates
    • Faster onboarding
  • Run executive QBRs tied to measurable business impact

5. Advocacy & Champions
  • Develop multi-threaded relationships
  • Cultivate referenceable customers
  • Contribute to case studies and referrals

What "Great" Looks Like:
In your first 12 months, you will:
  • Maintain 95%+ logo retention
  • Contribute meaningfully to 120%+ NRR
  • Drive at least 2-4 expansion motions across your portfolio
  • Elevate conversations from "lab usage" to "revenue impact"
  • Build trusted advisor relationships with Director+ level stakeholders

Who You Are:
Experience
  • 5+ years in Customer Success, Account Management, or Strategic Consulting
  • Experience managing $100K+ ARR SaaS accounts
  • Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred)
  • Comfortable working with Sales Engineers and technical stakeholders

Skills
  • Strong business acumen, can tie product usage to revenue impact
  • Confident in executive conversations
  • Data-driven and analytical
  • Expansion-oriented mindset
  • Clear, structured communicator

Bonus
  • Experience supporting Marketing or DevRel teams
  • Familiarity with developer tools
  • Background in technical education or enablement
  • Sales or Sales Engineering experience

Why This Role Matters
Instruqt's growth depends on:
  • Expansion inside existing accounts
  • Increased product adoption across GTM teams
  • Clear ROI storytelling
  • Strong champions who bring us into new companies

Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion.
Compensation
  • Competitive base salary
  • Performance-based variable tied to retention and expansion
  • Equity participation
  • Remote-first culture
  • High-impact, high-visibility role

If you want to build category-defining customer relationships at a company shaping the future of product adoption, we'd love to talk.

Apply