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Remote Usability Testing Jobs in Gaithersburg, MD

SAIC

UI/UX Designer

Arlington, VA · On-site +1

$120K - $160K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a highly skilled and ... Conduct and support discovery, user research and usability testing efforts, incorporating insights ...

Staffed4U

Senior Software Engineer

Chantilly, VA · On-site +1

$126K - $166K/yr

Software testing, usability testing, and defect tracking tools including Mercury Interactive ... Hybrid Work Environment Flexible work arrangements may include a combination of remote and onsite ...

PerformYard

Manual QA Tester

Arlington, VA · Remote

This is a 100% Remote position - now & forever Requirements What You'll Do: * Execute manual test ... Perform exploratory testing to catch edge cases and usability issues * Report bugs clearly in Jira ...

PerformYard

Manual QA Tester

Arlington, VA · On-site +1

This is a 100% Remote position - now & forever Requirements What You'll Do: * Execute manual test ... Perform exploratory testing to catch edge cases and usability issues * Report bugs clearly in Jira ...

PerformYard

Manual QA Tester

Arlington, VA · Remote

This is a 100% Remote position - now & forever Requirements What You'll Do: * Execute manual test ... Perform exploratory testing to catch edge cases and usability issues * Report bugs clearly in Jira ...

TestPros

Senior AI Test Engineer (Remote)

Sterling, VA · Remote

OWASP AI Testing Guide, NIST AI Risk Management Framework (RMF) Location: Remote, with occasional ... usability, reliability, security, maintainability, safety, and other aspects of overall quality.

TestPros

Senior AI Test Engineer (Remote)

Sterling, VA · On-site +1

$50 - $80/hr

OWASP AI Testing Guide Location: Remote, with occasional travel to customer sites or TestPros labs ... usability, reliability, security, maintainability, safety, and other aspects of overall quality.

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All JobsUsability Testing JobsRemote Usability Testing JobsRemote Usability Testing Jobs in Gaithersburg, MD

Remote Usability Testing information

See Gaithersburg, MD salary details

$87.5K

$114.9K

$195.6K

How much do remote usability testing jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote usability testing in Gaithersburg, MD is $114,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,900.00 and $108,000.00 per year, depending on experience, location, and employer.

What is remote usability testing?

A Remote Usability Testing job involves evaluating websites, apps, or digital products from a user's perspective to identify usability issues. Testers complete tasks, provide feedback, and sometimes participate in recorded sessions while interacting with the product. Companies use this feedback to improve user experience. These jobs are often freelance, project-based, and require no specialized skills beyond following instructions and giving clear feedback.

What does a typical workday look like for someone in remote usability testing?

A typical day in Remote Usability Testing involves planning and conducting tests on websites, apps, or digital products by assigning tasks to users, observing their interactions, and collecting feedback. You may spend time analyzing recorded sessions, documenting usability issues, and compiling comprehensive reports for UX or development teams. Collaboration is often required with designers, product managers, and developers to discuss findings and recommend improvements. The work is primarily independent and remote, but regular virtual meetings or feedback sessions are common to ensure alignment with broader project goals. This structure provides both autonomy and opportunities for impactful contributions to the product development process.

What are the key skills and qualifications needed to thrive in remote usability testing?

To thrive in Remote Usability Testing, you need strong analytical skills, a keen eye for user experience (UX) design, and the ability to evaluate digital products or interfaces, typically supported by a background in UX, HCI, or related fields. Familiarity with usability testing tools (such as UserTesting, Lookback, or Optimal Workshop), screen recording software, and possibly UX certification are often advantageous. Excellent communication, attention to detail, and the ability to provide clear, actionable feedback are crucial soft skills. These competencies ensure accurate testing, valuable user insights, and effective collaboration with product teams to improve digital experiences.

What are the most commonly searched types of Usability Testing jobs in Gaithersburg, MD?

The most popular types of Usability Testing jobs in Gaithersburg, MD are:

What are popular job titles related to Remote Usability Testing jobs in Gaithersburg, MD?

For Remote Usability Testing jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching Remote Usability Testing jobs in Gaithersburg, MD look for?

The top searched job categories for Remote Usability Testing jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Remote Usability Testing jobs?

Cities near Gaithersburg, MD with the most Remote Usability Testing job openings:

Remote Usability Testing jobs near you
Infographic showing various Remote Usability Testing job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $114,935 per year, or $55.3 per hour.

Lead Quantitative and Qualitative Researcher- Remote

ICF International, Inc.

Reston, VA • On-site, Remote

$173K/yr

Full-time

Posted 5 days ago

Job description

We are seeking a Lead mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data-driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle.
Key Responsibilities:
  • Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods.
  • Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment.
  • Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information.
  • Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions.
  • Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations.
  • Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable.
  • Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements.
  • Partner with CX strategists, service designers, data scientists, and technologist to validate concepts, improve usability, and enhance service delivery.
  • Apply Human-Centered Design and service design principles across digital and non-digital touchpoints.
  • Contribute to Voice of the Customer (VoC) programs by analyzing feedback channels, comment streams, and behavioral data. Contribute to a research strategy and roadmap aligned with program and agency priorities.
  • Collaborate with stakeholders to define CX success metrics and evaluate the impact of research-driven recommendations on service quality and outcomes.
  • Support continuous improvement efforts by linking research insights to service performance and outcomes.
  • Thrive in a fast-paced contractor environment, adapting to evolving priorities and collaborating across multiple teams and disciplines.

Required Qualifications:
  • 7+ years of experience in UX/CX research, market research, human factors, behavioral science, or related disciplines.
  • Bachelor's degree
  • US Citizenship is required by the federal government for this position
  • Must be able to obtain Public Trust clearance.
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Preferred Qualifications:
  • Figma for collaborating, workshopping, prototyping and wireframing
  • Qualtrics for survey deployment and analytics
  • Usertesting.com or similar platforms for usability testing or interviews
  • Microsoft Office for analysis, reporting, and cross-team collaboration
  • Familiarity with Tableau, Power BI, or similar tools for data visualization
  • Demonstrated expertise in both qualitative and quantitative research methods, including advanced survey design and mixed-methods synthesis.
  • Proven experience conducting service design and customer experience research (e.g., journey mapping, VoC programs, pain-point identification).
  • Demonstrated experience working with federal agencies

Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$119,323.00 - $202,850.00
Nationwide Remote Office (US99)

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