Our software reports, trades, and bills investment accounts * 100% remote company with great ... Help troubleshoot software bugs and work with development team to make fixes * Build processes and ...
Our software reports, trades, and bills investment accounts * 100% remote company with great ... Help troubleshoot software bugs and work with development team to make fixes * Build processes and ...
Network System Admin
Boulder, CO · On-site +1
Highly preferred COLORADO based resources in Boulder Network Admin - Remote but Boulder Colorado ... This may include expertise in network routing and switching, network troubleshooting, engineering ...
Network System Admin
Boulder, CO · On-site +1
Highly preferred COLORADO based resources in Boulder Network Admin - Remote but Boulder Colorado ... This may include expertise in network routing and switching, network troubleshooting, engineering ...
Customer Support Representative (Remote)
Denver, CO · Remote
$17.50 - $22.50/hr
You are responsible for resolving customer questions, troubleshooting issues, training refreshers ... A remote work environment that is compliant with cybersecurity and other company workplace policies
New
Customer Support Representative (Remote)
Denver, CO · Remote
$17.50 - $22.50/hr
You are responsible for resolving customer questions, troubleshooting issues, training refreshers ... A remote work environment that is compliant with cybersecurity and other company workplace policies
New
OT Network Project Technical Lead
Denver, CO · Remote
$104K - $144K/yr
Experience with industrial Ethernet networks, Layer 2 and Layer 3 switching and routing, wireless communications, and remote access solutions. * Experience troubleshooting network infrastructure ...
OT Network Project Technical Lead
Denver, CO · Remote
$104K - $144K/yr
Experience with industrial Ethernet networks, Layer 2 and Layer 3 switching and routing, wireless communications, and remote access solutions. * Experience troubleshooting network infrastructure ...
Software Engineer
Boulder, CO · On-site +1
... on remote sensing data processing, exploitation applications, and simulations. In this position ... enhance existing code bases Troubleshooting and debugging issues with embedded software ...
Software Engineer
Boulder, CO · On-site +1
... on remote sensing data processing, exploitation applications, and simulations. In this position ... enhance existing code bases Troubleshooting and debugging issues with embedded software ...
Software Engineer
Boulder, CO · On-site +1
... on remote sensing data processing, exploitation applications, and simulations. In this position ... enhance existing code bases Troubleshooting and debugging issues with embedded software ...
Software Engineer
Boulder, CO · On-site +1
... on remote sensing data processing, exploitation applications, and simulations. In this position ... enhance existing code bases Troubleshooting and debugging issues with embedded software ...
Automotive Field Operations Specialist- SimplyAuto Care
Lakewood, CO · Remote
$120K - $160K/yr
Proficiency in remote work tools and technologies. * Problem-solving mindset and ability to troubleshoot issues remotely. * Proactive and self-motivated with a focus on achieving and exceeding ...
Automotive Field Operations Specialist- SimplyAuto Care
Lakewood, CO · Remote
$120K - $160K/yr
Proficiency in remote work tools and technologies. * Problem-solving mindset and ability to troubleshoot issues remotely. * Proactive and self-motivated with a focus on achieving and exceeding ...
Automotive Field Operations Specialist- SimplyAuto Care
Lakewood, CO · Remote
$120K - $160K/yr
Proficiency in remote work tools and technologies. * Problem-solving mindset and ability to troubleshoot issues remotely. * Proactive and self-motivated with a focus on achieving and exceeding ...
Automotive Field Operations Specialist- SimplyAuto Care
Lakewood, CO · Remote
$120K - $160K/yr
Proficiency in remote work tools and technologies. * Problem-solving mindset and ability to troubleshoot issues remotely. * Proactive and self-motivated with a focus on achieving and exceeding ...
Systems Analyst I
Westminster, CO · On-site +1
$60K - $73K/yr
Troubleshoot applications and operating systems while providing technical user support * Conduct remote support sessions using remote session tools and perform software and system deployment/patching
Quick apply
Systems Analyst I
Westminster, CO · On-site +1
$60K - $73K/yr
Troubleshoot applications and operating systems while providing technical user support * Conduct remote support sessions using remote session tools and perform software and system deployment/patching
Inpatient Coder II
Centennial, CO · Remote
$27.86 - $47.28/hr
Basic knowledge of Microsoft Office applications and emails and troubleshooting computer problems. * Experience successfully working in a remote environment, preferred * Demonstrate intermediate to ...
Inpatient Coder II
Centennial, CO · Remote
$27.86 - $47.28/hr
Basic knowledge of Microsoft Office applications and emails and troubleshooting computer problems. * Experience successfully working in a remote environment, preferred * Demonstrate intermediate to ...
Systems Analyst I
Westminster, CO · On-site +1
$60K - $73K/yr
Troubleshoot applications and operating systems while providing technical user support * Conduct remote support sessions using remote session tools and perform software and system deployment/patching
Systems Analyst I
Westminster, CO · On-site +1
$60K - $73K/yr
Troubleshoot applications and operating systems while providing technical user support * Conduct remote support sessions using remote session tools and perform software and system deployment/patching
Fully Remote Network Transport Engineer Nokia / ALU
Colorado Springs, CO · Remote
$50 - $60/hr
Troubleshoot optical impairments affecting DWDM and OTN performance. * Deploy and validate 400G ... remote position. Application Deadline This position is anticipated to close on Aug 20, 2026. About ...
New
Fully Remote Network Transport Engineer Nokia / ALU
Colorado Springs, CO · Remote
$50 - $60/hr
Troubleshoot optical impairments affecting DWDM and OTN performance. * Deploy and validate 400G ... remote position. Application Deadline This position is anticipated to close on Aug 20, 2026. About ...
New
Inpatient Coder II
Centennial, CO · Remote
$27.86 - $47.28/hr
Basic knowledge of Microsoft Office applications and emails and troubleshooting computer problems. * Experience successfully working in a remote environment, preferred * Demonstrate intermediate to ...
Inpatient Coder II
Centennial, CO · Remote
$27.86 - $47.28/hr
Basic knowledge of Microsoft Office applications and emails and troubleshooting computer problems. * Experience successfully working in a remote environment, preferred * Demonstrate intermediate to ...
Geospatial Sensor Operator
Colorado Springs, CO · Remote
$18 - $24/hr
Maintain and troubleshoot survey and remote sensing equipment. * Maintain a collaborative work environment field teams. * Download and ship data gathered after mission completion. * Perform initial ...
Geospatial Sensor Operator
Colorado Springs, CO · Remote
$18 - $24/hr
Maintain and troubleshoot survey and remote sensing equipment. * Maintain a collaborative work environment field teams. * Download and ship data gathered after mission completion. * Perform initial ...
Geospatial Sensor Operator
Colorado Springs, CO · Remote
$18 - $24/hr
Maintain and troubleshoot survey and remote sensing equipment. * Maintain a collaborative work environment field teams. * Download and ship data gathered after mission completion. * Perform initial ...
Quick apply
Geospatial Sensor Operator
Colorado Springs, CO · Remote
$18 - $24/hr
Maintain and troubleshoot survey and remote sensing equipment. * Maintain a collaborative work environment field teams. * Download and ship data gathered after mission completion. * Perform initial ...
As a Remote Field Reimbursement Manager you will help support patient access to critical therapies ... Provide assistance to HCPs to compliantly troubleshoot claims at retail pharmacies for eligible ...
As a Remote Field Reimbursement Manager you will help support patient access to critical therapies ... Provide assistance to HCPs to compliantly troubleshoot claims at retail pharmacies for eligible ...
Remote Field Reimbursement Manager
Denver, CO · On-site +1
As a Remote Field Reimbursement Manager you will help support patient access to critical therapies ... Provide assistance to HCPs to compliantly troubleshoot claims at retail pharmacies for eligible ...
Remote Field Reimbursement Manager
Denver, CO · On-site +1
As a Remote Field Reimbursement Manager you will help support patient access to critical therapies ... Provide assistance to HCPs to compliantly troubleshoot claims at retail pharmacies for eligible ...
Location: (Remote/Hybrid) Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the ... Manage, operate, maintain, and troubleshoot remediation systems. * Evaluate environmental data and ...
Location: (Remote/Hybrid) Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the ... Manage, operate, maintain, and troubleshoot remediation systems. * Evaluate environmental data and ...
Location: (Remote/Hybrid) Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the ... Manage, operate, maintain, and troubleshoot remediation systems. * Evaluate environmental data and ...
Location: (Remote/Hybrid) Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the ... Manage, operate, maintain, and troubleshoot remediation systems. * Evaluate environmental data and ...
Success Coach
Denver, CO · On-site +1
$50K - $60K/yr
Role Description This is a full-time, remote role for a Success Coach who will guide, support, and ... Identify client roadblocks, troubleshoot issues, and coordinate with internal teams as needed.
Success Coach
Denver, CO · On-site +1
$50K - $60K/yr
Role Description This is a full-time, remote role for a Success Coach who will guide, support, and ... Identify client roadblocks, troubleshoot issues, and coordinate with internal teams as needed.
Remote Troubleshooting information
What are common challenges in remote troubleshooting and how can they be addressed?
Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.
What is remote troubleshooting?
A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.
What skills and qualifications are needed for remote troubleshooting?
To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

Full-time
Medical, Dental, Retirement, PTO
Re-posted 13 days ago
Job description
Who is FinFolio?
- We make wealth management simpler!
- A SaaS solution that is the back office for professional wealth managers
- Our software reports, trades, and bills investment accounts
- 100% remote company with great benefits
- Startup, small-company atmosphere
- Passionate and excited about great software and making our clients happy
What will you do at this job?
- Discuss investments and software functionality with wealth manager clients
- Provide technical support by resolving issues and questions by phone and email
- Give webinars and 1-on-1 training to clients
- Implement new clients by converting data from their old software
- Assist in testing products with new software releases
- Help troubleshoot software bugs and work with development team to make fixes
- Build processes and procedures to help new team members
- Write and maintain documentation and articles about software functionality
What qualifications would help me be successful at FinFolio?
- Familiar with market operations (Exchanges, stocks, bonds, etc.)
- Excellent written and verbal communication skills in English
- Must be reliable and self starting, with a strong attention to detail
- Based in the USA, with a quiet home office and fast internet
- Must be tech savvy, able to write scripts and use macro languages
- Finance degree, Series 63 or equivalent experience
- Would be a plus to know FTP, SQL, DOS Batch, or REST APIs
How do we work remotely?
- You need a quiet home office, suitable for video, telepresence and meetings
- Slack & Pragli for intra-office communication (you will be on video often)
- GMail for communication with clients and data vendors
- Gusto for HR and payroll
- Google Drive for documents, spreadsheets, etc.
- Hubspot for contact management and help desk
Why should you work here?
- Work with a team that is excited and passionate about what they do
- Help support an amazing, best-in-class product that is fun to use
- Competitive salary + health/dental + unlimited paid time off + 401K match
- Interact with interesting and successful financial advisor clients
About FinFolio
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Denver, CO, US
Year founded
2008