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Remote Troubleshooting Jobs in Silver Spring, MD

VetsEZ

DevSecOps Engineer (Remote Opportunity)

Washington, DC · On-site +1

$59.75 - $81.75/hr

Troubleshoot and resolve build, deployment, pipeline, and environment-related issues across ... Remote Opportunity. Note: Selected candidates will be required to complete fingerprinting at a ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

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All JobsRemote Troubleshooting JobsRemote Troubleshooting Jobs in Silver Spring, MD

Remote Troubleshooting information

What are some common challenges faced in a Remote Troubleshooting role and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

How can I make 2000 a week working from home?

Remote troubleshooting jobs can pay $2000 or more per week if you have strong technical skills, certifications, and experience in areas like IT support, network management, or cybersecurity. Earning this income often requires working full-time hours, building a reputation for reliability, and possibly specializing in high-demand technologies or tools. Freelance platforms and direct client contracts are common ways to find such opportunities.

What job makes 10,000 a month without a degree?

Remote troubleshooting roles, such as technical support specialists or IT help desk technicians, can sometimes pay around $10,000 per month for experienced professionals. These jobs often require strong problem-solving skills, technical knowledge, and certifications like CompTIA or Cisco, but typically do not require a college degree.

What is a Remote Troubleshooting job?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

How to make $80,000 a year working from home?

Remote troubleshooting roles can pay $80,000 or more annually by gaining specialized technical skills, certifications, and experience in areas like network, software, or hardware support. Building a strong skill set, obtaining relevant certifications, and working for companies that offer remote positions with competitive salaries are key factors to reaching this income level.

How to make $1000 a week remotely?

Remote troubleshooting jobs can pay $1000 or more per week depending on experience, skill level, and the complexity of issues handled. To achieve this, professionals often work as freelance or contract troubleshooters, providing technical support, network diagnostics, or software fixes, and may need certifications like CompTIA or Cisco. Building a strong reputation and offering specialized services can help increase earnings in this field.

What are the key skills and qualifications needed to thrive in the Remote Troubleshooting position, and why are they important?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Troubleshooting jobs in Silver Spring, MD? For Remote Troubleshooting jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Silver Spring, MD look for? The top searched job categories for Remote Troubleshooting jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Troubleshooting jobs? Cities near Silver Spring, MD with the most Remote Troubleshooting job openings:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Silver Spring, MD as of June 2026, with employment types broken down into 2% Internship, 84% Full Time, 7% Part Time, 2% Temporary, and 5% Contract. Highlights an 100% Remote job distribution.
HealthShare Application Engineer - Second Shift (Remote Opportunity)

HealthShare Application Engineer - Second Shift (Remote Opportunity)

VetsEZ

Washington, DC • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

We are currently looking for a HealthShare Application Engineer for a 100% remote position supporting a large federal government healthcare modernization project. This role is responsible for supporting and maintaining InterSystems HealthShare and IRIS environments, including platform administration, production support, automation, CI/CD processes, security integrations, and system performance optimization.
This position requires support of an alternative schedule. Candidates must be available to work either Monday-Friday from 3:00 PM to 12:00 AM EST or 11:00 PM to 8:00 AM EST, with 12-hour weekend shifts (7:00 AM-7:00 PM EST) on Saturday and Sunday.
The candidate must reside within the continental US.
Responsibilities:
  • Support and maintain InterSystems HealthShare, Health Connect, IRIS, and related platform technologies in production environments.
  • Develop and implement automation solutions to improve operational efficiency and streamline software delivery processes.
  • Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and deployment processes.
  • Perform system administration activities including installation, configuration, patching, backup, recovery, and performance tuning.
  • Manage certificate lifecycle activities and support security integrations including OAuth, SSO, and ADFS.
  • Provide Tier 3 production support and troubleshooting for HealthShare applications and related infrastructure.
  • Configure and support monitoring, alerting, and operational tools to ensure platform availability and reliability.
  • Collaborate with engineering and operations teams to identify, troubleshoot, and resolve complex technical issues.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
  • 3+ years of professional experience in information technology, healthcare IT, or federal government contracting environments.
  • Hands-on experience supporting InterSystems HealthShare, Health Connect, IRIS, Ensemble, or Cache environments.
  • Experience administering Linux/Unix-based systems and large middleware applications.
  • Experience with cloud platforms such as AWS.
  • Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, Ansible, or similar technologies.
  • Experience with monitoring and observability platforms such as Splunk, Dynatrace, CloudWatch, or equivalent solutions.
  • Familiarity with OAuth, SSO, certificate management, and enterprise authentication technologies.
  • Knowledge of Agile methodologies, DevOps practices, and modern software delivery processes.
  • Strong analytical, troubleshooting, and communication skills.

Additional Qualifications:
  • Experience supporting Department of Veterans Affairs (VA) healthcare systems or other federal healthcare programs.
  • Experience with healthcare interoperability platforms and technologies.
  • AWS Certified Solutions Architect Associate or similar cloud certification.
  • Experience with Python scripting and infrastructure automation.
  • Experience supporting highly available production environments and on-call operations.
  • Ability to obtain and maintain a government clearance.

Benefits:
  • Medical/Dental/Vision.
  • 401k with Employer Match.
  • PTO + Federal Holidays.
  • Corporate Laptop.
  • Training Opportunities.
  • Remote Opportunity.

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.

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