Remote User Testing Jobs in Renton, WA (NOW HIRING)

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money- we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career-we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.About the Role

Remitly's Receivers team is a startup within Remitly. We are building the experience for 30 million new customers in emerging markets - people who will meet Remitly first as recipients, not as senders. We move at startup pace: scrappy, fast, minimal red tape, high responsibility per person.

We are looking for a Senior Product Designer (Contract) with an AI-first workflow and strong craft across both product UX and product marketing. You will partner day-to-day with Product, Engineering, Marketing, and other Designers to take ambiguous problems from "we think there is something here" to shipped, validated, customer-loved experiences.

You will move seamlessly between rapid prototyping with AI tools and detail-level Figma work against our design system and localization processes. You will conduct your own concept testing and customer interviews, and bring a strong point of view to design decisions - disagreeing productively when you believe customers deserve better.

This is a contract engagement of 3 months at 40 hours per week. We prefer a Seattle-based hire on a hybrid schedule (2-3 days a week in the Seattle office). We are open to remote for the right candidate, with some travel expected.

How to stand out

Send us your resume and portfolio. We'll absolutely review. But if you want to jump to the top of the stack, show us your chops: Pick any money app of your choosing. Identify a problem or opportunity in it for a specific customer type. Use AI to design a prototype in 30 minutes or less. Show us your reasoning and prompts on the way. This can be as simple as a <5 min unpolished show-and-tell Loom video, a few slides, or a short doc -- whatever you feel is best. We love to see unpolished and scrappy work. Don't spend hours on this; it's your quality of thinking and prioritization that will shine through, not a slick presentation!

You Will

• Own design end-to-end across both product UX (flows, wireframes, prototypes, full-fidelity UI) and product marketing assets for the Receivers experience.
• Use AI tools fluently - Claude Code, Google Stitch, or similar for rapid prototyping; Claude (Cowork or Code), Gemini, or ChatGPT for rapid research, content generation, and analysis - to compress the path from problem to validated direction.
• Translate AI-driven prototypes into polished Figma work that respects our existing design system and localization processes.
• Make sense of ambiguous, complex problems and shape them into clear design directions without waiting for the brief to be perfect.
• Conduct concept testing and customer interviews to validate direction; synthesize qualitative and quantitative signal to inform decisions.
• Partner closely with Product, Engineering, Marketing, and other Designers - communicating progress, risks, and trade-offs clearly.
• Bring a strong point of view to design and product conversations, and push back when you believe a decision will let customers down.
• Document decisions and hand off cleanly so the team can pick up and maintain the work after the engagement ends.

You Have

• 7+ years of product design experience, including time in fast-moving, low-process environments where you owned outcomes from problem framing through ship.
• A strong portfolio showing shipped, customer-facing work with clear before/after, your specific contribution, and high attention to interaction and visual craft.
• A clear AI-leveraging workflow you can demonstrate - concrete examples of rapid prototyping with tools like Claude Code/Cowork or Google Stitch, and of using Claude, Gemini, or ChatGPT for research, synthesis, and analysis. Strongly preferred.
• Expert-level Figma skills and fluency designing and prototyping complex workflows.
• Experience executing within an existing design system and a localization process.
• Experience conducting concept testing and customer interviews independently.
• Strong written and verbal communication; comfort with high autonomy and high responsibility.
• A track record of designing both product UX and product marketing assets, or a clear ability to flex across both.

Nice to Have

• Multilingual ability - Spanish or other languages - to support customer interviews abroad.
• Experience designing for emerging markets, global audiences, or first-time digital users.
• Background in fintech, payments, or other consumer financial products.
• Prior contract or agency experience designing for consumer mobile and web.
• Experience designing accessibility-conscious and compliance-aware consumer experiences.

Compensation Details. The hourly range for this position is $100-$120.

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.