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Remote User Testing Jobs in Alexandria, VA (NOW HIRING)

Hathiant

Auto / Performance Tester

Herndon, VA · Remote

Remote Job: Auto / Performance Tester Schedule:Full-time Shift: Day Job Potential for Remote Work ... Public-facing government websites or shared service platforms with large user communities. * System ...

Hathiant

Sr. Tester / QA (O&M Escalation)

Herndon, VA · Remote

Remote Job: Sr. Tester / QA (O&M Escalation) Schedule:Full-time Shift: Day Job Potential for Remote ... Participate in defining test strategies, creating test plans, and executing User Acceptance Testing ...

A1FED, Inc.

Be Seen First

Business Analyst, Tester and Virtual Trainer

Washington, DC · Remote

The ideal candidate will play a key role across the project lifecycle--from requirements gathering and testing to end-user training and adoption support. This is a remote (US only) position ...

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All JobsUser Testing JobsRemote User Testing JobsRemote User Testing Jobs in Alexandria, VA

Remote User Testing information

See Alexandria, VA salary details

$11

$47

$72

How much do remote user testing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote user testing in Alexandria, VA is $47.31, according to ZipRecruiter salary data. Most workers in this role earn between $36.30 and $57.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote user testing, and why are they important?

To thrive in Remote User Testing, you need strong attention to detail, analytical thinking, and experience with usability testing, often supported by a background in UX/UI, HCI, or related fields. Familiarity with user testing platforms (such as UserTesting or Lookback.io) and screen recording/annotation tools is commonly required, though formal certifications are not always mandatory. Excellent written and verbal communication, time management, and the ability to provide constructive feedback help you stand out in this role. These skills are crucial for accurately evaluating digital products, delivering clear insights, and ensuring a seamless remote work process.

How do you become a remote user tester?

To become a remote user tester, you typically need to sign up with testing platforms that connect testers with companies, complete profile assessments, and sometimes pass a sample test to demonstrate your ability to evaluate websites or apps. Basic computer skills, a reliable internet connection, and attention to detail are important for success in this role.

How to become a remote user testing?

To become a remote user tester, you should have good communication skills, basic technical knowledge, and the ability to provide clear feedback. Many companies require you to complete a screening process or sample test to demonstrate your usability testing skills. You can find remote user testing opportunities on platforms like UserTesting, TryMyUI, and Userlytics, which often pay per test and may require a flexible schedule.

What is a remote user testing?

A Remote User Testing job involves evaluating websites, apps, or other digital products by providing feedback on usability, design, and overall user experience. Testers follow specific instructions to complete tasks while sharing their thoughts and observations. Companies use this feedback to improve their products before launching them to a wider audience. No specialized skills are required, but attention to detail and clear communication are essential. Most remote user testing jobs are freelance or part-time, with testers getting paid per completed test.

How do you become a remote user testing?

To become a remote user tester, you typically need to sign up with testing platforms that connect testers with companies, complete profile assessments, and sometimes pass initial qualification tests. Having good communication skills, basic technical knowledge, and familiarity with testing tools can improve your chances of being selected for remote user testing jobs.

What are some common challenges faced in remote user testing roles?

One of the most common challenges in remote user testing is maintaining clear communication with product teams when you are not physically present. Testers often need to quickly adapt to different products and testing tools, manage time effectively across multiple projects, and avoid misinterpretation of user feedback due to lack of face-to-face interaction. Working remotely also requires a high level of self-motivation and discipline to meet deadlines without in-person supervision. However, these challenges can be mitigated by proactive communication, thorough documentation of findings, and leveraging collaboration platforms to stay connected with teams.

What are popular job titles related to Remote User Testing jobs in Alexandria, VA? For Remote User Testing jobs in Alexandria, VA, the most frequently searched job titles are:
What job categories do people searching Remote User Testing jobs in Alexandria, VA look for? The top searched job categories for Remote User Testing jobs in Alexandria, VA are:
What cities near Alexandria, VA are hiring for Remote User Testing jobs? Cities near Alexandria, VA with the most Remote User Testing job openings:
Remote User Testing jobs near you
Infographic showing various Remote User Testing job openings in Alexandria, VA as of August 2026, with employment types broken down into 68% Full Time, 3% Part Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,406 per year, or $47.3 per hour.

ServiceNow Business Analyst/UX (Top Secret)

ICF

Reston, VA • Remote

Full-time

Posted 22 days ago

Job description

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

ICF is seeking a Business Analyst / User Experience Designer to support a complex federal ServiceNow program with multiple delivery workstreams. Thishybridrole combines business analysis skills with hands-on UX/UI design to translate missionand userneeds intoclear requirements andintuitive, accessible, and effective digital experiences.

Thisroleisfor a professional withdemonstratedcapability in both business analysis and UX design. The successful candidate will work within Agile delivery teams to analyze workflows, define requirements, create user-centered designs, and support solutions from discovery through testing and release.

The ideal candidate can move effectively between stakeholder discussions,requirementsdocumentation, process analysis, wireframing, prototyping, and design validation. You will collaborate with stakeholders, product owners, senior analysts, developers, testers, administrators, and technical leads to ensure that business requirements and user experience decisionsremainaligned.

Job Location: Remote work is authorized.Must support US Eastern time zone working hours.

*If you accept this position, you should note that ICF doesmonitoremployee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.

What You Will Do

  • Perform business analysis and UX design activities across assigned workstreams, including workflow and workload management, reporting and analytics, and data-integration use cases

  • Gather, analyze, and document requirements from stakeholders, SMEs, product owners, and technical teams

  • Translate businessand userneeds into user stories, acceptance criteria, process flows, and design-ready requirements

  • Design ServiceNow user experiences using wireframes, user flows, prototypes, and high-fidelity interface concepts

  • Collaborate with developers, administrators, product owners, and subject matter experts to alignrequirements and designdecisions with technical and business constraints

  • Apply user-centered design and accessibility best practices, including Section 508 and WCAG considerations

  • Use Agile delivery practices to refine priorities, support sprint activities, and keep work aligned with delivery goals

  • Support usability testing, analyze feedback, and recommend design improvements

  • Support user acceptance testing and release readiness activities

What You Must Have

  • Must be aU.S. citizen andpossessan active Top Secret clearance due to federal contracting requirements

  • Bachelor's degree in business, information systems,user experience design,human-computer interaction,public administration, or a related field

  • 3+ years ofprofessionalexperience in business analysis, UX/UI design, or a combined BA/UX role

  • 3+ years of recent experienceeliciting, analyzing, documenting, and refining requirements within Agile delivery environments such as Scrum or Kanban

  • 3+ years of experiencefacilitatingstakeholder interviews, requirements sessions, design workshops, JAD sessions, or comparable collaborative discovery activities.

  • 1+ years of experience supporting ServiceNow or a comparable enterprise workflow platform, including workflow analysis, requirements, design, or platform-enhancement activities

What We Would Like YouToHave

  • Experience creating wireframes, user flows, and design specifications or supporting ServiceNow applications or comparable enterprise workflow platforms

  • Working knowledge of user-centered design, usability, accessibility, and inclusive-design principles, including Section 508 and WCAG guidelines

  • Experience with ServiceNow user experience capabilities, interface patterns, or the ServiceNow Horizon Design System

  • Experience conducting user research, persona development, orsupportingusability testing

  • Experience designing enterprise workflows, forms, dashboards, reports, or workload-management experiences

  • Familiarity with reporting and analytics design, including information hierarchy, filters, visualizationselection, and dashboard usability

  • Familiarity with workflow management, data integration,service management,or federal service delivery environments

  • Experience using Figma orcomparable design and collaboration tools

  • Experience working in secure federalor government contractingenvironments

Professional Skills:

  • Strong analytical, problem-solving, facilitation, communication, and stakeholder-engagement skills

  • Ability to shift effectively between requirements analysis, process analysis, interaction design, and delivery support

  • Ability to explain requirements, design rationale, usability findings, and accessibility considerations to technical and nontechnical audiences

  • Ability to receive, evaluate, and incorporate stakeholder and user feedback whilemaintainingalignment with approved scope and platform constraints

  • Ability to organize and prioritize multiple requirements and design deliverables in a fast-paced Agile environment

  • Sound judgment and the ability toidentifygaps, raise concerns, and escalate unresolved requirements, design, scope, or priority conflicts appropriately

#icfcleared

#Li-cc1

#Indeed

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,355.00 - $114,503.00Nationwide Remote Office (US99)

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