... life sciences organizations on cutting edge innovations - think AI, automation and data ... This role is remote, Monday - Friday 7:30am- 4:00pm CST Key Responsibilities: * Install, configure ...
... life sciences organizations on cutting edge innovations - think AI, automation and data ... This role is remote, Monday - Friday 7:30am- 4:00pm CST Key Responsibilities: * Install, configure ...
Remote Tso Life information
What are the key skills and qualifications needed to thrive as a Remote TSO (Technical Support Officer), and why are they important?
To thrive as a Remote Technical Support Officer, you need strong troubleshooting abilities, technical knowledge of IT systems, and relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, and communication platforms like Slack or Microsoft Teams is typically required. Excellent problem-solving skills, patience, and clear communication are key soft skills that help build trust with clients and resolve issues efficiently. These skills ensure prompt and effective technical support, contributing to customer satisfaction and smooth business operations.
What are Remote Tso Life jobs?
Remote Tso Life jobs refer to positions offered by Tso Life, a company that provides digital life story platforms, which can be performed entirely from a remote location. Roles at Tso Life may include software development, customer support, sales, or content creation, all designed to support the company's mission of helping people share and preserve life stories. Remote work at Tso Life allows employees to perform their job duties from home or any location with a reliable internet connection, providing flexibility and work-life balance. These positions typically require strong communication skills and the ability to collaborate virtually with team members.
What is the difference between Remote Tso Life vs Remote Customer Service Representative?
| Aspect | Remote Tso Life | Remote Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require specific certifications | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Home-based, flexible hours, independent work | Home-based, shift-based, often with set schedules |
| Industry Usage | Used in health, wellness, and lifestyle sectors | Common across retail, telecom, and service industries |
Remote Tso Life focuses on health and wellness-related roles with an emphasis on lifestyle services, often requiring specific certifications. In contrast, Remote Customer Service Representatives handle customer inquiries across various industries, typically with less specialized credentials. Both roles are home-based and flexible but differ in industry focus and job requirements.
What are some common challenges faced by professionals working in remote customer support roles like Tso Life, and how can they be managed?
Remote customer support professionals at companies like Tso Life often face challenges such as maintaining clear communication with both customers and team members, managing time effectively, and staying motivated outside a traditional office setting. To overcome these obstacles, it's helpful to establish a dedicated workspace, use collaboration tools (like Slack or Zoom), and set structured work hours. Additionally, keeping up with company updates and participating in virtual team meetings can foster a sense of connection and shared purpose.
What are popular job titles related to Remote Tso Life jobs in Virginia? For Remote Tso Life jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Tso Life jobs in Virginia look for? The top searched job categories for Remote Tso Life jobs in Virginia are:
What cities in Virginia are hiring for Remote Tso Life jobs? Cities in Virginia with the most Remote Tso Life job openings:
Full-time
Posted 17 days ago
Job description
Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer.
rockITdata is looking for a Technical IBM Mainframe Applications/Systems Analyst. This role is responsible for the installation, configuration, customization, and ongoing maintenance of mainframe system and ISV software products. This role ensures system stability, performance, and security while supporting business-critical applications running on IBM z/OS environments. This role is remote, Monday - Friday 7:30am- 4:00pm CST
Key Responsibilities:
#LIREMOTE
Here at rockITdata, we are committed to following our 10 Guiding Principles.
Our Guiding Principles define our culture. They're who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.
Know the Why.
Value People Above All Else.
Transparency to a Fault.
Progress, Not Perfection.
Be Good by Doing Good.
Smart People Can Disagree.
Bend but Don't Break.
Represent Your Brand.
Think Differently.
Be Amazing, Be Fearless, Smile, Have Fun!
Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!
rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker's new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at www.rockitdata.com/careers to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, dreamjob@rockitdata.com.
rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law.
rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.
rockITdata is looking for a Technical IBM Mainframe Applications/Systems Analyst. This role is responsible for the installation, configuration, customization, and ongoing maintenance of mainframe system and ISV software products. This role ensures system stability, performance, and security while supporting business-critical applications running on IBM z/OS environments. This role is remote, Monday - Friday 7:30am- 4:00pm CST
Key Responsibilities:
- Install, configure, and maintain IBM mainframe operating systems, including IBM z/OS.
- Perform installation, upgrades, and maintenance of ISV (Independent Software Vendor) products using tools such as SMP/E.
- Customize system parameters, libraries, and subsystems to meet organizational requirements.
- Apply maintenance (PTFs, APARs) and perform system IPL planning and execution.
- Troubleshoot system issues, analyze dumps, and resolve software-related problems.
- Support storage management processes including DASD, SMS, and DFSMS.
- Maintain documentation for system configurations, procedures, and changes.
- Collaborate with application teams, operations, and vendors for problem resolution and enhancements.
- Participate in on-call rotation and support after-hours maintenance windows.
- 5+ years of experience in IBM mainframe system programming.
- Strong experience with:
- IBM z/OS internals and system components.
- SMP/E for software installation and maintenance.
- JCL, TSO/ISPF.
- Knowledge of system utilities such as IEBCOPY, IDCAMS, IEBGENER.
- Experience with system IPLs, dump analysis, and problem determination.
- Strong analytical and troubleshooting skills.
- Ability to work independently and in a team environment.
- Excellent documentation and communication skills.
- Attention to detail and strong organizational skills
- Bachelor's Degree in Computer Science, Electronics Engineering, or equivalent PLUS 5 Years of experience.
- Eight (8) years of additional relevant experience may be substituted for education.
- The ability to pass a Tier 4/HIGH Background Investigation.
- Experience with additional IBM subsystems such as: CICS.
- Familiarity with automation and scheduling tools.
- Knowledge of disaster recovery and high availability configurations.
- Experience with mainframe performance tuning and capacity planning.
#LIREMOTE
Here at rockITdata, we are committed to following our 10 Guiding Principles.
Our Guiding Principles define our culture. They're who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.
Know the Why.
Value People Above All Else.
Transparency to a Fault.
Progress, Not Perfection.
Be Good by Doing Good.
Smart People Can Disagree.
Bend but Don't Break.
Represent Your Brand.
Think Differently.
Be Amazing, Be Fearless, Smile, Have Fun!
Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!
rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker's new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at www.rockitdata.com/careers to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, dreamjob@rockitdata.com.
rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law.
rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.
About rockITdata
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2018