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Remote Transcription Jobs in Boca Raton, FL (NOW HIRING)

Remote Customer Solutions Representative

Plantation, FL · On-site +1

$15.25 - $20.75/hr

Remote Customer Solutions Representative Location : "Work at Home Employment Type: Full-time Supporting: Telecom Sales and Service About Us We're the largest minority-owned CX provider, delivering ...

Description Become a Medical Scribe First Scribe-X offers unparalleled clinical experience and preparation for medical school. * Work from home and gain clinical experience! * Receive extensive paid ...

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Remote Transcription information

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How much do remote transcription jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote transcription in Boca Raton, FL is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote transcriptionist, and why are they important?

To thrive as a Remote Transcriptionist, you need excellent listening skills, fast and accurate typing abilities, and a strong command of grammar and spelling, often supported by a high school diploma or equivalent. Familiarity with transcription software, foot pedals, and word processing tools is typically required. Attention to detail, time management, and strong self-motivation are crucial soft skills in this role. These capabilities ensure accurate and timely delivery of transcribed documents, meeting client expectations in a remote work environment.

What is the difference between Remote Transcription vs Medical Transcription?

AspectRemote TranscriptionMedical Transcription
CredentialsTyping skills, good listening, and grammarMedical terminology knowledge, certification often preferred
Work EnvironmentHome-based, flexible hoursHome-based or office, often with specialized equipment
Industry UsageVarious industries including legal, business, mediaHealthcare and medical industry
Common Search IntentGeneral transcription jobs, remote transcriptionMedical transcription jobs, healthcare transcription

Remote Transcription and Medical Transcription share similarities like remote work and transcription skills, but Medical Transcription requires medical terminology knowledge and certifications. Remote Transcription covers a broader range of industries, while Medical Transcription is specialized for healthcare. Understanding these differences helps job seekers find roles aligned with their skills and interests.

How do I start transcribing at home?

To start a remote transcription job, you should develop strong listening and typing skills, familiarize yourself with transcription software and tools, and create a quiet workspace. Many employers require a transcription test or certification, and consistent practice helps improve accuracy and speed for remote transcription work.

What are remote transcription jobs?

Remote transcription jobs allow you to work from home to type and transcribe content from audio or video recordings. As a transcriptionist, you typically work with medical or legal documents or provide captioning services for film or TV shows. In any case, your responsibilities entail work quickly enough to keep up with your assignments. Remote transcription jobs require speed and accuracy, with most employers insisting on at least a 98% accuracy rate when you transcribe content. Depending on the specifics of the job, you may need to perform additional duties. For example, medical transcriptionists must maintain a high level of proficiency with all types of medical terminology, including new products, treatments, and conditions.

What are some common challenges faced by remote transcriptionists, and how can they be overcome?

Remote transcriptionists often encounter challenges such as managing background noise, maintaining focus during long audio files, and dealing with unclear or accented speech. To overcome these, it's helpful to invest in quality headphones, create a dedicated and quiet workspace, and use transcription software with playback controls. Additionally, developing strong time management habits and regularly taking breaks can help maintain accuracy and prevent fatigue.

What is remote transcription?

Remote transcription involves listening to audio or video recordings and converting the spoken words into written text, all while working from a location outside of a traditional office setting. This role is commonly used in fields such as healthcare, legal, business, and media to create written records of meetings, interviews, or medical notes. Remote transcriptionists typically need strong listening skills, attention to detail, and fast, accurate typing abilities. Many positions are freelance or contract-based, offering flexibility in work hours and location. Some employers may require specialized knowledge or certification, especially for medical or legal transcription.

Are remote transcription jobs legit?

Remote transcription jobs are legitimate opportunities that involve converting audio or video recordings into written text. They often require good listening skills, attention to detail, and the use of transcription software; reputable companies typically provide clear instructions and fair pay. However, job seekers should be cautious of scams and verify the legitimacy of employers before committing time or resources.
What are popular job titles related to Remote Transcription jobs in Boca Raton, FL? For Remote Transcription jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Transcription jobs in Boca Raton, FL look for? The top searched job categories for Remote Transcription jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Transcription jobs? Cities near Boca Raton, FL with the most Remote Transcription job openings:
Infographic showing various Remote Transcription job openings in Boca Raton, FL as of August 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 100% Remote job distribution, with an average salary of $44,665 per year, or $21.5 per hour.

Remote Customer Solutions Representative

Alorica

Plantation, FL • Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

43rd of 71 rated call and contact centers


Job description

Remote Customer Solutions Representative

Location: "Work at Home 

Employment Type: Full-time 

Supporting:  Telecom Sales and Service

About Us

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like

As an Inbound Customer Solutions Representative, you will be the first point of contact for customers seeking assistance with their wireless or telecom services. In this role, you will deliver exceptional customer support by answering incoming calls, resolving inquiries, and providing solutions with empathy and professionalism. You will be assisting customers with a wide range of technical and service related concerns, including issues with calling, texting, network connectivity, slow data, and 5G home internet devices.

Key Responsibilities

  • Provide outstanding customer service by responding to inbound calls, assisting with questions regarding service plans, upgrades, added services, and billing. 
  • Take full ownership of issue resolution while maintaining a professional and positive attitude. 
  • Perform troubleshooting for mobile devices and networking issues
  • Act as an advocate for the customer by listening carefully, showing compassion, and working to resolve concerns with patience and understanding.
  • Effectively de-escalate challenging situations while maintaining a calm and positive demeanor.
  • identify sales opportunities to enhance customer accounts through additional products or services that enhance the customer experience
  • Work collaboratively within a supportive and engaging call center team environment.
  • Success in this role requires customer focus, technical aptitude, multitasking ability, problem solving skills, processing accuracy, and adherence to quality and security standards. 

Qualifications: 

  • Candidates must be at least 18 years old, possess a high school diploma or equivalent
  • This role requires strong computer literacy, the ability to navigate multiple systems at once
  • A passion for helping people and creating a positive customer experience.
  • Prior customer service or contact center experience, along with familiarity with telecom products, billing systems, and mobile operating systems, is preferred.
  • Strong communication and active listening skills.
  • Demonstrate punctuality and reliability, and maintain flexibility to work various shifts including evenings, weekends, and holidays. 
 
What'll Set You Up for Success

 

 
Required:
  • High school diploma or GEDin hand for upload verification at time of interview
  • 6+ months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

 
For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6+ months
  • Must have relevant industry/program experience

 
Location Note: We are only considering candidates and hiring for this position in the following states:  Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

 

 
Why Alorica?

 
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

 

 
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.

 

 
What We Offer:
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

 
Our Values

 
Bold - We challenge conventions and take smart risks 
Relentless - We deliver results, no matter what it takes 
Connected - We work as One Alorica because we're stronger together 
True - We show up as our authentic selves, every single day

 
Ready to Join Us?

 
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

 
Apply Today!

 
Equal Opportunity Employer - Veterans/Disabled

 
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

 
#AloricaJobs #CallCenter #CustomerServiceJobs

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