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Remote Ttec Customer Service Chat Jobs in Boston, MA

Remote Customer Service Specialist

Boston, MA ยท On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Customer Service Specialist

Boston, MA ยท Remote

$65K - $75K/yr

The Customer Service Specialist is responsible for providing exceptional support and service to ... Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.

Customer Support Representative

Sudbury, MA ยท Remote

$16.75 - $22.75/hr

... online chat systems. Self-motivated and able to work independently in a remote environment ... We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines ...

Customer Support Representative

Sudbury, MA ยท Remote

$16.75 - $22.75/hr

... online chat systems. Self-motivated and able to work independently in a remote environment ... We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines ...

Remote- Customer Experience Service

Boston, MA ยท Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Boston, MA ยท Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

New

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

New

Customer Service Representative

Sudbury, MA ยท Remote

$16.75 - $22.75/hr

Customer Service Representative We are seeking a Customer Service Representative with excellent ... BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...

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Remote Ttec Customer Service Chat information

See Boston, MA salary details

$10

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$29

How much do remote ttec customer service chat jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote ttec customer service chat in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Ttec Customer Service Chat vs Remote Ttec Technical Support Specialist?

AspectRemote Ttec Customer Service ChatRemote Ttec Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, chat-based customer supportRemote, technical troubleshooting via chat or phone
Employer & IndustryCustomer service for various industries, including retail and telecomTechnical support mainly for tech products and services

Remote Ttec Customer Service Chat focuses on assisting customers through chat with general inquiries, while Remote Ttec Technical Support Specialists handle technical issues requiring troubleshooting skills. Both roles are remote, but the technical support position often requires additional technical knowledge or certifications.

What are popular job titles related to Remote Ttec Customer Service Chat jobs in Boston, MA? For Remote Ttec Customer Service Chat jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Ttec Customer Service Chat jobs in Boston, MA look for? The top searched job categories for Remote Ttec Customer Service Chat jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Ttec Customer Service Chat jobs? Cities near Boston, MA with the most Remote Ttec Customer Service Chat job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Boston, MA โ€ข Remote

$17.50 - $23.75/hr

Part-time

Re-posted 11 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.