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Remote Ticketing Jobs in Illinois (NOW HIRING)

Ventrata

Sales Manager US - Resorts

Chicago, IL · On-site +1

From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...

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Ventrata

Sales Manager US - Resorts

Chicago, IL · On-site +1

From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...

New

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Experience using enterprise ticketing system (ServiceNow) * Knowledge of AV solutions * Experience ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Experience using enterprise ticketing system (ServiceNow) * Knowledge of AV solutions * Experience ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Experience using enterprise ticketing system (ServiceNow) * Knowledge of AV solutions * Experience ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Experience using enterprise ticketing system (ServiceNow) * Knowledge of AV solutions * Experience ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Experience using enterprise ticketing system (ServiceNow) * Knowledge of AV solutions * Experience ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Experience using enterprise ticketing system (ServiceNow) * Knowledge of AV solutions * Experience ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · Remote

This is a remote role that requires up to 40% travel. * Preferred candidates must reside in one of ... Monitor and respond to issues via our helpdesk ticketing system (Fresh Service). * Proactively and ...

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in Illinois

Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Illinois? The most popular types of Ticketing jobs in Illinois are:
What are popular job titles related to Remote Ticketing jobs in Illinois? For Remote Ticketing jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in Illinois look for? The top searched job categories for Remote Ticketing jobs in Illinois are:
What cities in Illinois are hiring for Remote Ticketing jobs? Cities in Illinois with the most Remote Ticketing job openings:
Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Illinois as of July 2026, with employment types broken down into 89% Full Time, 5% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

Sales Manager US - Attractions, Tours and Sightseeing (ATS)

Ventrata

Elk Grove Village, IL • On-site, Remote

Full-time

Re-posted 4 days ago

Job description

Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and sightseeing activities to create memorable experiences.
Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we're expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.
Be a part of something extraordinary, where your ideas and contributions truly matter. Let's shape the future of travel together.
About the role
Ventrata is excited to announce we are recruiting a skilled, US-based Sales Manager with a love of tours and attractions to drive new sales growth in the Americas. Our product is changing the way tours and tickets are sold across the planet.
This rewarding new role will be integral to our growth trajectory. If you're excited about working in a fast-growth, scale-up environment with cutting-edge products that remove operational friction and maximize revenue opportunities in the leisure and tourism industries, then this is the role for you.
The role is remote and will be based in North America. For consideration, it's expected that you are based in and able to work during the office hours of the target region. Additionally, you will be traveling for prospective customer visits or to conferences and events.
Key Information
Location: US
Duration: Full-time
Must have: A proven track record in a related revenue-generating role within the ticketing or travel-tech industry. Direct experience working with (or for) major Attractions, Tours or Sightseeing operators is essential; you should speak the language of our clients fluently and understand their unique technical and operational pain points.
Key Responsibilities:
  • Sales Targets and Growth: Responsible for the delivery of net new business and client wins.
  • Deliver against business targets and objectives
  • Management of the sales process end-to-end in your assigned territory. Identifying opportunities in the market to position the product effectively and enhance the value proposition to your target market
  • Client Success and Relationship Management: Building and maintaining strong, long-lasting customer relationships. Ensuring that client success is integrated into the sales process from the first point of contact.
  • Collaboration with Sales Support Functions: Liaise with marketing, technical resources, and sales operations to ensure a unified and strategic sales approach.
  • Market Analysis and Strategy: Analyse regional market trends and discover new growth opportunities. Communicate closely with marketing and product management to create strategies to drive sales.
  • Reporting and Forecasting: Provide timely revenue projections to management and deliver a predictable pipeline to drive forecast accuracy.

Requirements
  • Can demonstrate a history of achieving quotas of $600k+ selling into enterprise markets within the travel/ticketing industry, with a focus on attractions, tours, and sightseeing.
  • Native English speaker or at least 5 years selling in native English-speaking markets (C1 as a minimum).
  • Fluency in Spanish a plus, not a requirement.
  • Must reside within the continental US or Canada.
  • Willing and able to travel regularly to potential client sites and trade shows.
  • Current passport and able to travel internationally infrequently.
  • Direct experience working with attractions.
  • Sales account planning skills and the patience to deliver against the plan.
  • Display creative and analytical problem-solving skills with an unrelenting passion for achieving revenue targets.
  • Strong interpersonal skills.
  • Be a self-starter who is comfortable working remotely and can manage their time and pipeline.

Benefits
  • We are fairly informal about working hours. We want to make sure you like your job and want to go an extra mile for us.
  • Unlimited paid holiday days.
  • WFH or work remotely.
  • Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France.
  • Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
  • Young and passionate team.
  • Hardware/ remote setup package.
  • Fixed salary + OTE earnings.

Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata family? Send us your CV and join us!
More About Ventrata
Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support.
Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 - a 60% increase from the previous year.
What truly sets us apart is our independence - we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.
We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.

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