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Remote Triaging Jobs in Oregon (NOW HIRING)

If remote, this role requires travel every other month to Fort Lauderdale, Florida. Key ... Provide support to associations, granting users access to Enumerate Central and triaging issues as ...

Lead Automation Engineer

OR · Remote

$80K - $130K/yr

Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces. * Flexible Vacation Policy * Summer Fridays: 5 additional Fridays off during the ...

iOS Engineer

OR · On-site +1

$145K - $170K/yr

Design, build, and maintain our iOS app in Obj-C and Swift * Assist in triaging issues and ... This role is fully remote within the US. Our headquarters is based in beautiful San Francisco, CA.

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of ... You'll be the connective tissue between our customers and our development teams, triaging and ...

... be responsible for triaging them to the appropriate parties. You will build process flows and ... We're a remote-first, work-anywhere, and "yes - you should make time for that adventure/vacation ...

... triaging non-standard requests so decisions can happen faster. We're a remote-first startup environment: fast-paced, ambiguous, and often chaotic. You'll thrive here if you bring strong finance ...

Remote Triaging information

What are the key skills and qualifications needed to thrive as a Remote Triaging Specialist, and why are they important?

To thrive as a Remote Triaging Specialist, you need a solid background in clinical assessment, decision-making, and patient communication, often supported by a healthcare degree and relevant licensure such as RN or LPN. Familiarity with telehealth platforms, electronic health records (EHRs), and triage software is typically required. Strong listening skills, empathy, and the ability to remain calm under pressure are essential soft skills for this role. These competencies ensure accurate patient prioritization, effective remote care, and enhanced patient safety in a virtual environment.

What is remote triaging?

Remote triaging is the process of assessing and prioritizing requests, issues, or cases from a distance, often via phone, email, or online platforms. It is commonly used in healthcare, IT support, and customer service to determine the urgency of problems and decide the next steps without an in-person evaluation. Remote triage professionals gather relevant information, categorize issues based on severity, and direct them to the appropriate specialists or departments. This approach helps organizations efficiently manage resources and respond quickly to high-priority situations.

What are some common challenges faced by professionals in remote triaging roles, and how can they be addressed?

Remote triaging professionals often encounter challenges such as accurately assessing cases without in-person evaluation, managing high call or message volumes, and maintaining effective communication with both patients and clinical teams. To address these, strong protocols, up-to-date digital tools, and ongoing training are essential. Additionally, collaborating closely with healthcare providers and leveraging secure communication platforms help ensure that urgent cases are escalated appropriately and patient safety is maintained.
What are popular job titles related to Remote Triaging jobs in Oregon? For Remote Triaging jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Remote Triaging jobs? Cities in Oregon with the most Remote Triaging job openings:
Infographic showing various Remote Triaging job openings in Oregon as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, 2% Contract, and 1% Nights. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution.
Relationship Manager

Relationship Manager

Enumerate

OR • On-site, Remote

Other

Re-posted yesterday


Job description

Enumerate is hiring a Relationship Manager to serve as a trusted advisor and partner for our clients. This role is responsible for managing client requests and providing timely and results-based customer service. The Relationship Manager acts as a liaison between our clients and our internal teams, including Accounts Payable, Accounts Receivable, Operations, and Support. This role is responsible for the project management of client requests to ensure transparent communication and a timely resolution.

Candidates for this role must be located in the United States and able to work EST or CST time zones. This role can be hybrid or remote. If remote, this role requires travel every other month to Fort Lauderdale, Florida.

Key Responsibilities:

  • Be the voice of the customer and navigate internal processes with stakeholders from various teams.
  • Provide support to associations, granting users access to Enumerate Central and triaging issues as they arise
  • Act as a liaison between clients and internal teams, working with the client to gather the information and documentation needed by internal teams to set up bank accounts and complete reconciliations
  • Assist with challenging customer requests or issue escalations as needed.
  • Answer customer questions in a timely and accurate manner via phone or Zendesk ticketing system.
  • Assess customer needs and communicate feedback to peers and leadership
  • Collaborate with cross-functional teams to resolve customer requests in a timely and effective manner
  • Track key performance indicators related to client relationships, such as customer satisfaction, retention rates, and revenue growth
  • Maintain a strong understanding of customer needs and a commitment to delivering exceptional customer service

Requirements:

  • 2+ years of experience in Customer Success or Account Management
  • Strong customer service and project management skills
  • Ability to organize a daily workload by priorities and to meet deadlines in a fast-paced quickly changing environment.
  • Prior experience using Asana or other project management tools is a plus
  • A background in accounting, bookkeeping or community association management is a plus