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Remote Transcription Jobs in Raleigh, NC (NOW HIRING)

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Remote Transcription information

See Raleigh, NC salary details

$13

$21

$27

How much do remote transcription jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote transcription in Raleigh, NC is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote transcriptionist, and why are they important?

To thrive as a Remote Transcriptionist, you need excellent listening skills, fast and accurate typing abilities, and a strong command of grammar and spelling, often supported by a high school diploma or equivalent. Familiarity with transcription software, foot pedals, and word processing tools is typically required. Attention to detail, time management, and strong self-motivation are crucial soft skills in this role. These capabilities ensure accurate and timely delivery of transcribed documents, meeting client expectations in a remote work environment.

What is the difference between Remote Transcription vs Medical Transcription?

AspectRemote TranscriptionMedical Transcription
CredentialsTyping skills, good listening, and grammarMedical terminology knowledge, certification often preferred
Work EnvironmentHome-based, flexible hoursHome-based or office, often with specialized equipment
Industry UsageVarious industries including legal, business, mediaHealthcare and medical industry
Common Search IntentGeneral transcription jobs, remote transcriptionMedical transcription jobs, healthcare transcription

Remote Transcription and Medical Transcription share similarities like remote work and transcription skills, but Medical Transcription requires medical terminology knowledge and certifications. Remote Transcription covers a broader range of industries, while Medical Transcription is specialized for healthcare. Understanding these differences helps job seekers find roles aligned with their skills and interests.

How do I start transcribing at home?

To start a remote transcription job, you should develop strong listening and typing skills, familiarize yourself with transcription software and tools, and create a quiet workspace. Many employers require a transcription test or certification, and consistent practice helps improve accuracy and speed for remote transcription work.

What are remote transcription jobs?

Remote transcription jobs allow you to work from home to type and transcribe content from audio or video recordings. As a transcriptionist, you typically work with medical or legal documents or provide captioning services for film or TV shows. In any case, your responsibilities entail work quickly enough to keep up with your assignments. Remote transcription jobs require speed and accuracy, with most employers insisting on at least a 98% accuracy rate when you transcribe content. Depending on the specifics of the job, you may need to perform additional duties. For example, medical transcriptionists must maintain a high level of proficiency with all types of medical terminology, including new products, treatments, and conditions.

What are some common challenges faced by remote transcriptionists, and how can they be overcome?

Remote transcriptionists often encounter challenges such as managing background noise, maintaining focus during long audio files, and dealing with unclear or accented speech. To overcome these, it's helpful to invest in quality headphones, create a dedicated and quiet workspace, and use transcription software with playback controls. Additionally, developing strong time management habits and regularly taking breaks can help maintain accuracy and prevent fatigue.

What is remote transcription?

Remote transcription involves listening to audio or video recordings and converting the spoken words into written text, all while working from a location outside of a traditional office setting. This role is commonly used in fields such as healthcare, legal, business, and media to create written records of meetings, interviews, or medical notes. Remote transcriptionists typically need strong listening skills, attention to detail, and fast, accurate typing abilities. Many positions are freelance or contract-based, offering flexibility in work hours and location. Some employers may require specialized knowledge or certification, especially for medical or legal transcription.

Are remote transcription jobs legit?

Remote transcription jobs are legitimate opportunities that involve converting audio or video recordings into written text. They often require good listening skills, attention to detail, and the use of transcription software; reputable companies typically provide clear instructions and fair pay. However, job seekers should be cautious of scams and verify the legitimacy of employers before committing time or resources.
More about Remote Transcription jobs
What are the most commonly searched types of Transcription jobs in Raleigh, NC? The most popular types of Transcription jobs in Raleigh, NC are:
What are popular job titles related to Remote Transcription jobs in Raleigh, NC? For Remote Transcription jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Transcription jobs in Raleigh, NC look for? The top searched job categories for Remote Transcription jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Transcription jobs? Cities near Raleigh, NC with the most Remote Transcription job openings:
Remote Transcription jobs near you
Infographic showing various Remote Transcription job openings in Raleigh, NC as of August 2026, with employment types broken down into 64% Full Time, 24% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,750 per year, or $22 per hour.

Customer Service Representative

BridgePoint Works

Raleigh, NC • Remote

$21 - $29/hr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Customer Service Representative (Remote USA) | $21-$29 per Hour

Are You a Customer Champion?

At Bridgepoint Works, we take pride in exceptional service and seamless client experiences. If you're someone who thrives on helping others, solving problems, and creating positive interactions, then this is the role for you!

As a Customer Service Representative, you'll be the first point of contact for our clients, ensuring they receive top-notch support and solutions. You'll play a key role in maintaining our reputation for excellence while working remotely from anywhere in the USA.

This role offers a competitive pay range of $21-$29 per hour and a chance to grow within a thriving company.

Why Bridgepoint Works?

Were a large-scale civil engineering company committed to innovation, excellence, and community impact. But what truly sets us apart is our people-first culture. We believe in empowering our employees, providing them with career growth opportunities, and creating an environment where everyone's contributions matter.

As a Customer Service Representative, you'll be a vital part of our success ensuring our clients receive the best possible experience when working with us.

What You'll Be Doing

  • Respond to customer inquiries via phone, email, and chat with professionalism and efficiency.
  • Troubleshoot and resolve client issues, providing clear and effective solutions.

  • Maintain accurate records of customer interactions in our CRM system.

  • Collaborate with internal teams to ensure seamless service delivery.

  • Proactively identify customer needs and recommend helpful solutions.

  • Stay up to date on company services to provide accurate and insightful assistance.

  • Represent Bridgepoint Works with empathy, enthusiasm, and expertise.

What We're Looking For

Were looking for empathetic problem-solvers who can handle multiple conversations at once while maintaining a positive and professional tone. If you're passionate about helping people and creating seamless customer experiences, we want to hear from you!

Must-Haves:

  • 2+ years of experience in customer service or a related role.

  • Excellent communication skills both written and verbal.

  • Ability to handle multiple tasks while maintaining attention to detail.

  • Strong problem-solving skills and a customer-first mindset.

  • Tech-savvy with the ability to learn and use CRM and support tools.

  • Self-motivated and able to work effectively in a remote environment.

Nice-to-Haves:

  • Experience in engineering, construction, or infrastructure-related industries.

  • Familiarity with CRM platforms, help desk software, or ticketing systems.

  • Previous experience in a high-volume support environment.

What's In It for You?

  • Competitive pay $21-$29 per hour.

  • 100% remote Work from anywhere in the USA.

  • Career growth opportunities We promote from within and invest in our team.

  • Collaborative culture Join a supportive team that values your work.

  • Comprehensive benefits Health, dental, vision, and more.

  • Paid time off Because work-life balance matters.

Ready to Make a Difference? Apply Now!

If you love helping people, solving problems, and making a real impact, this is your chance. Apply today and join Bridgepoint Works as our next Customer Service Representative!

Apply