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Remote Triaging Jobs in Oregon (NOW HIRING)

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Remote Triaging information

What is remote triaging?

Remote triaging is the process of assessing and prioritizing requests, issues, or cases from a distance, often via phone, email, or online platforms. It is commonly used in healthcare, IT support, and customer service to determine the urgency of problems and decide the next steps without an in-person evaluation. Remote triage professionals gather relevant information, categorize issues based on severity, and direct them to the appropriate specialists or departments. This approach helps organizations efficiently manage resources and respond quickly to high-priority situations.

What are the key skills and qualifications needed to thrive as a remote triaging specialist?

To thrive as a Remote Triaging Specialist, you need a solid background in clinical assessment, decision-making, and patient communication, often supported by a healthcare degree and relevant licensure such as RN or LPN. Familiarity with telehealth platforms, electronic health records (EHRs), and triage software is typically required. Strong listening skills, empathy, and the ability to remain calm under pressure are essential soft skills for this role. These competencies ensure accurate patient prioritization, effective remote care, and enhanced patient safety in a virtual environment.

What are some common challenges faced by professionals in remote triaging roles, and how can they be addressed?

Remote triaging professionals often encounter challenges such as accurately assessing cases without in-person evaluation, managing high call or message volumes, and maintaining effective communication with both patients and clinical teams. To address these, strong protocols, up-to-date digital tools, and ongoing training are essential. Additionally, collaborating closely with healthcare providers and leveraging secure communication platforms help ensure that urgent cases are escalated appropriately and patient safety is maintained.

What are popular job titles related to Remote Triaging jobs in Oregon?

For Remote Triaging jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Remote Triaging jobs?

Cities in Oregon with the most Remote Triaging job openings:

Infographic showing various Remote Triaging job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 13% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Licensed Professional Counselor - Telehealth Specialist

Easy Calming Mind Wellness Clinic

Hillsboro, OR โ€ข On-site, Remote

$100K - $105K/yr

Full-time

Medical, Retirement

Posted yesterday

New


Job description

Position Overview

We are seeking a dedicated Remote Licensed Professional Counselor to join the Easy Calming Mind Wellness Clinic team. This full-time position involves providing telehealth counseling services to individuals seeking support for mental health and wellness. Your expertise will play a crucial role in stabilizing the community by ensuring our participants have the necessary resources to enhance their overall wellbeing. By advocating for the rights and dignity of individuals, you will help guide them towards achieving their personal goals.

About the Organization

Easy Calming Mind Wellness Clinic, located in Hillsboro, Oregon, is dedicated to delivering high-quality mental health services in an inclusive and compassionate environment. We pride ourselves on our commitment to client-centered care, strengthening the community, and fostering a culture of professionalism and respect. Our approach integrates therapeutic practices that are tailored to the unique needs of each individual, marking us as leaders in telehealth solutions.

Work Environment

This position is conveniently remote, allowing you to leverage technology to provide support from your own space. Although you will be working independently, you will be part of a supportive and collaborative team of mental health professionals dedicated to making a positive impact. The nature of remote work requires you to be self-motivated and proficient in using digital communication tools, and you will have access to the necessary resources and training to excel in your role.

Key Responsibilities
  • Develop and maintain crisis alerts in collaboration with local county crisis services to ensure timely support for participants.
  • Coordinate and document transitions for hospital and inpatient services, working directly with hospital staff to facilitate discharges and smooth transitions back into outpatient care.
  • Utilize advanced crisis de-escalation skills to effectively support individuals in acute distress, acting as the Clinician of the Day and providing vital milieu support.
  • Conduct regular telehealth sessions, offering therapeutic interventions tailored to meet the unique needs and goals of your clients.
  • Maintain comprehensive documentation of all client interactions, ensuring compliance with organizational policies and state regulations.
  • Engage in regular consultations with team members to strategize care plans and share insights on complex cases.
Patient Population / Client Focus

You will engage with a diverse range of patients, including those coping with anxiety, depression, trauma, and other mental health challenges. By employing evidence-based therapeutic techniques, you will empower clients to navigate their healing journeys and promote their emotional resilience.

Qualifications
  • A Master's degree in Counseling, Social Work, Marriage and Family Therapy, or Mental Health Counseling from an accredited institution.
  • Possession of an active and valid professional license: Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Counselor (LPC).
  • Demonstrated ability to prioritize and manage multiple tasks in a high-volume clinical environment while maintaining exceptional service quality.
  • Strong motivational skills and a positive attitude that inspires enthusiasm among clients and peers.
Preferred Experience
  • Previous experience in a remote or telehealth counseling role is highly advantageous.
  • Proven track record in effectively triaging urgent cases and coordinating with interdisciplinary teams.
  • Familiarity with electronic health records (EHR) systems and telehealth platforms.
Compensation and Benefits

This position offers a competitive annual salary ranging from $100,000 to $105,000, depending on your caseload and level of experience. Beyond salary, we provide a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional development through workshops and continuing education.

Career Growth Opportunities

At Easy Calming Mind Wellness Clinic, we believe in investing in our employeesโ€™ growth. As a member of our team, you will have access to various professional development initiatives. We encourage you to pursue certifications and attend workshops that will enhance your skills, and there may be opportunities for advancement into leadership roles as the clinic grows.

Why Join Our Team

Joining Easy Calming Mind Wellness Clinic means becoming part of a team that is passionate about making a difference. You will have the chance to work alongside like-minded professionals committed to enriching the lives of their clients. By joining us, you not only contribute to the mental health wellbeing of individuals in our community but also enjoy the flexibility of a remote working environment, competitive compensation, and a supportive workplace culture.

Application Information

If you are ready to make a significant impact and grow your career as a Telehealth Professional Counselor, we invite you to apply today. Send your resume and a cover letter explaining your interest in this role and your relevant experience to our hiring team. We look forward to welcoming you to our innovative clinic!