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Remote Ttec Customer Service Chat Jobs in Portland, OR

Consultant

Portland, OR · Remote

$21 - $26/hr

Their main goal is to provide exceptional customer service and resolve any time entry, HR, Payroll ... Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ...

Be Seen First

... in customer service, hospitality, retail, education, administration, recruiting, call centers ... If the idea of starting a remote career, learning a new skill set, and working directly with ...

Be Seen First

... in customer service, hospitality, retail, education, administration, recruiting, call centers ... If the idea of starting a remote career, learning a new skill set, and working directly with ...

Be Seen First

... in customer service, hospitality, retail, education, administration, recruiting, call centers ... If the idea of starting a remote career, learning a new skill set, and working directly with ...

Customer Representative

Portland, OR · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Customer Representative

Portland, OR · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Showing results 41-60

Remote Ttec Customer Service Chat information

See Portland, OR salary details

$10

$19

$28

How much do remote ttec customer service chat jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote ttec customer service chat in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is the difference between Remote Ttec Customer Service Chat vs Remote Ttec Technical Support Specialist?

AspectRemote Ttec Customer Service ChatRemote Ttec Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, chat-based customer supportRemote, technical troubleshooting via chat or phone
Employer & IndustryCustomer service for various industries, including retail and telecomTechnical support mainly for tech products and services

Remote Ttec Customer Service Chat focuses on assisting customers through chat with general inquiries, while Remote Ttec Technical Support Specialists handle technical issues requiring troubleshooting skills. Both roles are remote, but the technical support position often requires additional technical knowledge or certifications.

What are popular job titles related to Remote Ttec Customer Service Chat jobs in Portland, OR?

For Remote Ttec Customer Service Chat jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Ttec Customer Service Chat jobs in Portland, OR look for?

The top searched job categories for Remote Ttec Customer Service Chat jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Ttec Customer Service Chat jobs?

Cities near Portland, OR with the most Remote Ttec Customer Service Chat job openings:

$21 - $26/hr

Full-time

Re-posted 26 days ago


Job description

Call Center Support Agent serves as the frontline representative of a company, managing a variety of employee interactions primarily through phone calls, emails, and live chats. Their main goal is to provide exceptional customer service and resolve any time entry, HR, Payroll related issues that the employee may have. 

Key Responsibilities

  • Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from employees and managers regarding HR policies, procedures, and systems
    • Provide accurate and timely information on HR-related topics such as time entry, scheduling and absences, payroll, onboarding, performance management, and the like
    • Troubleshoot and resolve issues related to HR systems and processes, escalating complex cases to higher-level support or subject matter experts as needed
    • Assist with HR process improvements by identifying recurring issues and suggesting enhancements to streamline operations
    • Collaborate with client team members to ensure consistent and effective service delivery
    • Document and accurately track all inquiries, interactions, and resolutions in the CRM system to ensure proper follow-up and reporting
    • Meet SLA and performance targets and contribute to team goals.
    • Participant in continuous improvement by suggesting opportunities to improve employee experience.

Required skills/experience.

  • High-proficiency verbal and written communication
    • More than one year's experience in a call center or customer service role is mandatory
    • Overall exposure or knowledge in any of the following general HR processes such as time and attendance, employee concerns, onboarding, talent management, and payroll
    • High-quality customer service skills
    • Excellent communication and people skills
    • Ability to manage stressful situations and remain calm under pressure

Recommended Specific Technical Skills

  • Proficiency in using computer systems such as HR system and Microsoft Suite
    • Experience with issue tracking using a solution such as ServiceNow or Oracle HR Help Desk
    • Experience with time, scheduling and attendance modules in Workforce Software application 
    • Experience with HR Solutions such as Oracle HCM Cloud is highly beneficial 

Working Conditions:

  • A collaborative and innovative work environment
  • The opportunity to work in a global company with top class systems
  • Opportunities for professional growth
  • Full-time position
  • Remote from home work; consistent internet connection required; professional home office with limited background noise required; and ability to utilize webcam required
  • On the job training is provided