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Remote Ticket Support Jobs in Warren, MI (NOW HIRING)

BES Software

IT Specialist

Detroit, MI · Remote

... IT Support Technician. How you will make an impact: Utilize remote monitoring and management ... in ticket logs Write technical documentation and knowledge base articles Escalate or direct help ...

Posted today

Huntington

Network Engineer 3

Detroit, MI · On-site +1

$70K - $140K/yr

Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Network Engineer 3

Detroit, MI · On-site +1

$70K - $140K/yr

Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Automation Engineer 3

Detroit, MI · On-site +1

$70K - $154K/yr

... support, including accurate problem identification, root cause analysis, ticket documentation ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

All JobsTicket Support JobsRemote Ticket Support JobsRemote Ticket Support Jobs in Warren, MI

Remote Ticket Support information

See Warren, MI salary details

$11

$23

$39

How much do remote ticket support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote ticket support in Warren, MI is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.63 per hour, depending on experience, location, and employer.

What are the main challenges faced by remote ticket support professionals, and how can they be managed effectively?

Remote Ticket Support professionals often face challenges such as managing high ticket volumes, resolving issues without direct physical access, and communicating clearly across digital channels. To handle these effectively, it's essential to prioritize tickets based on urgency, maintain thorough documentation, and leverage remote troubleshooting tools. Proactively collaborating with other departments and regularly updating customers on ticket status can also help ensure smooth resolution and a positive support experience.

What is a remote ticket support?

A Remote Ticket Support job involves assisting customers or clients with their inquiries, issues, or technical problems through a ticketing system, all while working from a remote location. Employees in this role typically receive requests via email, web forms, or specialized customer service platforms, and respond to these tickets in a timely and professional manner. They may troubleshoot problems, escalate issues to other departments, and ensure that each ticket is resolved to the customer's satisfaction. This position requires strong communication skills, technical proficiency, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote ticket support specialist, and why are they important?

To thrive as a Remote Ticket Support specialist, strong problem-solving abilities, technical troubleshooting skills, and familiarity with customer service principles are essential, typically supported by experience in help desk or IT support roles. Proficiency in ticketing systems like Zendesk, Freshdesk, or Jira Service Desk, as well as basic networking and software knowledge, is typically required. Exceptional communication, patience, and time management are standout soft skills for efficiently handling diverse customer inquiries remotely. These competencies ensure timely resolution of issues, high customer satisfaction, and effective remote collaboration within support teams.

What is the difference between Remote Ticket Support vs Remote Help Desk Technician?

AspectRemote Ticket SupportRemote Help Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often including CompTIA A+ or Network+
Work EnvironmentPrimarily online ticketing systems, remote communication toolsRemote or on-site, handling tickets and direct user support
Industry UsageIT support, customer service, tech companiesIT support, tech services, corporate help desks
Common Search/ComparisonYesYes

Remote Ticket Support and Remote Help Desk Technician roles both involve providing technical assistance remotely. While they share similar credentials and work environments, Remote Ticket Support focuses mainly on managing support tickets through online systems, whereas Remote Help Desk Technicians often handle direct user issues and may work in broader IT support roles. Both are essential in tech industries and frequently compared by job seekers.

What are popular job titles related to Remote Ticket Support jobs in Warren, MI? For Remote Ticket Support jobs in Warren, MI, the most frequently searched job titles are:
What job categories do people searching Remote Ticket Support jobs in Warren, MI look for? The top searched job categories for Remote Ticket Support jobs in Warren, MI are:
What cities near Warren, MI are hiring for Remote Ticket Support jobs? Cities near Warren, MI with the most Remote Ticket Support job openings:
Remote Ticket Support jobs near you

Virtual Phone Sales Representative

InsuraTec

Detroit, MI • Remote

Full-time

Posted 24 days ago

Job description

Virtual Phone Sales Representative

Location: Remote – U.S. Based Only
Job Type: Full-Time | Flexible Schedule

Ready to close more deals from home with a proven sales system?

We’re hiring motivated Virtual Phone Sales Representatives who want to plug into a high-converting, fully scripted sales process—with zero cold calling and 100% remote flexibility.

At InsuraTec, we equip you with warm inbound leads, step-by-step scripts, and a system that converts 1 out of every 3 sat appointments into a sale. No guesswork. No chasing leads. Just consistent sales and unlimited earning potential.

What You’ll Do:

  • Conduct scheduled phone appointments with inbound life insurance leads

  • Follow our 100% scripted presentation from intro to close

  • Educate clients on financial protection products (life, mortgage protection, final expense, etc.)

  • Submit applications electronically and maintain client records in CRM

  • Attend weekly training calls and team development sessions

Why Join InsuraTec?

  • Proven System: Scripted process with a 33% conversion rate

  • No Cold Calls: Inbound, pre-qualified leads

  • Remote Freedom: Work from anywhere with Wi-Fi

  • High Commissions: Uncapped earning potential + monthly bonuses

  • Support & Mentorship: Ongoing coaching and team culture

  • Top Carriers: Access to A-rated insurance providers

What You Need:

  • Active life insurance license (required)

  • Phone sales or telesales experience preferred

  • Confidence using scripts and handling objections

  • Coachable mindset and strong follow-up habits

  • Comfortable working independently in a remote setting

Compensation:

  • Commission-only role with top earners making $75,000–$120,000+ annually

  • Monthly bonus programs and incentive trips

  • Promotions based on performance, not seniority

Keywords: Virtual Sales, Remote Phone Sales, Licensed Insurance Agent, Remote Closer, Inbound Sales, Work From Home Jobs, Telesales Agent, Final Expense, Life Insurance Sales, High-Ticket Closing, Commission Sales, Insurance Telesales, Appointment Closer

Apply Now
If you're ready to close more deals with less stress—and finally earn what you’re worth—apply today to become a Virtual Phone Sales Representative at InsuraTec.

#ZR

Company Description

InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates.

We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually.

We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive.

You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.