Experience delivering solutions, services, or support within HR, payroll, finance, or accounting ... to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were ...
Experience delivering solutions, services, or support within HR, payroll, finance, or accounting ... to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were ...
Experience delivering solutions, services, or support within HR, payroll, finance, or accounting ... to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were ...
Experience delivering solutions, services, or support within HR, payroll, finance, or accounting ... to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were ...
Civil Project Manager, Transportation
Middleton, WI · On-site +1
Complete monthly project accounting and invoicing * Implement and maintain QA/QC procedures ... Coordinate with government agencies, utility providers or other outside agencies * Participate in ...
Civil Project Manager, Transportation
Middleton, WI · On-site +1
Complete monthly project accounting and invoicing * Implement and maintain QA/QC procedures ... Coordinate with government agencies, utility providers or other outside agencies * Participate in ...
Remote Utility Accounting information
What are the key skills and qualifications needed to thrive as a Remote Utility Accountant, and why are they important?
To excel as a Remote Utility Accountant, you need a solid understanding of accounting principles, utility industry regulations, and a degree in accounting or finance. Proficiency in accounting software such as QuickBooks or SAP, as well as experience with utility billing systems, is often required. Strong attention to detail, time management, and effective communication are essential soft skills for remote collaboration and accuracy. These abilities ensure compliance, accurate financial reporting, and efficient coordination with utility teams from a remote environment.
How do remote utility accountants typically communicate and collaborate with on-site teams and stakeholders?
Remote utility accountants often rely on digital communication tools such as email, video conferencing, and project management platforms to stay connected with on-site teams, auditors, and other stakeholders. Regular virtual meetings are scheduled to discuss financial reporting, billing, and compliance matters, ensuring alignment across departments. Clear documentation and prompt communication are essential to address discrepancies and keep projects on track. Building strong remote relationships and proactively seeking clarification help maintain accuracy and efficiency in a distributed work environment.
What is the difference between Remote Utility Accounting vs Remote Billing Specialist?
| Aspect | Remote Utility Accounting | Remote Billing Specialist |
|---|---|---|
| Credentials | Accounting or finance certifications often preferred | Billing or customer service certifications may be advantageous |
| Work Environment | Home-based, finance-focused roles in utility companies | Home-based, customer service and billing roles in various industries |
| Industry Usage | Common in utility, energy, and telecom sectors | Widespread across retail, healthcare, and service industries |
| Job Focus | Financial record-keeping, account reconciliation, invoicing | Processing payments, generating invoices, customer communication |
Remote Utility Accounting primarily involves managing financial records and reconciliations within utility companies, requiring accounting skills and certifications. In contrast, Remote Billing Specialists focus on processing customer payments and invoicing, often with customer service skills. Both roles are remote, but they serve different functions within the billing and finance spectrum.
What is a Remote Utility Accounting job?
A Remote Utility Accounting job involves managing and tracking the financial transactions and records related to utilities, such as electricity, water, or gas, while working from a remote location. Professionals in this role handle tasks like billing, invoicing, account reconciliation, and financial reporting for utility companies or departments. Remote Utility Accountants ensure accurate financial data, compliance with regulations, and streamlined communication with clients and vendors, all while utilizing digital tools and software to perform their duties from anywhere.
What are popular job titles related to Remote Utility Accounting jobs in Wisconsin? For Remote Utility Accounting jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Utility Accounting jobs in Wisconsin look for? The top searched job categories for Remote Utility Accounting jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Utility Accounting jobs? Cities in Wisconsin with the most Remote Utility Accounting job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
Job description
Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly.
In this role, you will manage and resolve support tickets related to our Human Resource Management and Payroll modules. Issues may span application functionality, system environments, and end-user challenges, requiring strong troubleshooting skills and a solid understanding of ERP systems.
This is an opportunity to deepen your knowledge of enterprise software while working directly with customers across North America. We are seeking candidates with strong software proficiency and experience in HR and payroll processes who are comfortable working in a remote environment.
This remote role welcomes candidates anywhere in Canada and the US.
What your impact will be:
- Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
- Monitor the support queue, take ownership of new tickets, and reassign as needed
- Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and resolve complex issues
- Troubleshoot application, data, architecture, and interface-related problems
- Communicate proactively with customers, providing clear updates and managing expectations throughout the resolution process
- Develop deep functional and technical knowledge of our ERP applications, with a focus on Human Resources and Payroll modules
- Identify root causes and provide recommendations to prevent recurring issues
- Understand support service agreements and appropriately scope requests outside of standard support
- Contribute ideas for product and process improvements
What we are looking for:
- Experience supporting or working with ERP systems, particularly in Human Resources and Payroll
- Strong technical aptitude with proven troubleshooting and problem-solving skills
- Experience delivering solutions, services, or support within HR, payroll, finance, or accounting environments is preferred
Customer Support Qualifications:
- Excellent communication skills, with the ability to clearly explain technical concepts and manage customer expectations
- Ability to manage multiple priorities and support tickets simultaneously in a fast-paced environment
- Strong analytical skills with the ability to make sound, independent decisions
- Self-motivated, adaptable, and able to work both independently and collaboratively within a team
Technical Qualifications
- Preferred software experience in applications based in at least one of the following: SQL, PL/SQL, Uniface, Acucobol
- Experience in troubleshooting APIs and/or web services preferred.
- Knowledge of Apache Tomcat configuration and troubleshooting is preferred.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
Compensation Range:
60K-75K
About Cayenta:
Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.
About Harris:
Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
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About Cayenta
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