Remote Ticketing Jobs in Mississippi (NOW HIRING)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

The Senior Data Analyst will help shape the future of employer services, with a focus on HR compliance and outsourcing. You will help develop and implement data-driven solutions that ensure strategic decision-making and drive business growth. We are looking for an experienced and motivated Senior Data Analyst with technical expertise, business insight, and a proactive mindset to solving problems. The Senior Data Analyst will manage various projects, work cross-functionally, and drive results in a dynamic environment.

What you\'ll be doing:

• Execute tasks assigned through the Data Services ticketing system, ensuring Service level agreement adherence and process compliance.
• Follow established processes to ensure consistent execution across tasks.
• Mentor team members on best practices, prioritization, and issue resolution.
• Review peer deliverables for accuracy, performance, and adherence to data governance standards before production deployment.
• Support data mapping, customer account data gathering, and technical documentation for integrations
• Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across multiple products.
• Influence strategies related to system upgrades, account migrations, data ingestion, and API/connectors
• Provide occasional weekend support for software upgrades, database patching, and regression testing.
• You will report to the Manager of Data Services

Qualifications

• Minimum 6 years of experience in database and application development.
• Bachelor\'s Degree in Computer Science, Information Systems, Data Analytics, or related field.
• Advanced proficiency in SQL, with a focus on performance optimization.
• Experience troubleshooting SSIS packages.
• Experience in data visualization and reporting using tools like Power BI.
• Hands-on experience with Microsoft SQL Server.
• Experience with data modeling principles.
• Proficiency in scripting languages such as Python or PowerShell.
• Experience collaborating across cross-functional teams
• Experience developing data solutions

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

At Experian, our people and culture set us apart. We\'re deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World\'s Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

Employee Status: Regular

Role Type: Home

Job Posting - Salary Range: $89,865 - $155,767

Department: Analytics

Flexible Time Off: 15 Days

Schedule: Full Time

Shift: Day Shift