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Remote Ticket Puller Jobs in California (NOW HIRING)

Brex

AI Engineer, Product

San Francisco, CA · On-site +1

$171K - $240K/yr

As a perk, we also have up to four weeks per year of fully remote work! Responsibilities * Build ... Track record of being the engineer teams pull in when a project is stuck across backend, frontend ...

All JobsTicket Puller JobsRemote Ticket Puller JobsRemote Ticket Puller Jobs in California

Remote Ticket Puller information

What is a remote ticket puller?

A Remote Ticket Puller is a professional who manages and processes tickets or work requests for a company from a remote location. Their responsibilities often include monitoring ticketing systems, assigning tasks to the appropriate teams, tracking progress, and ensuring timely resolution of issues. This role is commonly found in industries like IT support, event management, and customer service, where handling a high volume of requests efficiently is crucial. Remote Ticket Pullers typically use specialized software to coordinate their work and communicate with both customers and internal teams.

What are the key skills and qualifications needed to thrive as a remote ticket puller?

To thrive as a Remote Ticket Puller, you need strong organizational skills, attention to detail, and familiarity with ticketing or order management systems, often requiring a high school diploma or equivalent. Proficiency in using digital ticketing platforms, spreadsheets, and communication software is typically expected. Excellent time management, reliability, and clear communication are important soft skills for excelling in this remote position. These skills ensure accurate and timely processing of tickets, help maintain workflow efficiency, and support seamless coordination with other team members.

What are some common challenges faced by remote ticket pullers, and how can they be addressed?

Remote Ticket Pullers often work with ticketing systems to manage and process customer requests or issues. A common challenge is maintaining clear communication with both customers and team members while working remotely, which can be addressed by utilizing collaboration tools and setting regular check-ins. Additionally, managing multiple tickets simultaneously requires strong organizational skills and the ability to prioritize tasks effectively. Staying updated on company protocols and system updates is essential to resolve tickets efficiently and provide a positive customer experience.

What is the difference between Remote Ticket Puller vs Remote Ticket Agent?

AspectRemote Ticket PullerRemote Ticket Agent
CredentialsBasic customer service skills, sometimes industry-specific trainingCustomer service experience, possibly certifications in ticketing systems
Work EnvironmentRemote, often in call centers or ticketing platformsRemote, handling customer inquiries and ticket management
Industry UsageEvent venues, transportation, entertainmentTravel, transportation, event management

Remote Ticket Pullers and Remote Ticket Agents both work remotely in customer service roles related to ticketing. While they share similar credentials and work environments, Ticket Pullers typically focus on retrieving or managing tickets within specific systems, whereas Ticket Agents handle customer inquiries and support. Both roles are essential in industries like transportation and entertainment, with overlapping skills but different primary responsibilities.

What are the most commonly searched types of Ticket Puller jobs in California?

The most popular types of Ticket Puller jobs in California are:

What are popular job titles related to Remote Ticket Puller jobs in California?

For Remote Ticket Puller jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Ticket Puller jobs in California look for?

The top searched job categories for Remote Ticket Puller jobs in California are:

What cities in California are hiring for Remote Ticket Puller jobs?

Cities in California with the most Remote Ticket Puller job openings:

Remote Ticket Puller jobs near you
Infographic showing various Remote Ticket Puller job openings in California as of August 2026, with employment types broken down into 82% Full Time, and 18% Temporary. Highlights an 100% Remote job distribution.

Lead Frontend Developer (React, TypeScript)

Relay

San Diego, CA • On-site, Remote

$2.0K/wk

Full-time

Medical, Dental, Vision

Re-posted 27 days ago

Job description

Relay is building the web3 messenger. We are looking for talented and motivated front-end engineers of all experience levels. Relay engineers thrive in a high-growth, high-velocity environment where success depends on the highest levels of communication, code quality, and pragmatism. Each engineer must be able to individually own a slice of the Relay codebase while also maintaining a working knowledge of others. Accordingly, Relay is looking for team members who are not only highly-skilled individual contributors but also strong collaborators and communicators.
Technical Responsibilities
  • Facilitate technical growth for all members of the development team
  • Develop, shape, and maintain technical processes and workflows
  • "Set the tone" in terms of craftsmanship standards and code quality
  • Carefully implement critical UI components, shared functionality, and certain subsystems (like monitoring, testing, validation, etc)
  • Rapidly implement functional UI elements from design mocks and workflow diagrams, with an eye toward correctness and readability.
  • Active/thoughtful participation in discussions surrounding ticket specification, design review, etc.
  • Participate in active, intentional, and thorough code reviews.

Lead Responsibilities
  • Actively participate in GitHub discussions, issues, and pull requests
  • Provide technical support and guidance in both GitHub and Discord
  • Participate in growing the development team

Requirements
  • 5+ years building production, customer-facing React applications.
  • 7+ years of experience building production, customer-facing frontend applications (using React or any other frontend toolchain).
  • 1 year of TypeScript experience
  • Minimum 3 years working with any strongly typed programming language
  • Minimum 1 year leading or 2 years contributing to a web3-centric project
  • Very strong verbal and written communication skills.
  • Very strong understanding of idiomatic UI implementation patterns
  • Deep understanding of JavaScript and TypeScript
  • Strong understanding of the browser programming environment (the DOM, data-fetching APIs, storage APIs, sessions, HTTP, caching, etc).
  • Working understanding of public key cryptography (encrypting, signing, etc) and associated user flows
  • Desire to work in a semi-public-facing role as an OSS maintainer

Relay's benefits include unlimited and encouraged time off, 100% company-paid medical, dental, & vision for you and your dependents, 2-3x/week company lunches at local restaurants, and for remote employees: up to $2,000 USD home office setup stipend (all benefits are subject to applicable taxes and based on eligibility).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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