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Remote Ticketing Jobs in Union, NJ (NOW HIRING)

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

... ticketing system and where appropriate our knowledgebase system. • Identify and learn appropriate software and hardware used and supported by the organization. • Perform remote fixes at the ...

TixTrack

Sr. Platform Engineer (Remote - US)

Manhattan, NY · On-site +1

$115K - $157K/yr

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...

TixTrack

Sr. Software Engineer II (Remote - US)

Manhattan, NY · On-site +1

$134K - $177K/yr

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...

Mondo

Vice President, Client Experience

Manhattan, NY · Remote

$200K - $250K/yr

Remote with 20-25% travel; Eastern Time preferred Start Date Is: ASAP Duration: Permanent ... Evaluate and improve help centers, ticketing, troubleshooting, customer workflows, and self-service ...

TLA Tech

Senior IT Administrator

New York, NY · Remote

$94K - $127K/yr

Remote, USA About Syllo Syllo is defining the Litigation AI category. We are the first unified ... Implement and manage AI-driven workflows to automate ticketing, self-service support, and issue ...

KJ Technology

Project Engineer

New York, NY · On-site +1

Experience working with an IT Service Ticketing system such as ConnectWise Manage or similar. * Experience working with an IT Remote Monitoring and Management system such as ConnectWise Automate or ...

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Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are popular job titles related to Remote Ticketing jobs in Union, NJ?

For Remote Ticketing jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Union, NJ look for?

The top searched job categories for Remote Ticketing jobs in Union, NJ are:

What cities near Union, NJ are hiring for Remote Ticketing jobs?

Cities near Union, NJ with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Union, NJ as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution.

Desktop Engineer [3rd shift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote

STI

Newark, NJ • On-site, Remote

Full-time

Re-posted 13 days ago

Job description

Desktop Engineer for the 3rd shift
NEWARK, NJ/REMOTE
initially onsite for one month and will be 100% remote after that
7+ Months
Description:
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
• Utilize ticketing system to track email submissions and managing phone support efforts.
• Manage Windows Active Directory and Exchange.
• Work closely with other IT employees on system maintenance and configuration projects.
• Work closely with other employees on interdepartmental projects.
• Maintain accurate asset management records.
• Work with vendors and manufacturers

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