Customer Support Lead
$18 - $25/hr
Training & development Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA) Monmouth Cards is a fast-growing sports trading card company with both in-store ...
Customer Support Lead
$18 - $25/hr
Training & development Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA) Monmouth Cards is a fast-growing sports trading card company with both in-store ...
Customer Support Lead
Neptune City, NJ · Remote
$18 - $25/hr
Training & development Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA) Monmouth Cards is a fast-growing sports trading card company with both in-store ...
Quick apply
Customer Support Lead
Neptune City, NJ · Remote
$18 - $25/hr
Training & development Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA) Monmouth Cards is a fast-growing sports trading card company with both in-store ...
Customer Support Agent
$21/hr
... trading card app, and Triumph Arcade, our real-money gaming platform. You'll own the user ... This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels ...
Customer Support Agent
$21/hr
... trading card app, and Triumph Arcade, our real-money gaming platform. You'll own the user ... This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels ...
Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Quick apply
Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Director, Card Operations
Los Angeles, CA · On-site +1
Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Director, Card Operations
Los Angeles, CA · On-site +1
Remote (Las Vegas or California preferred) Reports To: VP, Strategy and Operations The Company ... In stores, practices and service centers across the country, Sunbit provides a fast, fair pay ...
Manager, Software Engineering (Card Platform)
$204K - $264K/yr
Consumers can spend with confidence at any merchant, in-store or online, and know they will be ... The majority of our roles are remote and you can work almost anywhere within the country of ...
Manager, Software Engineering (Card Platform)
$204K - $264K/yr
Consumers can spend with confidence at any merchant, in-store or online, and know they will be ... The majority of our roles are remote and you can work almost anywhere within the country of ...
... and trade-offs * You will support the operations and availability of your team's artifacts by ... The majority of our roles are remote and you can work almost anywhere within the country of ...
... and trade-offs * You will support the operations and availability of your team's artifacts by ... The majority of our roles are remote and you can work almost anywhere within the country of ...
Director, Business Development (In Store & Card-Linked Offers) - Capital One Ad Solutions (Remote)
Richmond, VA · On-site +1
Director, Business Development (In Store & Card-Linked Offers) - Capital One Ad Solutions (Remote) Capital One Ad Solutions is looking for a Director, Business Development (In Store) to join the ...
Director, Business Development (In Store & Card-Linked Offers) - Capital One Ad Solutions (Remote)
Richmond, VA · On-site +1
Director, Business Development (In Store & Card-Linked Offers) - Capital One Ad Solutions (Remote) Capital One Ad Solutions is looking for a Director, Business Development (In Store) to join the ...
... Remote. Low Latency Network Engineer Responsibilities: - Day to day support of network and ... store-and-forward switching and cut-through switching. - Experience with packet sniffing ...
... Remote. Low Latency Network Engineer Responsibilities: - Day to day support of network and ... store-and-forward switching and cut-through switching. - Experience with packet sniffing ...
Remote Office/Personal Assistant (Fully Remote)
$800 - $1.1K/wk
Review and pay bills by credit card and ACH from different accounts and save confirmations ... Familiarity with the construction industry, or trades such as plumbing or HVAC preferred but not ...
Remote Office/Personal Assistant (Fully Remote)
$800 - $1.1K/wk
Review and pay bills by credit card and ACH from different accounts and save confirmations ... Familiarity with the construction industry, or trades such as plumbing or HVAC preferred but not ...
... remote roll-up trailer doors MINIMUM REQUIREMENTS: * Valid Class A CDL & current DOT medical card ... Imperial Trading Co., LLC's hiring and employment practices are based on job qualifications ...
... remote roll-up trailer doors MINIMUM REQUIREMENTS: * Valid Class A CDL & current DOT medical card ... Imperial Trading Co., LLC's hiring and employment practices are based on job qualifications ...
This is a remote position. Open Position: Affiliate Referral Partner - Trade Association ... Gift Card Processing, Electronic Check Acceptance, Wireless Processing, EMV, Apple Pay, NFC, ...
This is a remote position. Open Position: Affiliate Referral Partner - Trade Association ... Gift Card Processing, Electronic Check Acceptance, Wireless Processing, EMV, Apple Pay, NFC, ...
Regional Sales Manager - REMOTE
Chicago, IL · On-site +1
Trade Spend Management: Manage the trade spend budget to ensure ROI, overseeing deductions, and ... In-Store Execution: Maintain a strong in-person presence in the market, conducting store audits to ...
Regional Sales Manager - REMOTE
Chicago, IL · On-site +1
Trade Spend Management: Manage the trade spend budget to ensure ROI, overseeing deductions, and ... In-Store Execution: Maintain a strong in-person presence in the market, conducting store audits to ...
Sr. Manager, Credit Risk Analytics - Credit Card
$190K - $230K/yr
Design and evaluate A/B tests, with a strong understanding of risk-return trade-offs. * Identify ... Ability to work productively in a remote/in-person hybrid working environment Resources to help you ...
Sr. Manager, Credit Risk Analytics - Credit Card
$190K - $230K/yr
Design and evaluate A/B tests, with a strong understanding of risk-return trade-offs. * Identify ... Ability to work productively in a remote/in-person hybrid working environment Resources to help you ...
Senior Analyst, Real Estate Market Research
Dublin, CA · On-site +1
$77K - $117K/yr
... and proposed stores. Prepare demographic, competitor, and other related analyses. Define trade ... remote as well as periodic travel and attendance at site tours and industry conferences. • ...
Senior Analyst, Real Estate Market Research
Dublin, CA · On-site +1
$77K - $117K/yr
... and proposed stores. Prepare demographic, competitor, and other related analyses. Define trade ... remote as well as periodic travel and attendance at site tours and industry conferences. • ...
$126K - $166K/yr
Capital Markets Experience - understanding of front / middle office workflows and trading * Low ... Experience w/ low level network card APIs (IB Verbs, SF EF_VI) a plus * Git source control ...
$126K - $166K/yr
Capital Markets Experience - understanding of front / middle office workflows and trading * Low ... Experience w/ low level network card APIs (IB Verbs, SF EF_VI) a plus * Git source control ...
Sr. Manager, Credit Risk Analytics - Credit Card
Charleston, WV · Remote
$190K - $230K/yr
Design and evaluate A/B tests, with a strong understanding of risk-return trade-offs. * Identify ... Ability to work productively in a remote/in-person hybrid working environment Resources to help you ...
Quick apply
Sr. Manager, Credit Risk Analytics - Credit Card
Charleston, WV · Remote
$190K - $230K/yr
Design and evaluate A/B tests, with a strong understanding of risk-return trade-offs. * Identify ... Ability to work productively in a remote/in-person hybrid working environment Resources to help you ...
Senior Software Engineering Manager, Credit Card
New York, NY · On-site +1
$195K - $300K/yr
As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach ... Employees who do not live near one of our hubs are part of our remote workforce. At Gemini, we ...
Senior Software Engineering Manager, Credit Card
New York, NY · On-site +1
$195K - $300K/yr
As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach ... Employees who do not live near one of our hubs are part of our remote workforce. At Gemini, we ...
MANAGER, STORE FACILITIES STATUS: NON-EXEMPT Summary Boot Barn is where community comes first. We ... Develop and maintain strong partnerships with vendors and contractors across key trades, including ...
MANAGER, STORE FACILITIES STATUS: NON-EXEMPT Summary Boot Barn is where community comes first. We ... Develop and maintain strong partnerships with vendors and contractors across key trades, including ...
Remote Trading Card Stores information
What cities are hiring for Remote Trading Card Stores jobs? Cities with the most Remote Trading Card Stores job openings:
What are the most commonly searched types of Trading Card Stores jobs? The most popular types of Trading Card Stores jobs are:
What states have the most Remote Trading Card Stores jobs? States with the most job openings for Remote Trading Card Stores jobs include:
$18 - $25/hr
Part-time
Medical, Dental, Vision, PTO
Posted 6 days ago
Job description
Benefits:
Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA)
Monmouth Cards is a fast-growing sports trading card company with both in-store and online operations. We serve customers across our retail stores, e-commerce website, live selling platforms, and marketplace channels. We're looking for a Customer Support Lead to help oversee our customer service function, manage escalated customer issues, support our current customer service team, and ensure customers receive timely, accurate, and professional support.
Key Details:
What You'll Do
Customer Support & Communication
Team Oversight & Escalations
Chargebacks, Fraud & Shipping Investigations
Reviews & Customer Experience
Tools & Systems You'll Use
Qualifications and Skills:
Preferred Experience:
If you're looking for a hands-on role in a growing and exciting business, apply today and become part of the Monmouth Cards team!
This is a remote position.
Compensation: $18.00 - $25.00 per hour
Monmouth Cards is one of the fastest-growing names in trading cards and collectibles. We sell across multiple retail locations in NJ, CT, and MA, online through our own store and major marketplaces, and live every week through streaming - meeting collectors wherever they are in the hobby, from first packs to high-end slabs.
What sets us apart is how we operate. We move fast, sweat the details, and treat product knowledge and customer experience as the whole job, not an afterthought. Our team is made up of people who actually care about the hobby and bring real energy to every break, sale, and store visit.
We're at a stage where the work is varied, the pace is quick, and the people who lean in get to grow with us. If you want to be part of building something real in the card space - not just clock in - you'll fit right in here.
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Company parties
- Flexible schedule
- Training & development
Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA)
Monmouth Cards is a fast-growing sports trading card company with both in-store and online operations. We serve customers across our retail stores, e-commerce website, live selling platforms, and marketplace channels. We're looking for a Customer Support Lead to help oversee our customer service function, manage escalated customer issues, support our current customer service team, and ensure customers receive timely, accurate, and professional support.
Key Details:
- Type: Part-time (potential for transition to full-time)
- Location: Remote / Hybrid (NJ, NY, CT, or MA required)
- Hours: Starting at 25 hours/week, with potential to grow to 40 hours
What You'll Do
Customer Support & Communication
- Handle inbound customer phone calls via RingCentral
- Respond to customer inquiries across email, Zendesk, SMS, Meta, Walmart Customer Messaging, and other messaging channels
- De-escalate frustrated customers and provide clear, professional resolutions
- Follow up with customers on delayed, unresolved, or sensitive issues
- Maintain strong communication across all customer-facing channels
- Ensure customers receive accurate updates regarding orders, shipping, refunds, returns, and product concerns
Team Oversight & Escalations
- Oversee the current customer service team's daily support flow
- Review escalated cases and help determine the proper resolution
- Approve or deny refunds, replacements, credits, or exceptions based on company policy
- Ensure the customer service team is following internal policies and procedures
- Identify mistakes, inconsistencies, or gaps in customer communication
- Guide the team on how to handle difficult or unusual cases
- Help keep ticket queues clean, organized, and up to date
Chargebacks, Fraud & Shipping Investigations
- Investigate customer chargebacks and gather supporting evidence
- Review fraud indicators before high-risk orders are shipped
- Help confirm customer identity or order legitimacy when needed
- Monitor suspicious orders or potential false information
- Assist with UPS, USPS, and carrier investigations when packages are missing, misdelivered, or delayed
- Help document findings and next steps for disputes, claims, or internal review
Reviews & Customer Experience
- Assist with Google Review responses and customer follow-up
- Help encourage satisfied customers to share positive experiences
- Ensure public-facing responses are professional, accurate, and aligned with the company's tone
- Protect the customer experience while also protecting the company from unnecessary losses or policy exceptions
Tools & Systems You'll Use
- RingCentral
- Zendesk
- Klaviyo SMS
- Meta messaging platforms
- Walmart Customer Messaging
- Google Reviews
- Shopify
- Carrier tracking and claims tools
- Internal communication tools
Qualifications and Skills:
- Strong written and verbal communication skills
- Comfortably handle phone, email, and messaging support simultaneously
- Highly organized and detail-oriented
- Able to take ownership and follow through without reminders
- Comfortable switching between multiple tools and platforms
- Reliable and consistent with response times
Preferred Experience:
- Customer support, customer success, or customer operations experience
- Experience with Zendesk, RingCentral, Shopify, Klaviyo, or similar tools
- E-commerce or retail experience
- Experience handling chargebacks, fraud review, shipping claims, or order investigations
- Familiarity with sports cards, collectibles, or hobby retail is a plus but not required
If you're looking for a hands-on role in a growing and exciting business, apply today and become part of the Monmouth Cards team!
This is a remote position.
Compensation: $18.00 - $25.00 per hour
Monmouth Cards is one of the fastest-growing names in trading cards and collectibles. We sell across multiple retail locations in NJ, CT, and MA, online through our own store and major marketplaces, and live every week through streaming - meeting collectors wherever they are in the hobby, from first packs to high-end slabs.
What sets us apart is how we operate. We move fast, sweat the details, and treat product knowledge and customer experience as the whole job, not an afterthought. Our team is made up of people who actually care about the hobby and bring real energy to every break, sale, and store visit.
We're at a stage where the work is varied, the pace is quick, and the people who lean in get to grow with us. If you want to be part of building something real in the card space - not just clock in - you'll fit right in here.