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Remote Triage Jobs in Delaware (NOW HIRING)

Sodexo

Director of Business Solutions

Wilmington, DE · Remote

$226K - $236K/yr

... triage, and diving into product backlogs to ensure successful delivery, this role is for you. This is a remote opportunity with candidate residing in one of the following locations, Mid-Atlantic:

Sodexo

Director of Business Solutions

Wilmington, DE · Remote

$226K - $236K/yr

... triage, and diving into product backlogs to ensure successful delivery, this role is for you. This is a remote opportunity with candidate residing in one of the following locations, Mid-Atlantic:

Sodexo

Lead Business Technology Analyst

Wilmington, DE · Remote

This is a remote opportunity with candidate residing in one of the following locations, Mid ... Support Triage & Issue Tracking (25%) * Serve as a daily point of contact for triaging user issues ...

Sodexo

Lead Business Technology Analyst

Wilmington, DE · Remote

This is a remote opportunity with candidate residing in one of the following locations, Mid ... Support Triage & Issue Tracking (25%) * Serve as a daily point of contact for triaging user issues ...

All JobsRemote Triage JobsRemote Triage Jobs in Delaware

Remote Triage information

See Delaware salary details

$13

$31

$51

How much do remote triage jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote triage in Delaware is $31.63, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.11 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote triage roles often pay between $15 and $25 per hour, so earning $2000 weekly typically requires working around 80 hours at the higher end of this range. Increasing income may involve gaining relevant certifications, developing strong communication skills, and working multiple shifts or finding higher-paying opportunities within the field.

Is remote triaging legit?

Remote triaging is a legitimate job role that involves assessing and prioritizing patient or customer needs remotely, often using specialized software and communication tools. It typically requires relevant training or certifications and can be part-time or full-time employment, depending on the employer. As with any job opportunity, it is important to verify the employer's credibility to avoid scams.

What are the key skills and qualifications needed to thrive in the Remote Triage position, and why are they important?

To thrive as a Remote Triage professional, you need a solid understanding of medical terminology, clinical assessment protocols, and strong decision-making abilities, usually supported by a healthcare-related degree or certification. Experience with telehealth platforms, electronic health records (EHR), and secure communication systems is commonly required. Excellent communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure accurate patient assessment, effective remote coordination, and high-quality care delivery from a distance.

What is a Remote Triage job?

A Remote Triage job involves assessing and prioritizing incoming inquiries, such as medical cases or IT issues, to determine the urgency and appropriate next steps. Professionals in this role analyze symptoms, reports, or requests and direct them to the correct department or provide immediate guidance. These roles are common in healthcare, tech support, and emergency services, helping to streamline response times and improve efficiency. Strong communication, critical thinking, and problem-solving skills are essential for success in remote triage positions.

What does a typical day look like for someone in a Remote Triage role?

A typical day for a Remote Triage professional involves reviewing patient information, conducting virtual assessments via phone or video, and prioritizing cases according to urgency. You will interact with patients to gather symptoms, offer medical advice, and route them to the appropriate level of care or specialist as needed. Collaboration with healthcare providers and administrative teams is common to ensure seamless care coordination. The remote setting often allows for flexible scheduling, but it also demands strong organizational skills and the ability to manage multiple cases efficiently.

What is a remote triage?

A remote triage involves assessing and prioritizing patient or client needs from a remote location, often using phone, email, or online systems. It is commonly used in healthcare, customer support, and technical fields to determine the urgency of issues and direct appropriate responses, often requiring communication skills and familiarity with triage protocols.

How can I make 70000 a year working from home?

A remote triage role can pay around $70,000 annually, especially with experience, specialized skills, and certifications in healthcare or technical support. Achieving this salary often requires working full-time, demonstrating strong communication and problem-solving skills, and possibly handling high-volume or complex cases. Advancing in this field may involve gaining relevant certifications or additional training to increase earning potential.
What are popular job titles related to Remote Triage jobs in Delaware? For Remote Triage jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Triage jobs in Delaware look for? The top searched job categories for Remote Triage jobs in Delaware are:
What cities in Delaware are hiring for Remote Triage jobs? Cities in Delaware with the most Remote Triage job openings:
Remote Triage jobs near you
Infographic showing various Remote Triage job openings in Delaware as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $65,790 per year, or $31.6 per hour.
Remote Monitoring Center Specialist

Remote Monitoring Center Specialist

MODERNCONTROLS LLC.

New Castle, DE • Remote

$65K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Description

ModernControls is a leading provider of HVAC and building automation services for commercial facilities across Delaware, Pennsylvania, Maryland, and New Jersey. With over 200 employees and a fleet of 160 service vehicles, our team installs, maintains, and designs Building Automation and HVAC systems that help facility managers optimize building performance and control operating costs.


The Remote Monitoring Center (RMC) Specialist is responsible for the centralized monitoring, analysis, and support of Building Automation Systems (BAS) across multiple facilities. This role focuses on real-time alarm management, system optimization, and remote programming support using platforms from leading manufacturers such as Johnson Controls and Distech Controls. The ideal candidate will proactively identify system issues, implement programming changes, and contribute to the continuous growth and improvement of the remote monitoring department.


In this role, the RMC Specialist monitors BAS alarms and alerts in real time across multiple client sites, triaging and prioritizing them based on severity, impact, and system criticality. The position requires performing initial diagnostics to determine root causes of system issues, escalating critical alarms to field technicians or facility managers when necessary, and maintaining accurate alarm logs, incident reports, and resolution documentation. The specialist is also responsible for performing remote programming changes, system updates, and tuning across BAS platforms, including modifying control sequences, setpoints, schedules, and logic to optimize overall system performance. Additionally, the role supports commissioning activities by validating system functionality remotely and troubleshooting integration issues between HVAC, lighting, and other building systems.


A key component of the position involves system optimization and analytics, including analyzing system trends, energy usage, and performance data to identify opportunities for energy savings and operational improvements. The RMC Specialist implements continuous commissioning strategies to enhance efficiency and generates performance reports and dashboards for both internal teams and clients. The role also serves as a technical resource, providing remote assistance and guidance to clients, field technicians, and project teams, while clearly communicating system status updates and recommendations.

As part of a growing Remote Monitoring Center, the specialist contributes to the development of standard operating procedures, process improvements, and monitoring strategies. This includes supporting the onboarding and training of new team members and participating in the expansion of service offerings and the overall scaling of the monitoring center.

Requirements

Essential Functions & Responsibilities


 Alarm Monitoring & Response

  •  Monitor BAS alarms and alerts in real time across multiple client sites. 
  •  Triage and prioritize alarms based on severity, impact, and system criticality. 
  •  Perform initial diagnostics and determine root causes of system issues. 
  •  Escalate critical alarms to field technicians or facility managers as needed. 
  •  Maintain accurate alarm logs, incident reports, and resolution documentation. 


Remote System Programming & Support

  •  Perform remote programming changes, updates, and system tuning for BAS platforms. 
  •  Modify control sequences, setpoints, schedules, and logic to optimize performance. 
  • Support commissioning activities and validate system functionality remotely. 
  •  Troubleshoot integration issues between HVAC, lighting, and other building systems.

System Optimization & Analytics

  •  Analyze system trends, energy usage, and performance data. 
  •  Identify opportunities for energy savings and operational improvements. 
  •  Implement continuous commissioning strategies to enhance system efficiency. 
  •  Generate performance reports and dashboards for internal teams and clients. 


Customer & Internal Support

  •  Serve as a technical resource for clients, field technicians, and project teams. 
  •  Provide remote assistance and guidance during troubleshooting and maintenance. 
  •  Communicate system status updates and recommendations clearly and professionally. 


Department Growth & Development

  •  Assist in developing standard operating procedures (SOPs) for the RMC. 
  •  Contribute to process improvements, automation tools, and monitoring strategies. 
  •  Support onboarding and training of new team members. 
  •  Participate in expanding service offerings and scaling the monitoring center. 


Required Qualifications

  •  Associate's or Bachelor's degree in Engineering, HVAC, Building Automation, or related field (or equivalent experience).        
  •  5+ years of experience with Building Automation Systems. 
  •  Hands-on experience with Johnson Controls (e.g., Metasys) and/or Distech Controls (e.g., Eclypse, Niagara-   based systems). 
  •  Strong understanding of HVAC systems, controls logic, and networked systems. 
  •  Experience with BAS programming, graphics, and alarm configuration. 
  •  Ability to interpret control drawings, sequences of operation, and system schematics. 


Preferred Qualifications

  •  Experience with Niagara Framework (e.g., N4 certification). 
  •  Knowledge of BACnet, Modbus, and other communication protocols. 
  •  Familiarity with energy management and analytics tools. 
  •  Prior experience in a remote operations or monitoring center environment. 


Key Skills & Competencies

  •  Strong analytical and troubleshooting skills 
  •  Attention to detail and situational awareness 
  •  Effective written and verbal communication 
  •  Ability to multitask and prioritize in a fast-paced environment 
  •  Self-motivated with a focus on continuous improvement 


Work Environment

  •  Remote or hybrid work environment with potential shift coverage (including evenings/weekends if required). 
  •  Fast-paced, technology-driven operations center. 
  •  Collaboration with distributed teams across multiple locations. 

Benefits

  • 100% Company paid Health insurance
  • 401(k) Safe Harbor retirement plan with company match 
  • 3 weeks paid time off   
  • Dental & Vision insurance
  • Health savings account with company contribution 
  • Employer Paid Life insurance ($50,000)
  • Tuition reimbursement
  • Short & Long Term Disability Insurance



We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.We believe that the Service we provide, the Technology we offer and the Craftmanship we stand behind are the pillars that define us.


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