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Remote Troubleshooting Jobs in Missouri (NOW HIRING)

Controls Engineer

Kansas City, MO · On-site +1

$77K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform on-site and remote commissioning, startup, troubleshooting, system testing, and operator training. * Diagnose issues involving PLC logic, HMI screens, SCADA communications, instrumentation ...

Controls Engineer

Kansas City, MO · On-site +1

$77K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform on-site and remote commissioning, startup, troubleshooting, system testing, and operator training. * Diagnose issues involving PLC logic, HMI screens, SCADA communications, instrumentation ...

Controls Engineer

Kansas City, MO · On-site +1

$77K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform on-site and remote commissioning, startup, troubleshooting, system testing, and operator training. * Diagnose issues involving PLC logic, HMI screens, SCADA communications, instrumentation ...

Director, Engineering (Remote)

MO · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Remote based role with up to 75% travel What You'll do as a Director, Engineering * Set priorities ... Process troubleshooting, Non-Conformance/Deviation investigation and technical problem solving ...

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First line of troubleshooting for remote networks * Adaptive and willing to learn business processes * Self-starter with the ability to workwithout direct supervision * Effective communication skills ...

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First line of troubleshooting for remote networks * Adaptive and willing to learn business processes * Self-starter with the ability to workwithout direct supervision * Effective communication skills ...

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First line of troubleshooting for remote networks * Adaptive and willing to learn business processes * Self-starter with the ability to workwithout direct supervision * Effective communication skills ...

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First line of troubleshooting for remote networks * Adaptive and willing to learn business processes * Self-starter with the ability to workwithout direct supervision * Effective communication skills ...

$88K - $106K/yr

Install, configure, monitor, and troubleshoot Talend Remote Engine environments while maintaining reliable integration performance. * Monitor data pipelines, investigate failures and data-load issues ...

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First line of troubleshooting for remote networks * Adaptive and willing to learn business processes * Self-starter with the ability to workwithout direct supervision * Effective communication skills ...

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

First line of troubleshooting for remote networks * Adaptive and willing to learn business processes * Self-starter with the ability to workwithout direct supervision * Effective communication skills ...

Showing results 21-40

Remote Troubleshooting information

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What are popular job titles related to Remote Troubleshooting jobs in Missouri?

For Remote Troubleshooting jobs in Missouri, the most frequently searched job titles are:

What cities in Missouri are hiring for Remote Troubleshooting jobs?

Cities in Missouri with the most Remote Troubleshooting job openings:

Infographic showing various Remote Troubleshooting job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

MCI Military Recruitment

Whiteman Air Force Base, MO • Remote

$14/hr

Full-time

Re-posted 9 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers