Remote User Testing Jobs in Alexandria, VA (NOW HIRING)

Job Title: UAT Tester Location: Vienna, VA Type: Contract Work Model: Hybrid – onsite and remote Hours: 40.0 Security Clearance: Not specified

Overview • Develop and maintain high-quality User Acceptance Testing (UAT) plans, test cases, test scripts, and supporting documentation. • Create comprehensive, repeatable, and well-structured test cases that align with business requirements and support future automation efforts. • Ensure test cases are automation-ready by following established standards, maintaining clear test steps, expected results, and reusable test assets. • Review and validate business requirements, user stories, and acceptance criteria to ensure complete testing coverage. • Execute testing activities for system updates, enhancements, defect resolutions, releases, and business initiatives. • Identify, document, track, and validate issues discovered during testing. • Collaborate with business stakeholders, product owners, developers, and project teams to resolve testing-related issues and ensure requirements are met. • Evaluate testing processes and identify opportunities to improve quality, efficiency, and automation readiness. • Support testing efforts across multiple initiatives and prioritize activities to meet project timelines and delivery commitments. • Provide regular testing status updates, risk assessments, and recommendations to project stakeholders. • Support release readiness activities, including pre-implementation validation and post-implementation verification. • Participate in issue triage, root cause discussions, and resolution reviews. • Maintain testing documentation, evidence, and audit artifacts in accordance with compliance, governance, and organizational standards. • Ensure testing deliverables meet quality expectations and support successful implementation of business solutions. • Contribute to continuous improvement efforts by promoting testing best practices and helping establish consistent standards for UAT and automation-ready test design.

Requirements • Bachelor’s degree or equivalent combination of education and professional experience. • Minimum of 3–5 years of User Acceptance Testing (UAT), quality assurance, or business validation experience. • Proven experience developing high-quality UAT test plans, test cases, test scripts, and test scenarios. • Experience reviewing and validating business requirements, user stories, and acceptance criteria to ensure complete test coverage. • Demonstrated ability to create well-structured, reusable, and automation-ready test cases that support future automated testing efforts. • Experience executing functional, regression, integration, and end-to-end testing. • Experience documenting test results, defects, risks, and recommendations for resolution. • Experience working in Agile and project-based environments supporting multiple concurrent initiatives. • Experience using test management and defect tracking tools. • Understanding of automated testing concepts and best practices. • Experience designing test cases with automation readiness in mind, including maintaining consistent test data, clear expected results, and repeatable steps. • Ability to identify opportunities for automation and collaborate with automation teams to improve testing efficiency and coverage. • Experience ensuring testing documentation and test assets meet standards required for automated execution. • Strong verbal and written communication skills. • Excellent attention to detail and commitment to quality. • Strong analytical and problem-solving abilities. • Ability to work independently with minimal supervision. • Proven ability to manage multiple priorities and meet deadlines. • Strong collaboration and partnership skills when working with business stakeholders, product owners, and project teams. • Ability to communicate testing status, risks, issues, and recommendations effectively to stakeholders. • Adaptability and flexibility in a fast-paced, changing environment. • Experience supporting fraud prevention, fraud operations, risk management, or financial services organizations (desired). • Experience working with automation testing tools and frameworks (desired). • Knowledge of test case design techniques and testing best practices (desired). • Experience preparing and maintaining automation-ready testing assets (desired). • Familiarity with continuous testing and quality management processes (desired). • Experience supporting complex system implementations and production releases (desired). • Experience with compliance, audit, and governance requirements related to testing activities (desired). • Ability to mentor team members on UAT best practices and quality test case development (desired).

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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