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Remote User Testing Jobs in Boynton Beach, FL (NOW HIRING)

Signature Media

Paid Search Strategist

Boynton Beach, FL · Remote

$65K - $78K/yr

Comfortable testing new advertising platforms and evaluating results objectively * Daily user of AI ... Fully remote position * Unlimited Paid Time Off * Quarterly in-person team meetups * Clear ...

Armaninollp

Business Central Senior Consultant

Boca Raton, FL · On-site +1

$99K - $121K/yr

... testing, and issue tracking * Work with clients and provide exceptional customer service and ... Support end-user and system administrator training in remote formats * Understand and use ...

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Remote User Testing information

See Boynton Beach, FL salary details

$9

$41

$63

How much do remote user testing jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote user testing in Boynton Beach, FL is $41.43, according to ZipRecruiter salary data. Most workers in this role earn between $31.78 and $50.48 per hour, depending on experience, location, and employer.

What is a remote user testing?

A Remote User Testing job involves evaluating websites, apps, or other digital products by providing feedback on usability, design, and overall user experience. Testers follow specific instructions to complete tasks while sharing their thoughts and observations. Companies use this feedback to improve their products before launching them to a wider audience. No specialized skills are required, but attention to detail and clear communication are essential. Most remote user testing jobs are freelance or part-time, with testers getting paid per completed test.

What are the key skills and qualifications needed to thrive in remote user testing, and why are they important?

To thrive in Remote User Testing, you need strong attention to detail, analytical thinking, and experience with usability testing, often supported by a background in UX/UI, HCI, or related fields. Familiarity with user testing platforms (such as UserTesting or Lookback.io) and screen recording/annotation tools is commonly required, though formal certifications are not always mandatory. Excellent written and verbal communication, time management, and the ability to provide constructive feedback help you stand out in this role. These skills are crucial for accurately evaluating digital products, delivering clear insights, and ensuring a seamless remote work process.

What are some common challenges faced in remote user testing roles?

One of the most common challenges in remote user testing is maintaining clear communication with product teams when you are not physically present. Testers often need to quickly adapt to different products and testing tools, manage time effectively across multiple projects, and avoid misinterpretation of user feedback due to lack of face-to-face interaction. Working remotely also requires a high level of self-motivation and discipline to meet deadlines without in-person supervision. However, these challenges can be mitigated by proactive communication, thorough documentation of findings, and leveraging collaboration platforms to stay connected with teams.

How do you become a remote user tester?

To become a remote user tester, you typically need to sign up with testing platforms that connect testers with companies, complete profile assessments, and sometimes pass a sample test to demonstrate your ability to evaluate websites or apps. Basic computer skills, a reliable internet connection, and attention to detail are important for success in this role.

How do you become a remote user testing?

To become a remote user tester, you typically need to sign up with testing platforms that connect testers with companies, complete profile assessments, and sometimes pass initial tests to demonstrate your device compatibility and usability skills. Having good communication skills and familiarity with digital devices can improve your chances of being selected. Most roles are flexible and do not require formal certifications, but some platforms may offer training or guidelines for new testers.

How to become a remote user testing?

To become a remote user tester, you should have good communication skills, basic technical knowledge, and the ability to follow detailed instructions. Many companies require you to complete a screening process or sample test to demonstrate your ability to evaluate websites or apps effectively. You can find remote user testing opportunities on specialized platforms that often pay per test or project, and some may require a flexible schedule and a reliable internet connection.

What are popular job titles related to Remote User Testing jobs in Boynton Beach, FL?

For Remote User Testing jobs in Boynton Beach, FL, the most frequently searched job titles are:

What job categories do people searching Remote User Testing jobs in Boynton Beach, FL look for?

The top searched job categories for Remote User Testing jobs in Boynton Beach, FL are:

What cities near Boynton Beach, FL are hiring for Remote User Testing jobs?

Cities near Boynton Beach, FL with the most Remote User Testing job openings:

Remote User Testing jobs near you
Infographic showing various Remote User Testing job openings in Boynton Beach, FL as of August 2026, with employment types broken down into 70% Full Time, 13% Part Time, 6% Temporary, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $86,166 per year, or $41.4 per hour.

Manager - Technical Services, End User Services

Ocwen Financial Corporation

West Palm Beach, FL • On-site, Remote

$112K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description


Position Summary:
As the IT Manager, you will direct the strategy and operations for the company's End User Support and IT Operations across all US Onity Group locations, while based out of our West Palm Beach headquarters.
This is a strategic yet tactical leadership role that blends high-level operational management with deep technical oversight. You will lead a distributed team in researching, testing, and deploying robust desktop solutions to ensure optimal workplace performance. You will serve as the owner of US IT operations, setting documentation standards, managing vendor relationships, and driving the adoption of emerging technologies including Artificial Intelligence to modernize support workflows.
Job Functions and Responsibilities:
Team Leadership & Mentorship
  • Manage, mentor, and develop the US End User Service Team, including hiring, performance evaluations, and career development planning.
  • Define and enforce IT service standards, Service Level Agreements (SLAs), and operational KPIs to ensure the highest quality of support across all US sites.
  • Serve as the escalation point for critical incidents and the primary liaison between executive leadership, third-party vendors, and technical teams.
  • Promote a culture of excellence, ensuring high customer satisfaction and professional service delivery across the organization.

Technical Support & Operations
  • Oversee the delivery of desktop support and IT operations for all US employees, ensuring seamless connectivity and functionality for onsite and remote staff.
  • Spearhead the development and integration of AI technologies into the support ecosystem; identify opportunities to utilize AI for automating routine helpdesk tasks, ticket triage, and predictive maintenance.
  • Drive the usage of AI-assisted tools (e.g., Microsoft Copilot, chatbots, or scripting assistants) to enhance technician productivity and shorten resolution times.
  • Evaluate and prioritize complex technical issues, ensuring resources are allocated effectively to resolve high-impact problems.
  • Manage the lifecycle and support of all peripherals, telecommunications systems, and collaboration tools, including MS Teams, Call Center Applications, and Intune.

Environment & Asset Management
  • Govern the integrity and security of the IT desktop environment, ensuring compliance with all corporate security standards and build requirements.
  • Manage the deployment strategy for desktop software and systems; oversee the resolution of failed deployments and collaborate with Desktop Engineering on systemic improvements.
  • Direct the Asset Management lifecycle, from procurement to disposal, ensuring accurate inventory auditing and responsible management of surplus equipment.
  • Forecast and manage hardware inventory levels and procurement budgets for all US locations to accommodate growth and refresh cycles.

Documentation & Process Improvement
  • Architect and maintain a comprehensive knowledgebase strategy, ensuring technical documentation and user guides are kept current for the Service Desk and IT Teams.
  • Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to facilitate trend analysis and reporting.
  • Proactively analyze operational data to identify inefficiencies and recommend process improvements to the Director of End User Services.

Qualifications:
Required:
  • Proven experience in an IT Management role, specifically managing distributed teams or multiple office locations.
  • Minimum 10 years of equivalent, related work experience in IT support and operations.
  • Demonstrated experience implementing or managing AI tools within an IT support context (e.g., AI-driven ticketing analysis, chatbots, or automation workflows).
  • Strong working knowledge of Windows Server, Active Directory, Microsoft Exchange, and modern cloud infrastructures.
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP) and core IT security principles.
  • Experience managing vendors and procurement processes.

Preferred:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience with modern endpoint management tools, specifically Microsoft Intune.
  • Formal certifications (e.g., ITIL Foundation, PMP, CISSP, or Microsoft 365 Certified: Modern Desktop Administrator Associate).

Skills & Attributes
  • Strategic thinker with the ability to translate business needs into technical solutions.
  • Excellent written, verbal, and executive presentation skills.
  • Strong customer-centric mindset with a passion for mentoring junior leaders and developing high-performing teams.
  • Adaptable and forward-thinking, specifically regarding the usage of AI in IT Operations.

Physical Requirements
  • Ability to lift up to 50 pounds on rare occasions.

Training / Licensing Requirements:
  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

Work Schedule: (Only add if needed)
  • 40 Hours per week, Round the clock IT Support as needed

About Us
Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.
At Onity, we strive to earn our customers' loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.
Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.

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