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Remote Trilingual Customer Service Representative Jobs in Rochester, MI

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

loanDepot

Mortgage Sales - CSR Experience

Troy, MI · On-site +1

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site +1

... service to our customers across all 50 states. Our direct lending channel, comprised of both ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

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Remote Trilingual Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do remote trilingual customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote trilingual customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

How does working remotely as a Trilingual Customer Service Representative affect daily collaboration with team members and supervisors?

As a remote Trilingual Customer Service Representative, you will typically collaborate with your team and supervisors through digital communication tools such as email, chat platforms, and video conferencing. While you may not interact face-to-face, regular virtual meetings, shared documentation, and real-time messaging help maintain clear communication and teamwork. This remote environment requires self-motivation and proactive communication to ensure customer inquiries are handled efficiently and team objectives are met. You'll often have scheduled check-ins and ongoing support from supervisors to address challenges and share best practices.

What are the key skills and qualifications needed to thrive as a Remote Trilingual Customer Service Representative, and why are they important?

To thrive as a Remote Trilingual Customer Service Representative, you need fluency in three languages, strong problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) systems, live chat tools, and ticketing platforms is typically required. Exceptional communication, cultural sensitivity, and time management are standout soft skills for this role. These competencies ensure efficient, high-quality support for diverse customers across regions, enhancing satisfaction and loyalty in a remote environment.

What is a Remote Trilingual Customer Service Representative?

A Remote Trilingual Customer Service Representative is a professional who provides customer support services from a remote location, communicating fluently in three different languages. Their main responsibilities include answering customer inquiries, resolving issues, and assisting clients via phone, email, or chat. These representatives are valuable assets to companies with global customers, as they help bridge language barriers and enhance customer satisfaction. Working remotely allows them to serve customers across different regions and time zones efficiently.

What is the difference between Remote Trilingual Customer Service Representative vs Remote Bilingual Customer Support Specialist?

AspectRemote Trilingual Customer Service RepresentativeRemote Bilingual Customer Support Specialist
CredentialsCustomer service experience, language proficiency certificationsCustomer support experience, language proficiency certifications
Work EnvironmentRemote, customer service call centers or online supportRemote, support centers or online platforms
Industry UsageCustomer service, retail, tech supportCustomer support, tech, healthcare
Search & Comparison IntentFocus on multilingual support roles requiring three languagesRoles requiring two languages, often used interchangeably

The Remote Trilingual Customer Service Representative typically handles customer inquiries in three languages, requiring proficiency in each. The Remote Bilingual Customer Support Specialist works with two languages. While both roles involve remote customer support, the trilingual position demands additional language skills, making it suitable for companies serving diverse multilingual customers.

What are popular job titles related to Remote Trilingual Customer Service Representative jobs in Rochester, MI? For Remote Trilingual Customer Service Representative jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Trilingual Customer Service Representative jobs in Rochester, MI look for? The top searched job categories for Remote Trilingual Customer Service Representative jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Trilingual Customer Service Representative jobs? Cities near Rochester, MI with the most Remote Trilingual Customer Service Representative job openings:
Remote Trilingual Customer Service Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Detroit, MI • Remote

$20/hr

Contractor

Re-posted 4 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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